Ballantynes of Walkerburn Reviews

Name: Ballantynes of Walkerburn
Address: Jubilee Mill Jubilee Road Walkerburn , ,, Peebleshire
Rating: 4.95

5.0 Rating 2,434 Reviews

99 %

of reviewers recommend Ballantynes of Walkerburn

5.0

Based on 2,434 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Ballantynes of Walkerburn 5 star review on 5th December 2025

148

Anonymous

Anonymous // 01/01/2019

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“Easy website to use and order. I wasn't very confident about claiming the military discount because the payment system takes the money then apparently the company apply the discount later. It would be more customer friendly to apply the discount as part of the online transaction. (I did not receive a discount because my product didn't qualify). Additionally I emailed the sales team twice and have not had a response.”

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Posted 9 years ago

“Communication et service rapides, efficaces.”

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Posted 9 years ago

“I have had and excellent statue from BOFW. They respond quickly to emails and go out of their way to accommodate requests. Product is 1st class and so is their service. Can't fault them...... thank you”

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Posted 9 years ago

“The short notice order was met efficiently in a timely manner.”

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Posted 9 years ago

“Excellent product and service.”

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Posted 9 years ago

“Not totally sure what the total bill would be during process and vat is added later.”

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Posted 9 years ago

“Exactly what I ordered and arrived before I needed. I always buy my presentation pieces from them and have never been disappointed”

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Posted 9 years ago

“Very speedy contact with company, a professional courtesy at all times and a product that was genuinly brilliant.”

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Posted 9 years ago

“Great stuff, no issues at all, speedy delivery, checked the engraving was correct, good job well done.”

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Posted 9 years ago

“I found the service to be outstanding. Once I made the order I was contacted almost immediately by the company to finalise some finer details regarding the piece. Once this was completed I was kept informed with the completed item ready for shipment in remarkable time.”

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Posted 9 years ago

“Quick response. Good service. Got what I wanted”

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Posted 9 years ago

“Fast and precise”

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Posted 9 years ago

“The service I received throughout the process was excellent. All queries were responed to quickly and the advice provided first rate.”

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Posted 9 years ago

“Very swift and exactly as ordered. While the prices aren't exactly cheap, I cannot fault their service.”

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Posted 9 years ago

“I can't commend this company enough in writing.This is a trader that actually does have the customer's shopping experience at the forefront of it's business.”

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Posted 9 years ago

“Superb, I've bought from Ballantynes before and they're always timely and the product is excellent.”

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Posted 9 years ago

“Delighted with the way my order was handled from my initial enqiry to the secure recorded delivery. Fantastic service. Fast, efficient and professional. I certainly will use this service again and will recommend it to my work colleagues, friends and family.”

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Posted 9 years ago

“Excellent service. Very Helpful.”

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Posted 9 years ago

“Good quality ornament with clear engraving, delivered quickly, packed well. We are completely satisfied. Thank you”

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Posted 9 years ago

“Mega!”

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Posted 9 years ago

Ballantynes of Walkerburn is rated 5.0 based on 2,434 reviews