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True Toys Reviews

4.6 Rating 11,213 Reviews
89 %
of reviewers recommend True Toys
4.6
Based on 11,213 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
Greater than 88%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read True Toys Reviews

About True Toys:

We're True Toys, an online toy shop for real families. We've been doing this for 14 years (you might know us better as BargainMax), so toys are something we genuinely know inside out.

We've just grown up a little along the way, mostly because a lot of us became parents too, and that changed how we see everything.

Delivering the true value of play

We bring together the toys families love from the big names like LEGO, Mattel and VTech to exclusive finds you won't get everywhere else, all at honest prices. But we've never believed value is only about what you spend. It's about knowing what to choose and feeling good about that choice, because behind every order is a birthday, a surprise, a milestone or a memory in the making.

Let kids just be kids

More than anything, we believe in the true value of play. Our vision is a simple one: let kids just be kids. The kind of play that fires up imaginations, pulls families together and gives children the space to simply be children. It's what guides the toys we pick and the way we look after every family who shops with us.

Our Values
Everything we do comes back to four things that make us who we are:

Trust
Honest Prices and recommendations you can rely on.

Real
No gimmicks, just genuine choices for real families.

Understanding
We're parents, and big kids ourselves, so we get it.

Energy
Because play should always feel like fun

Visit Website

Phone:

0333 011 0695

Email:

support@truetoys.co.uk

Location:

True Toys,
Devon Mill,
Oldham
Manchester
OL8 4QJ

“Great service , toys arrived safe and undamaged , used BargainMax more than once and never had a problem.”
Helpful Report
Posted 5 years ago
Hi Sue, Thanks for taking the time to leave us a review, its great to see that you have had repeated positive shopping experiences with us! :-) Alex
Posted 5 years ago
“I received a scooter I had ordered to find a part missing I email them regarding this to be told to keep it with a discount. They gave me £2.67 refund what a joke will never buy from them again.”
Helpful Report
Posted 5 years ago
Hi, I'm really sorry that you didn't have a positive experience with us. If you were unhappy with the partial refund option we would have been happy to get this back from you for a replacement or full refund. If you wish to reach out to us again we'll gladly do our best to provide a more suitable resolution for you. Thanks :-)
Posted 5 years ago
“My grandson loved his blaze cars, very good quality and prompt service, would recommend”
Helpful Report
Posted 5 years ago
Hi :-) I'm so pleased to hear that your grandson loved the Blaze cars you bought for him. Thanks for taking the time to leave us a review! Alex
Posted 5 years ago
“Highly rated quick delivery !! BRILLIANT !! DELIVERED IN UNDER 20 HRS”
Helpful Report
Posted 5 years ago
Hi Ian, 20 hours, that might just be a new record. We work really hard to make sure our service is always the best possible. Reviews like this make all our work worthwhile! Alex
Posted 5 years ago
“Was very pleased with the items I ordered. Both orders arrived a day or so before they were due. Have recommended to friends and will definitely order again.”
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Posted 5 years ago
Hi Sarah, Thanks so much for taking the time to leave us a review it means the world to us :-) Looking forward to seeing you again Alex
Posted 5 years ago
“Brilliant quality great price and arrived super quick”
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Posted 5 years ago
Hi Julie, Thanks for taking the time to leave us a review. I'm so glad to hear you were happy with the product and service :-) Alex
Posted 5 years ago
“Great service will use again”
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Posted 5 years ago
“I ordered something .someone didn’t put the house name on the parcel .it was def there on my details .realised when I looked on the Hermes site for expected delivery .rang up bargain max .they couldn’t care less .never even apologised .rang Hermes and had to chase the parcel all around locally just left with some random person luckily that was honest .Was lucky this time .over priced for the item .but I already knew that when ordering .pants customer service .never again .avoid”
Helpful Report
Posted 5 years ago
HI Bridget, I'm really sorry to hear you were disappointed with the service. I can see that the address provided was for a petrol station was this correct? Thanks Alex
Posted 5 years ago
“Excellent quality for cheap prices. My 6 week old loves her play mat.”
True Toys 5 star review on 7th April 2021
Helpful Report
Posted 5 years ago
Hi Katie, Looks like she's having a great time! I'm so happy to hear that you are pleased with the product and service :-) Alex
Posted 5 years ago
“Excellent service arrived very quickly”
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Posted 5 years ago
“My granddaughter loved the 'Frog in a box'. BargainMax are easy to order from, comes packaged well and delivered in a timely fashion. Absolutely no complaints.”
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Posted 5 years ago
“Such an amazing company kids were so happy with there swing and it was very easy to build”
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Posted 5 years ago
“Very quick dispatch and excellent product. Would recommend.”
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Posted 5 years ago
“Parcel arrived promptly wld certainly purchase further toys without hesitation.”
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Posted 5 years ago
“Fast delivery and great service.”
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Posted 5 years ago
“Extremely competetive prices. Toy delivered very quickly.”
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Posted 5 years ago
“Really easy to find what I wanted. Came quickly and well packed”
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Posted 5 years ago
“So easy to order arrives very promptly definitely recommend.”
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Posted 5 years ago
“Very happy with the quality of the toys, prices and fast delivery will be shopping regularly, and recommended to friends and family.”
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Posted 5 years ago
“I bought the Chelsea school set and a Barbie pet dog set for my granddaughters 4th birthday. She will love them. Much cheaper to buy on this site. Delivery was very prompt. Shall be buying from here again”
Helpful Report
Posted 5 years ago
True Toys is rated 4.6 based on 11,213 reviews