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True Toys Reviews

4.6 Rating 11,125 Reviews
89 %
of reviewers recommend True Toys
4.6
Based on 11,125 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
Greater than 88%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read True Toys Reviews

About True Toys:

We're True Toys, an online toy shop for real families. We've been doing this for 14 years (you might know us better as BargainMax), so toys are something we genuinely know inside out.

We've just grown up a little along the way, mostly because a lot of us became parents too, and that changed how we see everything.

Delivering the true value of play

We bring together the toys families love from the big names like LEGO, Mattel and VTech to exclusive finds you won't get everywhere else, all at honest prices. But we've never believed value is only about what you spend. It's about knowing what to choose and feeling good about that choice, because behind every order is a birthday, a surprise, a milestone or a memory in the making.

Let kids just be kids

More than anything, we believe in the true value of play. Our vision is a simple one: let kids just be kids. The kind of play that fires up imaginations, pulls families together and gives children the space to simply be children. It's what guides the toys we pick and the way we look after every family who shops with us.

Our Values
Everything we do comes back to four things that make us who we are:

Trust
Honest Prices and recommendations you can rely on.

Real
No gimmicks, just genuine choices for real families.

Understanding
We're parents, and big kids ourselves, so we get it.

Energy
Because play should always feel like fun

Visit Website

Phone:

0333 011 0695

Email:

support@truetoys.co.uk

Location:

True Toys,
Devon Mill,
Oldham
Manchester
OL8 4QJ

“Great item, great price and fast delivery”
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Posted 1 year ago
“Products was as described, well packaged and delivered quickly. Will use again.”
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Posted 1 year ago
“Package arrived quickly but was missing an item. Contacted bargain max and after a couple of days investigating they sent me a replacement. Would recommend.”
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Posted 1 year ago
“Great online store , lots of choice and good prices. Delivery time is also very good.”
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Posted 1 year ago
“Happy to buy with BargainMax”
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Posted 1 year ago
“Have some great sales delivery very good”
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Posted 1 year ago
“Great product at a super price. I will be looking and ordering more”
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Posted 1 year ago
“Nice array of goods at good prices but communication is absolutely awful and this reason alone would deter me from using this company again which is a shame. If there were any problems I would want to know I could contact you which seems pretty impossible from my experience.”
Helpful Report
Posted 1 year ago
Hi, Thank you for sharing your experience. We're glad to hear you appreciated our product selection and pricing. We're truly sorry that our communication fell short of your expectations. That’s not the experience we aim to provide, and we understand how important it is to feel supported, especially if something goes wrong. We’re actively working to improve our response times and make it easier for customers to reach us. Your experience highlights exactly why that matters, and we’re grateful you took the time to share it. If you're open to it, we’d love the chance to make things right. Please feel free to reach out directly at support@bargainmax.co.uk, we’re here and ready to help. Warm regards, Londani BargainMax Customer Service Team
Posted 1 year ago
“Great items! Great service! Thank you”
Helpful Report
Posted 1 year ago
“Ordered some baby born clothes for my granddaughter arrived really quickly and only one negative which was one of the boxes was damaged but the contents were OK will order from here again the prices are great a lot cheaper than most other retailers”
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Posted 1 year ago
“Hi Haven’t received item yet so can’t review at present”
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Posted 1 year ago
Hi Susan, Thank you for leaving a review. I’m really sorry to hear that your parcel is yet to be received, even though the tracking shows it was successfully delivered on 03/09/2025 at 15:50. It’s understandably frustrating, and we want to help resolve this as quickly as possible. Sometimes parcels are marked as delivered a little early or placed in unexpected spots. Please can I ask that you check with all members of the household and your neighbours as this may have been received in your absence.  If you are still unable to locate your parcel, please respond to the email we've sent you so that we can investigate this further. Please keep us posted. We’re here to support you every step of the way. Warm regards, Londani BargainMax Customer Service Team
Posted 1 year ago
“Toys fab Delivery company not so great”
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Posted 1 year ago
“Bargain Max is a great place to go when you want to find things for either your children or if you happen to be a collector or know any, they have a huge selection of toys at incredible prices and are incredibly reliable when it comes to their posting whether its timing or quality.. I couldn't possibly recommend bargainmax.com enough.. So feel free to browse and youll see exactly what i mean.”
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Posted 1 year ago
“My baby so excited he is enjoying a lot”
True Toys 5 star review on 11th September 2025 True Toys 5 star review on 11th September 2025 True Toys 5 star review on 11th September 2025
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Posted 1 year ago
“Great price”
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Posted 1 year ago
“Perfect . Was looking for Specific Minecraft figures so paid a bit more but found them here . Great service and would use again”
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Posted 1 year ago
“I bought barbie dolls from BargainMax for my daughter and it is amazing! I got those dolls with a huge discount and I am very satisfied with my purchase.”
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Posted 1 year ago
“Good price and quick service”
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Posted 1 year ago
“The back pack was good value for money and not different from the expensive ones”
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Posted 1 year ago
“Same toys but at a better price. We'll be back again.”
Helpful Report
Posted 1 year ago
True Toys is rated 4.6 based on 11,125 reviews