Ballantynes of Walkerburn Reviews

Name: Ballantynes of Walkerburn
Address: Jubilee Mill Jubilee Road Walkerburn , ,, Peebleshire
Rating: 4.95

5.0 Rating 2,433 Reviews

99 %

of reviewers recommend Ballantynes of Walkerburn

5.0

Based on 2,433 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Ballantynes of Walkerburn 5 star review on 5th December 2025

148

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We had a “toddler episode” and needed to replace a couple of glasses while my son was deployed. I contacted Neil and he helped me figure out what would work best as the original whisky glasses were no longer in production. The new ones are spot on! They fit perfectly in the original tray slots. The engraving was perfect. But the best parts for our family is that Ballantynes respects our Military and First Responders and that the glasses came from Scotland!! Thank You Neil and your team!!! Cheers, Rob”

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Posted 5 years ago

“Excellent products and quick service and delivery”

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Posted 5 years ago

“I have used Ballantynes a few times now for retrial gifts The service is second to none ! I won't go anywhere else the quality and professional service is amazing”

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Posted 5 years ago

“As always great friendly service. The top quality figurine arrived just days after ordering it. Great service, thank you”

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Posted 5 years ago

“I have purchased multiple gifts from Ballantynes of Walkerburn over the years and have always been pleased with the result. Great products, good customer service and fast delivery. Highly recommended.”

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Posted 5 years ago

“Very good sellers. Have bought before and will again. Strongly recommend.”

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Posted 5 years ago

“Bought for a friends birthday. He loved them and was really happy with the engraving.”

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Posted 5 years ago

“A great service and attention to detail.”

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Posted 5 years ago

“What can I say, apart from that we were overwhelmed by the items we purchased, they were Amazing and Beautiful. We purchased a Brandy Decanter with 2 glasses, on which was engraved our Company logo and also a Message, it was stunning.. We also purchased a bottle of Courvoisier, which was also engraved with a message. To me Very Good is not high enough, Excellent would be better, especially if you want something Special.”

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Posted 5 years ago

“I received this beautifully engraved bottle of malt yesterday. It is exactly as I'd asked. Communication was fast, efficient and friendly. Packaging was top quality. I couldn't recommend this more, a great product and excellent online buying experience.”

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Posted 5 years ago

“Always fantastic quality and excellent service. I'd recommend Ballantynes every time. Thankyou”

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Posted 5 years ago

“The Jack bottle is a great presentation piece and is nicely presented in a satin lined box, ideal gift for any occasion and the quality of the engraving is second to none. Thank you for the attention to detail and the speedy delivery on this item, I highly recommend Ballantynes and will definitely use them again in the future.”

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Posted 5 years ago

“Fantastic good quality product, well packaged. arrived on time.”

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Posted 5 years ago

“First class service as always many thanks”

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Posted 5 years ago

“Brilliant quality and great service.”

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Posted 5 years ago

“Superbly efficient service - draft engraving within hours of submission and delivery within 5 working. days. Extremely helpful communication to come up with final design. Could not commend highly enough.”

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Posted 5 years ago

“Why is there not an Excellent option on this review, I was more than happy with my purchase, and the communication from Ballantyne's (Izzy) was fantastic - Thank you so much. R D Parry”

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Posted 5 years ago

“Excellent product, I am a repeat customer, the prices are higher than others and this is reflected in the choice and quality.”

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Posted 5 years ago

“Really happy with the product received and speed of service. Will definitely use again.”

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Posted 5 years ago

“Really well made and presented item. Perfect retirement gift”

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Posted 5 years ago

Ballantynes of Walkerburn is rated 5.0 based on 2,433 reviews