Ballantynes of Walkerburn Reviews

Name: Ballantynes of Walkerburn
Address: Jubilee Mill Jubilee Road Walkerburn , ,, Peebleshire
Rating: 4.95

5.0 Rating 2,341 Reviews

99 %

of reviewers recommend Ballantynes of Walkerburn

5.0

Based on 2,341 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Ballantynes of Walkerburn 5 star review on 5th January 2026

150

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered new engraved Whiskey glasses. Brilliant and very swift service, the quality of the glasses is stunning! I am a very happy customer.”

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Posted 4 years ago

“The first time I have used Ballantynes and it proved an excellent experience! Fantastic assistance from Izzy, and a very rapid turnaround from design to delivery. Beautifully packed and rapid delivery and a finished product which is exactly how I imagined. Thank you so much to Izzy and the team - I'll be back!”

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Posted 4 years ago

“Wonderful service provided from start to finish, ensuring what I had asked for was exactly what I received. It arrived well packed and in perfect condition. Would 100% recommend.”

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Posted 4 years ago

“Incredibly high quality, very fast turn around and excellent customer service. Will definitely be returning for all presentation pieces in the future.”

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Posted 4 years ago

“The service and the statue I purchased was outstanding, the detail in the engraving was spot on and I would recommend this company to anyone looking for a presentation, thank you”

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Posted 4 years ago

“My products (2x bottles of port and 1x bottle of whiskey) arrived in perfect condition and in a timely manner. Very happy with the quality, and definitely use B of W again in future. Many thanks. Peter U”

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Posted 4 years ago

“Fantastic service, fast prompt, can't fault Ballantynes.”

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Posted 4 years ago

“I bought the British Army, Infantryman, Fire Team Point Man, Afghanistan Era as a leaving gift - this was exactly what I was looking for. Arrived promptly and is of an outstanding quality. It was wrapped perfectly to keep it protected in transit.”

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Posted 4 years ago

“Great quality and swift service ...thank you!”

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Posted 4 years ago

“slick, easy ordering. amendments to my engraving was no problem & all items perfectly packaged & delivered. first class”

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Posted 4 years ago

“Absolutely chuffed to bits with the order I made. I only ordered it on the Sunday afternoon and it arrived on the Thursday. It was a retirement gift for a colleague at work. I can confirm that Ballantynes are a thoroughly professional company who delivered everything as requested. My work colleague was blown away with the gift and also a little tearful. Great product and great price. 5 star customer service 👍👍”

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Posted 4 years ago

“Excellent service, detail on personalised glass is superb! Would definitely use Ballantynes again😁”

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Posted 4 years ago

“Yet again Ballantynes have produced a "Hoofin" gift of to rate quality. I have come to expect nothing less from them. From first placing the order to receiving the end product was a First Rate Experience. Thank You.”

Ballantynes of Walkerburn 5 star review on 7th May 2021

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Posted 4 years ago

“Prompt service and speedy delivery loving the statue and would highly recommend ballantynes”

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Posted 4 years ago

“Items arrive well packaged and very quickly. The standard of engraving is to a very high quality”

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Posted 4 years ago

“Great service, great communication from start to finish. Thank you.”

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Posted 4 years ago

“High quality product with fantastic craftmanship delivered in a very nice packaging, all in a short timeframe. I would definately use Ballantynes again.”

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Posted 4 years ago

“The item ordered was amazing and exactly what I was looking for. Delivery was much quicker than I was expecting considering covid and sending it to he other side of the world. Great customer support from the team too.”

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Posted 4 years ago

“Great statuette, prompt delivery, well packaged - just what was needed - cheers”

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Posted 4 years ago

“Very quick delivery and extremely easy to order. Great service”

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Posted 4 years ago

Ballantynes of Walkerburn is rated 5.0 based on 2,341 reviews