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True Toys Reviews

4.6 Rating 11,181 Reviews
89 %
of reviewers recommend True Toys
4.6
Based on 11,181 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
Greater than 88%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read True Toys Reviews

About True Toys:

We're True Toys, an online toy shop for real families. We've been doing this for 14 years (you might know us better as BargainMax), so toys are something we genuinely know inside out.

We've just grown up a little along the way, mostly because a lot of us became parents too, and that changed how we see everything.

Delivering the true value of play

We bring together the toys families love from the big names like LEGO, Mattel and VTech to exclusive finds you won't get everywhere else, all at honest prices. But we've never believed value is only about what you spend. It's about knowing what to choose and feeling good about that choice, because behind every order is a birthday, a surprise, a milestone or a memory in the making.

Let kids just be kids

More than anything, we believe in the true value of play. Our vision is a simple one: let kids just be kids. The kind of play that fires up imaginations, pulls families together and gives children the space to simply be children. It's what guides the toys we pick and the way we look after every family who shops with us.

Our Values
Everything we do comes back to four things that make us who we are:

Trust
Honest Prices and recommendations you can rely on.

Real
No gimmicks, just genuine choices for real families.

Understanding
We're parents, and big kids ourselves, so we get it.

Energy
Because play should always feel like fun

Visit Website

Phone:

0333 011 0695

Email:

support@truetoys.co.uk

Location:

True Toys,
Devon Mill,
Oldham
Manchester
OL8 4QJ

“I think this is my favourite toy shop of al time av done to birthdays and Xmas al out of here so easy no messing about and if something dose happen there more than happy to help and get it sorted thank you so much bargain max xx”
Helpful Report
Posted 4 years ago
“As a new customer to BargainMax I can say that I am very impressed with the stock and service received. BargainMax will be my first stop for future toy purchases.”
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Posted 4 years ago
“Very good price and delivery. My granddaughter will love the doll.”
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Posted 4 years ago
“I bought a potty from Bargain Max. I think they used Hermes for this delivery, so I decided to do Click+Collect instead as I don't trust Hermes to drop it off to my door. All good from BargainMax -- I hadn't heard of them before and they're legit! The item I bought was the cheapest compared to other retailers. Thanks BargainMax!”
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Posted 4 years ago
“Great selection of products, very easy to work the website and very fast delivery service.”
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Posted 4 years ago
“My experience has been very good, my original purchase went missing at the depot of the courier, when I contacted Bargain max they wasted no time in sending a replacement.”
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Posted 4 years ago
“Very quick on delivery came when said very happy”
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Posted 4 years ago
“Brilliant Service .We ordered all our Daughters Christmas and Birthday Presents from Bargain Max And was updated about Delivery Information straight away.Super fast delivery And Boxes sealed No problems.Even Bought a few brand names that were alot cheaper on the website than anywhere else we looked at Very happy with our purchases saved ourselves a small fortune due to the great prices will have a happy toddler on Christmas Day ,Her Birthday too 😁Would recommend.Thank you very much”
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Posted 4 years ago
“Very pleased with my order, good prices and quick delivery!”
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Posted 4 years ago
“I feel packing could of been better outer box damaged and looked as though it had been thrown about the box dog was in was bashed as well”
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Posted 4 years ago
Thank you for your feedback
Posted 4 years ago
“Ordered because of great low price compared to other places. Very quick delivery and packaged excellent”
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Posted 4 years ago
“Product arrived on time and great value as always”
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Posted 4 years ago
“Love this site Iv been able to get everything I need for my daughter for her birthday and Christmas this year everything gets delivered so quick and well packaged Don’t think I’d shop for toys anywhere else now”
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Posted 4 years ago
“Thank you! Brilliant service and fast delivery.”
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Posted 4 years ago
“Wrong item has turned up. Emailed and sent a message via Facebook. Looks as if they've read it and ignored me. The item isn't in stock now. So I'm really annoyed. An email to state it was being replaced with something else would of been helpful. Won't use again now. I understand it's Christmas, however customer service should still remain”
Helpful Report
Posted 4 years ago
I can see that we did reply and fully refund without returning the received item, and did advise as soon as we could at this peak period, and we are very sorry that you feel you will not shop with us again and apologise that you felt we should have been more proactive Many thanks customer care
Posted 4 years ago
“Arrived quickly & well packaged. Not opened yet as bought as a Christmas present”
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Posted 4 years ago
“Easy site to navigate. Order was delivered very fast. Great prices. Will buy fro. BargainMax again.”
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Posted 4 years ago
“Excellent, quick and easy checkout and delivery, email updates and amazing price for nerf guns, especially as its close to Christmas. Guns came well packaged and earlier than expected. Would definitely recommend!!”
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Posted 4 years ago
“Very quick delivery (I know I paid for quick postage, but some places still take their time in sending things out). My grandson loved the advent calendar, he gets very exciting waiting to see what's in it every day, it was well worth the money”
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Posted 4 years ago
“Excellent service, order came quickly, great price too. Definitely recommend to family and friends”
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Posted 4 years ago
True Toys is rated 4.6 based on 11,181 reviews