Ballantynes of Walkerburn Reviews

Name: Ballantynes of Walkerburn
Address: Jubilee Mill Jubilee Road Walkerburn , ,, Peebleshire
Rating: 4.95

5.0 Rating 2,430 Reviews

99 %

of reviewers recommend Ballantynes of Walkerburn

5.0

Based on 2,430 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Ballantynes of Walkerburn 5 star review on 5th December 2025

148

Anonymous

Anonymous // 01/01/2019

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“The customer service from Ballantyne's is excellent as are the products. We were very impressed by the care and personal service. We cannot recommend the firm highly enough.”

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(Walkerburn) - Posted 6 months ago

“I am extremely pleased with the snarling tiger. It is a quality piece of art and good value. I am also very impressed by the service provided by Ballantynes. The presentation piece was delivered on time, well protected, and with the correct inscription. The firm and the product are both highly recommended.”

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(Walkerburn) - Posted 6 months ago

“Absolutely outstanding service and many more will be getting purchased”

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(Walkerburn) - Posted 6 months ago

“Absolutely stunning.”

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(Walkerburn) - Posted 6 months ago

“Very good service. Kept me informed of my order process.”

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(Walkerburn) - Posted 6 months ago

“A very good quality product great delivery and the product was exactly what it was described.”

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(Walkerburn) - Posted 6 months ago

“Superbe craftswork, another one to my collection. Also thanks for the support in the missing pieces. Allready made publicity to my friends about the splendid work of Ballantynes.”

Ballantynes of Walkerburn 5 star review on 9th December 2025

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(Walkerburn) - Posted 6 months ago

“There is not a better statue Company than Ballantynes. Their customer communication, support and advice is extremely professional and empathetic. It is why they are used by myself for many years and thank-you to all the team at Ballantynes, your all amazing. Hope all the staff have a great Xmas & New Year and I will most certainly be using your services again in 2026.”

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(Walkerburn) - Posted 7 months ago

“Brilliant quality and came extremely fast.”

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(Walkerburn) - Posted 7 months ago

“So far I’ve had 2 bottles of port, each engraved with a different design from Ballantynes. The service has been impeccable. Communication has been excellent to ensure everything was OK with the design from me placing the order to delivery. Will definitely be buying from them again and would recommend them to everyone.”

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(Walkerburn) - Posted 7 months ago

“Great service and product dispatched quickly and well packaged. The product is of good quality and I'm very happy with the product”

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(Walkerburn) - Posted 7 months ago

“Thank you Neil and the team, really happy with the product and the engraving. Also, thank you for such a quick delivery.”

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(Walkerburn) - Posted 7 months ago

“This was a long service gift for an employee with 40 years service, they were over the moon”

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(Walkerburn) - Posted 7 months ago

“Absolutely value for money”

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(Walkerburn) - Posted 7 months ago

“The order process is so quick and easy and the gift was perfect on arrival. The gift quality is unbeatable.”

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(Walkerburn) - Posted 7 months ago

“Superb products backed by first-rate service, as always!”

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(Walkerburn) - Posted 7 months ago

“Presentaion gift on leaving the Armed Services, very easy to submit the required design and details for the personalsed engraving. The unusual bottle shape from the Historical collection attracted attention. Arrived well packed and promptly. Excellent service and would recomend.”

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(Walkerburn) - Posted 7 months ago

“well, I have yet to present the RM figurine (boots mit beret usw) to my nephew but if he ( recently passed off the RM Lympstone Square) likes it half as much as I do , then all will be very well indeed. I particularly like the way and manner in which the engraving has been done> so often, one submits a piece for engraving and they really manage to screw it up ( as an example > I received, when I finished commanding a Battalion this > ' To Lt Col P.H. Midlemiss, Comanding Officer etc' (initial wrong, surname mispelt and Commanding lacking a second 'm' > attention to detail at all times. My next (Ballantyne) purchase will be for some General in Ghana in 2027 > merely a Wng O to Neil and son, James. Allora, thanks a ton,. Paul (MIDDLEMISS)”

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(Walkerburn) - Posted 7 months ago

“Absolutely stunning, beautifully made and beyond expectations. Thank you, it was a gift to the local CCF to honour our son fallen in Afghanistan 2007.”

Ballantynes of Walkerburn 5 star review on 24th November 2025

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(Walkerburn) - Posted 7 months ago

“Ordered a cut glass set, with logo, for a retirement gift. Fast and personal service from Neil and the set was delivered fast, well packaged and absolutely perfect. I will be using again for personal and business gifts! Many thanks.”

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(Walkerburn) - Posted 7 months ago

Ballantynes of Walkerburn is rated 5.0 based on 2,430 reviews