True Toys Reviews

Name: True Toys
Address: True Toys, Devon Mill, Oldham, Manchester
Rating: 4.56

4.6 Rating 11,214 Reviews

89 %

of reviewers recommend True Toys

4.6

Based on 11,214 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About True Toys:

We're True Toys, an online toy shop for real families. We've been doing this for 14 years (you might know us better as BargainMax), so toys are something we genuinely know inside out.

We've just grown up a little along the way, mostly because a lot of us became parents too, and that changed how we see everything.

Delivering the true value of play

We bring together the toys families love from the big names like LEGO, Mattel and VTech to exclusive finds you won't get everywhere else, all at honest prices. But we've never believed value is only about what you spend. It's about knowing what to choose and feeling good about that choice, because behind every order is a birthday, a surprise, a milestone or a memory in the making.

Let kids just be kids

More than anything, we believe in the true value of play. Our vision is a simple one: let kids just be kids. The kind of play that fires up imaginations, pulls families together and gives children the space to simply be children. It's what guides the toys we pick and the way we look after every family who shops with us.

Our Values
Everything we do comes back to four things that make us who we are:

Trust
Honest Prices and recommendations you can rely on.

Real
No gimmicks, just genuine choices for real families.

Understanding
We're parents, and big kids ourselves, so we get it.

Energy
Because play should always feel like fun

Visit Website

Phone:

0333 011 0695

Email:

support@truetoys.co.uk

Location:

True Toys,
Devon Mill,
Oldham
Manchester
OL8 4QJ

True Toys 5 star review on 13th September 2026

1191

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Have used this company over and over and the service is always very good and good value”

Helpful Report

Posted 5 years ago

Hi, That's amazing to hear! At Bargainmax we do our best to provide a solid service, prompt delivery, and low prices. So we are thrilled to hear that you have enjoyed your experience with us and we are happy to see you every time you come back. All the best. Clayton

Posted 5 years ago

“I am happy with purchase and accurate delivery time”

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Posted 5 years ago

“Still waiting on item after over two weeks. Was supposed to be within three to five days.”

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Posted 5 years ago

Hi Jonathan, We are sorry to hear that you are still waiting for your parcel. We offer a 2-4 working day service on our standard delivery parcels. If you are still waiting for your parcel then there may have been a problem with the courier. Please email us at support@bargainmax.co.uk so we can look into this for you and get this resolved! Our apologies for the any trouble or inconvenience caused. All the best. Clayton

Posted 5 years ago

“I bought the product at a great price, delivery was tracked and arrived on time. Would definitely use again.”

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Posted 5 years ago

Hi Jacqueline, We do everything we can to keep our prices low and offer prompt delivery and solid service so we are pleased to hear of your positive shopping experience with us. Many thanks for your review, they are highly appreciated :) Have a wonderful day! Clayton

Posted 5 years ago

“So glad I found this shop as I had been searching everywhere for Charlie the purple engine as my little boy was desperate to get him. The fast delivery was fantastic and the price was good too. Have ordered lots of other Thomas the Tank items since. Can’t recommend Bargain Max enough”

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Posted 5 years ago

Hi Natalie, We are thrilled to hear that you have had a pleasant shopping experience with us as we strive on low prices, quality products, prompt delivery and excellent service! We can't wait to see you again in the future! Kind regards, Clayton :-)

Posted 5 years ago

“Like it!!!”

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Posted 5 years ago

“Fast dispatch and delivery, good quality toys”

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Posted 5 years ago

“Very pleased with purchase and delivery very quick and free”

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Posted 5 years ago

“Was really good service best price on the internet delivery was quick kept up to date via email would definitely use again.(children's swings)”

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Posted 5 years ago

Hi Peter, We really do try our best here to make sure that you have a pleasant shopping experience with us, so it is music to our ears to hear that you have enjoyed your experience with us here at Bargainmax. We look forward to seeing you again soon! All the best. Clayton :-)

Posted 5 years ago

“From start to finish an excellent service, many thanks.”

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Posted 5 years ago

Hi, Thanks for your feedback. We are glad to know that you have enjoyed your experience with us as we really do try our best to keep a high standard of service. We hope to see you again soon! Thanks Clayton :)

Posted 5 years ago

“My order arrived within a few days, great service”

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Posted 5 years ago

Hi Alan, That's amazing to hear! We do our best to ensure a solid service with prompt delivery so are delighted to hear that you have enjoyed your shopping experience with us here at Bargainmax! Thanks Clayton

Posted 5 years ago

“Bought this for my 3 month old grandson . He absolutely loves it. The only negative I would say is that the head rest should be a little higher so as to support the baby’s head”

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Posted 5 years ago

Hi Patsy, Many thanks for your feedback, it is always appreciated. We are delighted to hear that your grandson is enjoying this. We hope to see you again soon! Kind regards, Clayton :)

Posted 5 years ago

“I'm happy with my purchase, I have been looking for this game a long time.”

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Posted 5 years ago

“Great products, very competitive prices and fast free delivery! This was my first order from BargainMax and I am very impressed with their service, product quality and value. I will certainly shop here again. Thank you BargainMax.”

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Posted 5 years ago

Hi, We are thrilled to hear your positive feedback! As we really do try our absolute best to keep our prices low and keep our service to a high standard. We can't wait to see you again soon! Kind regards, Clayton

Posted 5 years ago

“Great quick service, thanks”

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Posted 5 years ago

“Surprisingly good. Got older stock in at RRP prices (price had inflated quickly due to scarcity). Post took a touch longer than some; bit it was free which was also a welcome surprise. Should similar items come up again I would have no hesitation in using B-max again.”

Helpful Report

Posted 5 years ago

Hi Grant, That's great to hear! We are delighted to have received your feedback. As this was order late on Friday night it was not dispatched until the following Monday. This is why the parcel took slightly longer to arrive. We look forward to seeing you again soon! All the best! Clayton

Posted 5 years ago

“I recently bought a jigsaw and board from BargainMax and was extremely impressed with their service and delivery. I was informed when the order was on its way and again when it was expected to be delivered. Both items were were safely packaged and arrived on time. I definitely would recommend this company and would be more than happy to buy from them again 👍😀”

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Posted 5 years ago

Hi Maria, Many thanks for your feedback it is highly appreciated here at Bargainmax! We really do try our best to provide a solid service and prompt delivery so we are very pleased to hear that you have had a positive shopping experience with us! We can't wait to see you again soon! Kind regards, Clayton

Posted 5 years ago

“Very good service and toys also good in quality my kids enjoy a lot thanks very much.”

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Posted 5 years ago

Hi Afshan, We strive on excellent quality and service so we are delighted to hear that your kids are enjoying their new toys and we are thrilled that you have enjoyed your shopping experience with us here at Bargainmax! Your feedback is greatly appreciated. All the best. Clayton

Posted 5 years ago

“I ordered some early learning toys for my nephew and he loves them”

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Posted 5 years ago

Hi Caroline, We are very glad that your nephew is enjoying his new toys. And we are very thankful for the feedback. Have a wonderful day! Clayton :)

Posted 5 years ago

“Very pleased with my purchase. Great pricing and a fast delivery”

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Posted 5 years ago

Hi Doreen, That's great to hear! We try our absolute best to keep prices low and offer prompt delivery so your feedback on this is highly appreciated. Many thanks Clayton :-)

Posted 5 years ago

True Toys is rated 4.6 based on 11,214 reviews