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True Toys Reviews

4.6 Rating 11,213 Reviews
89 %
of reviewers recommend True Toys
4.6
Based on 11,213 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
Greater than 88%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read True Toys Reviews

About True Toys:

We're True Toys, an online toy shop for real families. We've been doing this for 14 years (you might know us better as BargainMax), so toys are something we genuinely know inside out.

We've just grown up a little along the way, mostly because a lot of us became parents too, and that changed how we see everything.

Delivering the true value of play

We bring together the toys families love from the big names like LEGO, Mattel and VTech to exclusive finds you won't get everywhere else, all at honest prices. But we've never believed value is only about what you spend. It's about knowing what to choose and feeling good about that choice, because behind every order is a birthday, a surprise, a milestone or a memory in the making.

Let kids just be kids

More than anything, we believe in the true value of play. Our vision is a simple one: let kids just be kids. The kind of play that fires up imaginations, pulls families together and gives children the space to simply be children. It's what guides the toys we pick and the way we look after every family who shops with us.

Our Values
Everything we do comes back to four things that make us who we are:

Trust
Honest Prices and recommendations you can rely on.

Real
No gimmicks, just genuine choices for real families.

Understanding
We're parents, and big kids ourselves, so we get it.

Energy
Because play should always feel like fun

Visit Website

Phone:

0333 011 0695

Email:

support@truetoys.co.uk

Location:

True Toys,
Devon Mill,
Oldham
Manchester
OL8 4QJ

“Absolutely love bargainMax, great quality for the prices arrives quite quick, love all the products I've received and I'll keep buying”
Helpful Report
Posted 5 years ago
“Offer next day delivery but can’t fulfill order. Courier still has parcel 5 days after payment. Not offered a refund. Would recommend you avoid this company”
Helpful Report
Posted 5 years ago
“Fantastic arrived quickly and easily spread with clear pay & klarna will deffo use BargainMax again”
Helpful Report
Posted 5 years ago
Hi Becky, We are delighted to hear that you have enjoyed your experience with us here at Bargainmax! Many thanks for your positive feedback :) We can't wait to see you again soon. All the best. Clayton
Posted 5 years ago
“TERRIBLE COMPANY . SENDS OUT FAULTY GOODS AND DOESN’T TAKE RESPONSIBILITY FOR THEM AND FOB YOU OFF TELLING YOU TO CONTACT THE MANUFACTURER, WHEN I KNOW MY RIGHTS ON RECEIVING FAULTY GOODS! RETURNED THE ITEM THROUGH HERMES AND THEY HAVE PROOF OF THIS ALSO BEEN TOLD ITS REACHED THE LAST TRACKING POINT AND THEYRE STILL REFUSING TO REFUND ME. SO TRADING STANDARDS IT IS!”
Helpful Report
Posted 5 years ago
“So grateful!! The products are amazing and because I can use clearpay I've been able to get my son things he will love for his 1st birthday without having to break the bank immediately. Thank you so so much xx”
Helpful Report
Posted 5 years ago
Hi Rachel, We are delighted to hear that you have had a pleasant experience with us here at Bargainmax. Your review is highly appreciated. Many thanks Clayton
Posted 5 years ago
“Amazing products and quick delivery! X2 micro scooter”
Helpful Report
Posted 5 years ago
Hi Laura, Thank you for your review. It couldn't be more welcomed :) We hope to see you again in the future. Thanks Clayton
Posted 5 years ago
“I always come to BargainMax to purchase toys for my daughter. They always have just what she asks for plus more. I believe their customer service is excellent. Their dispatch and delivery speed is also very impressive. All items are always packaged neatly and not just thrown into the box like some places I've shopped in. Everything is always presented in a well presented way. The toys are always of superb quality and their prices are affordable. Children are constantly seeing new items that they may want for their birthday or other occasions and BargainMax has a large variety to cater to all. I really do think this company is amazing. Thank you for all you do! My little one is going to be so excited when she sees all her presents!”
Helpful Report
Posted 5 years ago
Hi, That's absolutely wonderful to hear! We are delighted to know that you have had such a pleasant experience with us. Your review has been very much appreciated and we hope to see you again! All the best. Clayton
Posted 5 years ago
“My parcels arrived today. Thank you so much. I can't explain the relief to be able to use clearpay for my sons birthday. Absolutely perfect...no complaints. Thank you, thank you, thank you 5*”
Helpful Report
Posted 5 years ago
Hi Rachel, We're glad to hear it! We hope to see you again soon. All the best. Clayton
Posted 5 years ago
“Brilliant and fast delivery”
Helpful Report
Posted 5 years ago
Hi Katie, Thank you for your positive feedback :) It's highly appreciated. All the best. Clayton
Posted 5 years ago
“Brilliant service and parcel comes on time 🙂”
Helpful Report
Posted 5 years ago
Hi, Lucy, Thank you for your positive feedback. It is greatly appreciated here at Bargainmax. We wish to see you again in the future :) All the best, Rebecca.
Posted 5 years ago
“Really fast delivery”
Helpful Report
Posted 5 years ago
Hi Kirsty, That's wonderful to hear! We hope to see you again soon. Many thanks Rebecca.
Posted 5 years ago
“I wouldn’t even ordered from this site! Ordered 2 items for my little boys birthday and I only got 1 . I have been contacting them but they just keep telling me different things . Like it has got lost in the post! A very unhappy customer!”
Helpful Report
Posted 5 years ago
“Ordered midday was here the next day fast on orders and good quality on the items I brought and packed well”
Helpful Report
Posted 5 years ago
Hi Nick, That's amazing to hear! We are delighted to know that you have enjoyed your experience with us here at Bargainmax. We can't wait to see you again in the future. Many thanks Rebecca.
Posted 5 years ago
“Never received the item. Still waiting for a refund!! Do not order from this site!”
Helpful Report
Posted 5 years ago
Hi We are terribly sorry to hear that you have had an issue with your delivery. Please feel free to email us at support@bargainmax.co.uk and we will be more than happy to get this resolved. Thanks Clayton
Posted 5 years ago
“Ordered 2 Petz bracelets came very quickly really pleased with them prices very good”
Helpful Report
Posted 5 years ago
“I received my item and the package was damaged and then when I opened that box the box on the inside was all damaged as well. This was a birthday gift for a kid and after paying delivery charges was not good enough would not recommend buying here again!”
Helpful Report
Posted 5 years ago
“I ordered 2 Jurassic world Stegosaurus for mine and my daughter's collection, package came in great condition,well packed and was delivered very quickly. Thankyou bargin max, I highly recommend your site !!”
True Toys 5 star review on 23rd April 2021
Helpful Report
Posted 5 years ago
Hi Simon, That's great to hear! We are delighted to know that you have head a pleasant experience with us. We can't wait to see you again soon! Many thanks Clayton
Posted 5 years ago
“Placed an order for my little girls birthday coming up in May. Speedy delivery bargin prices made up will defiantly be placing another order soon.”
Helpful Report
Posted 5 years ago
Hi Danielle, Many thanks for your feedback, it is highly appreciated :) We can't wait to see you again soon! All the best. Clayton
Posted 5 years ago
“Günstige Preise und schnelle Lieferung - trotz des langen Weges aus Großbritannien! Wir bestellen sehr gerne wieder! :-)”
Helpful Report
Posted 5 years ago
Hi Carla, Many thanks for your review, they're highly appreciated :) We look forward to seeing you again in the future. Thanks Clayton
Posted 5 years ago
“Never received product”
Helpful Report
Posted 5 years ago
Hi Ronan, We are sorry about that. Please get in contact with us at support@bargainmax.co.uk and we will be more than happy to get this resolved for you. Thanks Clayton
Posted 5 years ago
True Toys is rated 4.6 based on 11,213 reviews