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BargainMax.co.uk Reviews

4.6 Rating 10,759 Reviews
90 %
of reviewers recommend BargainMax.co.uk
4.6
Based on 10,759 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read BargainMax.co.uk Reviews

About BargainMax.co.uk:

BargainMax is a UK based online retailer of toys, games and collectibles, with a simple mission of making big toy brands accessible to all children. From LEGO to Barbie, Paw Patrol, Funko and more, customers will find a range of toys from new born through to big children, available with value in mind. With free delivery on orders over £19.99, an in-house customer service team, and buy now pay later options, shopping for your toys is quick and simple with BargainMax.

Visit Website

Phone:

333 011 0695

Email:

support@bargainmax.co.uk

Location:

Bargainmax Online Ltd,
Devon Mill,
Oldham
Manchester
OL8 4QJ

Paid for next day delivery and still no sign of parcel many days later . Hermes state they have not received the parcel. Really disappointed and can not get a response from bargain max. Will not use again.
Helpful Report
Posted 5 years ago
Hi, We are very sorry about this. Please email support@bargainmax.co.uk And we will get this resolved for you! Thanks
Posted 4 years ago
Paid for next day delivery and have not recieved my item or any email updating me on my item
Helpful Report
Posted 5 years ago
Hi, We are very sorry about this. Please email support@bargainmax.co.uk And we will get this resolved for you! Thanks
Posted 4 years ago
unfortunately I have bad experiences... I have got it my order .. but I have got wrong item ..
Helpful Report
Posted 5 years ago
Hi, We are very sorry about this. Please email support@bargainmax.co.uk And we will get this resolved for you! Thanks
Posted 4 years ago
Paid for next day delivery. Item dispatched on the 6th. Now the 13th and still no tracking available. Sent 2 enquires but no response.
Helpful Report
Posted 5 years ago
Hi, We are very sorry about this. Please email support@bargainmax.co.uk And we will get this resolved for you! Thanks
Posted 4 years ago
Worst experience ever never got my toy for next day delivery been 8 days now had no communcation back after numerous emails the place is a farce with alot of fake reviews
Helpful Report
Posted 5 years ago
Hi, We are very sorry about this. Please email support@bargainmax.co.uk And we will get this resolved for you! Thanks
Posted 4 years ago
Ordered over a week ago, still haven't received any parcel, the tracking number is useless as it still saying there are wa on my parcel to be received by the company... Very unhappy little girl, won't be ordering again.. Quick enough to take the money, but then receive no other correspondence for then
Helpful Report
Posted 5 years ago
Hi, We are very sorry about this. Please email support@bargainmax.co.uk And we will get this resolved for you! Thanks
Posted 4 years ago
Bad customer service. I received a faulty item for my daughters birthday. I have returned it but they won’t provide my return postage costs so I’m £11 out of pocket for a faulty item that they sent and couldn’t replace. Would not recommend or buy with them again.
Helpful Report
Posted 5 years ago
Hi, We are very sorry about this. Please email support@bargainmax.co.uk And we will get this resolved for you! Thanks
Posted 4 years ago
I ordered of here by looking at the reviews. Paid for next day delivery and parcel still not been sent to courier yet. I have emailed more than once I've had no response. I've lost out on 40 and a very un happy daughter!! DO NOT ORDER FROM HERE
Helpful Report
Posted 5 years ago
Hi, We are very sorry about this. Please email support@bargainmax.co.uk And we will get this resolved for you! Thanks
Posted 4 years ago
Orderd next day delivery and 2nd day and still not heard anything email sent and no reply
Helpful Report
Posted 5 years ago
Hi, We are very sorry about this. Please email support@bargainmax.co.uk And we will get this resolved for you! Thanks
Posted 4 years ago
I will never order from this company again! Absolute disgraceful customer service! I had no trouble in the beginning getting my order but as soon as I had an issue I’ve had nothing but hell tying to get a hold of someone. I wanted to return one of the items as the toy was rubbish! No other word for it! Anyway I finally got it resolved about sending this back for a refund which I did and since then I’ve had weeks going back & forward trying to see if my return has been received and if I am getting my refund. I ended up contacting the courier service instead who insisted it was sent to bargain max and that they should get back to me so again I contacted bargain max waited days for someone to finally say I would be issued my refund in 1-2 days. Three messages later trying to contact them as I’ve still not received my refund and I have still not had a reply! It’s only £18.99 but it’s £18.99 I could have spent elsewhere on a better toy!
Helpful Report
Posted 5 years ago
Hi, We are very sorry about this. Please email support@bargainmax.co.uk And we will get this resolved for you! Thanks
Posted 4 years ago
I am very disappointed with the service provided , I did not receive the item that was advertised , I received the older version , with a lot less products init than was advertised on the website , I have had to write several emails Back and forth to try and get some sort of resolution and they had the cheek to offer me just a 15% refund ! Totally unacceptable customer services ! False advertising of products , I will not be using this website again to purchase anything !
Helpful Report
Posted 5 years ago
Not delivered still.
Helpful Report
Posted 5 years ago
Hi, We are very sorry about this. Please email support@bargainmax.co.uk And we will get this resolved for you! Thanks
Posted 4 years ago
Still haven't received my delivery , keep being told that Hermes is claiming it has been delivered, but clearly not to me.. very dissapointed
Helpful Report
Posted 5 years ago
Hi, We are very sorry about this. Please email support@bargainmax.co.uk And we will get this resolved for you! Thanks
Posted 4 years ago
Delivery never arrived. Out of office on email all the time.
Helpful Report
Posted 5 years ago
Hi, We are very sorry about this. Please email support@bargainmax.co.uk And we will get this resolved for you! Thanks
Posted 4 years ago
After 3weeks i still didnt recived my order.
Helpful Report
Posted 5 years ago
Hi, We are very sorry about this. Please email support@bargainmax.co.uk And we will get this resolved for you! Thanks
Posted 4 years ago
I purchased two items, which both arrived on time. One of the items was a bouncy bubble pack, once my daughters had started playing with the item we realised that the gloves to bounce the bubbles were missing. I quickly sent an email to BargainMax customer services advising that the gloves were missing and asking for another pair to be sent. By the time they replied I had since discarded the box that the bubbles had come in, as my daughters had played with some of the items. I received an email for bargain max advising that they could not assist me or supply a replacement without a picture of the box the items came in. I found this very disappointment, I clearly have proof of purchase, it was not an expensive item and I was merely requesting a pair of gloves to be sent out. Due to their poor customer service I will not be using BargainMax again, very poor customer service and very poor response.
Helpful Report
Posted 5 years ago
Still awaiting delivery as the delivery service has lost original parcel.
Helpful Report
Posted 5 years ago
Hi, We are very sorry about this. Please email support@bargainmax.co.uk And we will get this resolved for you! Thanks
Posted 4 years ago
Shocking delivery and customer service. My child was disappointed every day for a week.
Helpful Report
Posted 5 years ago
Hi, We are very sorry about this. Please email support@bargainmax.co.uk And we will get this resolved for you! Thanks
Posted 4 years ago
I have had no contact, and have not received my parcel, even though Hermes claims it has been delivered... Not Good.
Helpful Report
Posted 5 years ago
Hi, We are very sorry about this. Please email support@bargainmax.co.uk And we will get this resolved for you! Thanks
Posted 4 years ago
Bought a toy for a birthday and the item delivered was actually the wrong item then when they resent the correct item it was faulty Won’t be using them again!
Helpful Report
Posted 5 years ago
Hi, We are very sorry about this. Please email support@bargainmax.co.uk And we will get this resolved for you! Thanks
Posted 4 years ago
BargainMax.co.uk is rated 4.6 based on 10,759 reviews