Ballantynes of Walkerburn Reviews

Name: Ballantynes of Walkerburn
Address: Jubilee Mill Jubilee Road Walkerburn , ,, Peebleshire
Rating: 4.95

5.0 Rating 2,480 Reviews

99 %

of reviewers recommend Ballantynes of Walkerburn

5.0

Based on 2,480 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	2 - 3 Hours

Ballantynes of Walkerburn 5 star review on 5th December 2025

148

Anonymous

Anonymous // 01/01/2019

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“Your web site is terrible. However, the item was delivered very quickly thank you”

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Posted 8 years ago

“Excellent display of goods . Easy to use website. Quick and secure payment facility. Fast and damage free delivery service .”

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Posted 8 years ago

“Quality products, great customer service and delivery as promised. Highly recommended!”

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Posted 8 years ago

“I ordered the Bronze resin Statuette of Soldier on patrol in Northern Ireland with 3 lines of engraving on a brass plate attached to the base, the site says you can have the statuette badged to a regiment of your choice, but there isn't an option space on the site to indicate what badge you want. Phone them and got straight through to a real person, explained the situation, he asked what I wanted, I told him what regiments badge I wanted, no problem he replied, I sent my order in via the website, I emailed them with a photo of my regiment's cap badge and about a week later it arrived by Parcelforce 24hr. Superb!!!”

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Posted 8 years ago

“Service was fantastic. Great communications, design and workmanship top quality, prompt delivery and really well packed to take care of goods. Overall fantastic experience.”

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Posted 9 years ago

“The website was easy to use and my statue arrived promptly. The engraving was also all correct!”

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Posted 9 years ago

“very Good”

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Posted 9 years ago

“Very good with emails advising of each step. The product was actually delivered very quickly as well.”

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Posted 9 years ago

“Quick production and shipment of order, fast responses to inquiries and emails, excellent service and excellent quality of work.”

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Posted 9 years ago

“It was very easy to log on to the website, locate and choose the item I wanted. Payment was easy and delivery was very quick. Thank you”

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Posted 9 years ago

“Lightning delivery, excellent and constant communications and a quality product. Will definitely return when I need something similar.”

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Posted 9 years ago

“Great customer service,helpful,item bought very detail and well made,many people have commented on it.”

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Posted 9 years ago

“Amazing company with high quality products”

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Posted 9 years ago

“Extremely prompt service, received personalised order within 3 days. Great communication through email. Would highly recommended!”

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Posted 9 years ago

“First class service & product. Excellent communication from start to finish. Highly recommended & will use their service again. Many thanks”

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Posted 9 years ago

“Very professional and helpful going that extra yard to make whatever gift you have purchased extra special, value wise, exceptional.”

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Posted 9 years ago

“Online ordering was very easy and they double confirmed the design on email which was good to see. And managed to delivery very quickly on the designated day”

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Posted 9 years ago

“It is very hard to decide how to rate this experience because every aspect of the process, but for one, was great. It was easy to order, the tracking was great and the bottle I ordered arrived quickly. It was very well packed. The one downside was the cost of delivery, which was exorbitant at about 1.5 times that of the cost of the item I bought.”

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Posted 9 years ago

“Very helpful and managed to get exactly what I required! Very quick return as well!”

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Posted 9 years ago

“Fast and efficient! I was surprised that the engraving was carried out so quickly!”

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Posted 9 years ago

Ballantynes of Walkerburn is rated 5.0 based on 2,480 reviews