Login
Start Free Trial Are you a business? Click Here

True Toys Reviews

4.6 Rating 11,177 Reviews
89 %
of reviewers recommend True Toys
4.6
Based on 11,177 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
Greater than 88%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read True Toys Reviews

About True Toys:

We're True Toys, an online toy shop for real families. We've been doing this for 14 years (you might know us better as BargainMax), so toys are something we genuinely know inside out.

We've just grown up a little along the way, mostly because a lot of us became parents too, and that changed how we see everything.

Delivering the true value of play

We bring together the toys families love from the big names like LEGO, Mattel and VTech to exclusive finds you won't get everywhere else, all at honest prices. But we've never believed value is only about what you spend. It's about knowing what to choose and feeling good about that choice, because behind every order is a birthday, a surprise, a milestone or a memory in the making.

Let kids just be kids

More than anything, we believe in the true value of play. Our vision is a simple one: let kids just be kids. The kind of play that fires up imaginations, pulls families together and gives children the space to simply be children. It's what guides the toys we pick and the way we look after every family who shops with us.

Our Values
Everything we do comes back to four things that make us who we are:

Trust
Honest Prices and recommendations you can rely on.

Real
No gimmicks, just genuine choices for real families.

Understanding
We're parents, and big kids ourselves, so we get it.

Energy
Because play should always feel like fun

Visit Website

Phone:

0333 011 0695

Email:

support@truetoys.co.uk

Location:

True Toys,
Devon Mill,
Oldham
Manchester
OL8 4QJ

“Awful website awful company. So I went to buy a baby chair and it said on sale 53.99 and when it said sign up for email for offer. Put in offer code after an awful time waiting for this email and the cost was higher than 53.99 because it hadnt put on tax ? It's a uk site why? Didnt buy from here. On top of that website slow and full of errors. Really annoyed me trying to navigate. God only knows what the products would be like and service.”
Helpful Report
Posted 4 years ago
“Excellent price and fast delivery, very happy”
Helpful Report
Posted 4 years ago
Thanks for the review
Posted 4 years ago
“Fast delivery and excellent toys! Reasonable prices for the cocomelon and peppa pig toys. My sons in love with the JJ doll and all the rest! already made 4 orders and one was for just one thing! Customer service was always available and the app was easy to explore.”
Helpful Report
Posted 4 years ago
Thanks for your great feedback and review
Posted 4 years ago
“I always order from bargain max such a brilliant site toys are always cheaper than elsewhere and always such a speedy delivery thankyou so much for brilliant service 👌🙌”
Helpful Report
Posted 4 years ago
Thanks for the great reveiw.
Posted 4 years ago
“I’m not happy at all, first my parcel was lying out in the soaking wet rain but that’s not your fault it’s the couriers, I’ve got the plush dog but I’m missing the paw patrol watch.”
Helpful Report
Posted 4 years ago
Hi so sorry to hear this item is missing, please do get in touch, the team are here and very happy to help our email is customercare@bargainmax.co.uk Many thanks Charlie
Posted 4 years ago
“Great commutation good value for money”
Helpful Report
Posted 4 years ago
“Very happy with the products I bought for the grandchildren. Really good site quick delivery quality goods highly recommended.”
Helpful Report
Posted 4 years ago
“Very easy to use website. Navigation was a cinch. Prompt delivery in time for Christmas. Granddaughter loved her presents. Could not have been better.”
Helpful Report
Posted 4 years ago
Thanks for your review
Posted 4 years ago
“Excellent service arrived on time. I would definitely recommend. My Granddaughter is so happy with her presents.”
Helpful Report
Posted 4 years ago
Great review thanks
Posted 4 years ago
“I got what I was looking for at a bargain price, & the delivery was has promised. I will be ordering from here again. 10/10”
Helpful Report
Posted 4 years ago
Great thanks for that feedback :)
Posted 4 years ago
“Brilliant prices brilliant service”
Helpful Report
Posted 4 years ago
Thanks!
Posted 4 years ago
“My little boy loves his cosy coupe car made him so happy the service is amazing and you don't have to worry about getting the toys on time because they are always early and on time I shop on here all the time now because it's amazing”
Helpful Report
Posted 4 years ago
Thank for you lovely review and photo
Posted 4 years ago
“Amazing! My son loves all the toys we got for Christmas. Very happy with the prices I saved loads!”
Helpful Report
Posted 4 years ago
“Item received quickly and well packaged. Reasonable priced.”
Helpful Report
Posted 4 years ago
“Great price! Great quality! It entertains my 7, 5, 3 yo daughters.”
Helpful Report
Posted 4 years ago
“I Have used this company for a few years now and have to say the delivery and quality of the cake is fantastic and i will continue to for many years also will be ordering soon thank u for the amazing cakes.”
Helpful Report
Posted 4 years ago
“Ordered 4 items but had to return 3 of them as somebody had already bought the items as gifts. 3 weeks and over 10 emails later and I’ve been refunded for only 1 item that was returned. I have proof of delivery return but apparently they still cannot locate the items. Tread carefully. Pay extra from a reputable seller!”
Helpful Report
Posted 4 years ago
Hi, just checked all your returns have been refunded for you it was done on the same day but on two different transactions for you Many thanks Customer care
Posted 4 years ago
“The parcel was left in the middle of the drive soaking wet, and for anyone walking past to steal, then my son 8 was disappointed and upset as part of the calendar was empty. So all round not good.”
Helpful Report
Posted 4 years ago
We want you always to enjoy our items please do get in touch via email custoemrcare@bargainmax.co.uk Many thanks Charlie
Posted 4 years ago
“Excellent service”
Helpful Report
Posted 4 years ago
“Looks fab and arrived in really good time. Can’t wait to gift it ☺️”
Helpful Report
Posted 4 years ago
True Toys is rated 4.6 based on 11,177 reviews