Ballantynes of Walkerburn Reviews

Name: Ballantynes of Walkerburn
Address: Jubilee Mill Jubilee Road Walkerburn , ,, Peebleshire
Rating: 4.94

4.9 Rating 2,359 Reviews

99 %

of reviewers recommend Ballantynes of Walkerburn

4.9

Based on 2,359 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Ballantynes of Walkerburn 5 star review on 5th December 2025

148

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The engraved glass plaque was Ballantyne’s usual exceptional quality and the service was as always excellent”

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Posted 4 years ago

“Ordered as a gift for groomsmen and came out looking amazing. Really pleased”

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Posted 4 years ago

“From start to finish it has been a superb level of service and product. Bought as a gift for a soon to be grandad and couldn’t be happier. Quality of the packaging is excellent and we can’t wait to whet babies head when he arrives. Thank you to Izzy and team for their excellent support”

Ballantynes of Walkerburn 5 star review on 26th April 2021

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Posted 4 years ago

“Excellent engagement from the team to ensure I got exactly what I wanted on the bottle. Very quick and effective service. Thank you - an amazing personalised gift for a very dear friend.”

Ballantynes of Walkerburn 5 star review on 23rd April 2021

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Posted 4 years ago

“This is my second order i know have 4 Military sculptures which arrived i perfect condition and very quickly. the packaging is the best i have ever seen when buying online. I would recommend Ballantynes of Walkerburn every time.”

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Posted 4 years ago

“ordering the product from Ballantynes was very easy. The staff were very helpful and their assistance was given in a friendly manner. The care taken to ensure the design was correct was a great reassurance that I would receive exactly what I wanted. When it arrived it was indeed just right and the quality was excellent. As well as using Ballantynes again, I would happily recommend them to other people.”

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Posted 4 years ago

“Great”

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Posted 4 years ago

“Purchased a whiskey decanter set, customer service from Izzy and the quality of the work is unreal. I’ll definitely be back. Thanks Phill”

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Posted 4 years ago

“Outstanding service. Easy to order and value for money. End product was excellent.”

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Posted 4 years ago

“The customer service and delivery was excellent. The glass tumbler was very well packed.”

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Posted 4 years ago

“This was a gift for our son , and he loved it . The service was second to none and would recomend anyone to use Ballantynes ,I will be back soon . Thank you for your very prompt service .”

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Posted 4 years ago

“Ordered a lovely personalised bottle of Port with our family crest for my brothers 40th it was perfect! The team worked so hard to make sure I received it in time and even over a bank holiday. Thank you so much!”

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Posted 4 years ago

“Exellent service, so impressed!”

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Posted 4 years ago

“Prompt, attentive service. Swift turnaround and attention to detail. A beautiful, high quality purchase.”

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Posted 4 years ago

“Hi Neil, yes I received it I was really happy with it thank you!”

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Posted 4 years ago

“Item is fantastic really quick in response to my order an confirming the engraving, from order to to receiving render of item was less than 20 minutes, item arrived very well packaged with no chance of damage Ballantynes well done once again in top notch service”

Ballantynes of Walkerburn 5 star review on 8th April 2021

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Posted 4 years ago

“Really helpful and amazing service. Quality of the item and engraving is superb”

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Posted 4 years ago

“We purchased the Police Officer statue for our son in law who had been promoted to Sergeant. We were all absolutely delighted with the statue, MUCH better than I expected and the engraving adding the final touch. Well done Ballantynes you have made us all very happy Thankyou”

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Posted 4 years ago

“Great service and so quick to process and despatch the order of two figures. Very pleased with the items as were our colleagues who received them. Would definitely recommend.”

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Posted 4 years ago

“As always top class service. Great products nothing but the best service every time I've used them.”

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Posted 4 years ago

Ballantynes of Walkerburn is rated 4.9 based on 2,359 reviews