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Ballantynes of Walkerburn Reviews

4.9 Rating 2,305 Reviews

99 %

of reviewers recommend Ballantynes of Walkerburn

Company Reviews

Product Reviews

4.9

Based on 2,305 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Ballantynes of Walkerburn 5 star review on 17th November 2025

Ballantynes of Walkerburn 5 star review on 7th September 2025

Ballantynes of Walkerburn 5 star review on 22nd August 2025

Ballantynes of Walkerburn 5 star review on 29th June 2025

Ballantynes of Walkerburn 5 star review on 31st March 2025

Ballantynes of Walkerburn 5 star review on 31st March 2025

Ballantynes of Walkerburn 5 star review on 31st March 2025

148

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very responsive to emails. I.credibly fast service.”

Helpful Report

(Walkerburn) - Posted 10 months ago

“Outstanding product. Recipient was over the moon with it, many thanks!”

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(Walkerburn) - Posted 10 months ago

“Great service and friendly staff. Turned around a quick request with a friendly can do attitude.”

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(Walkerburn) - Posted 10 months ago

“Always a pleasure when ordering through Ballantynes of Walkerburn. They are helpful, engaging and professional.”

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(Walkerburn) - Posted 10 months ago

“We ordered a bronze figure from Ballantynes. I spoke to them on the phone and they assured me it would be delivered within 3 days which it was. Excellant service.”

Ballantynes of Walkerburn 5 star review on 17th January 2025

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(Walkerburn) - Posted 10 months ago

“Amazing quality. Would not use any other from now.”

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(Walkerburn) - Posted 10 months ago

“Second purchase from this company excellent service.”

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(Walkerburn) - Posted 10 months ago

“We bought a Red Grouse Sculpture to replace a 30-year old trophy which had been damaged. We were in discussions with Ballantynes for quite some time about options and the emails were always very prompt and informative. The trophy has been presented to the winners of the Yorkshire Veterans Inter-District Bowling League and the Grouse trophy is renowned in bowling circles so we've replaced like with like rather than buying an insignificant silver trophy.”

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(Walkerburn) - Posted 10 months ago

“Ordered on a Sunday bottles arrived on Wednesday they look awesome can't get away with the service when the bottles arrived they were packed to perfection best service I've received in years thank you Ballantynes”

Helpful Report

(Walkerburn) - Posted 10 months ago

“Fantastic service...easy to look at online..very easy purchasing and very quick delivery...would highly recommend this company they are first class”

Ballantynes of Walkerburn 5 star review on 14th January 2025

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(Walkerburn) - Posted 10 months ago

“Very Easy to order...My dad is over the moon with his birthday gift... Only one thing we never got Amy notification about being dispatched! Many thanks.”

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(Walkerburn) - Posted 10 months ago

“Highly recommend doing business with B.W., excellent response time with answering my question and the shipping was only 3 days to the United States! The quality of the statue is incredible! Thank you gentlemen!”

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(Walkerburn) - Posted 10 months ago

“Excellent product. Customer Service is better than any customer service I have ever used.”

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(Walkerburn) - Posted 10 months ago

“As always, prompt response and very professional product. Will be back”

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(Walkerburn) - Posted 10 months ago

“I bought the 6 set of port glasses. Outstanding quality and a great finish for the engraving! The team were amazing throughout, communicating and discussing options and the delivery was super quick.”

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(Walkerburn) - Posted 11 months ago

“Excellent quality, not my first order and won’t be my last. Neil was very helpful”

Ballantynes of Walkerburn 5 star review on 20th December 2024

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(Walkerburn) - Posted 11 months ago

“What a great discovery! A bottle of good whisky is always welcome, but having it personalised adds something very special, and when Ballantynes of Walkerburn were happy to engrave any design I was left with a present that will always be treasured. Thank you, Ballantynes, for the engraving and for the excellent and speedy service.”

Ballantynes of Walkerburn 5 star review on 18th December 2024

Ballantynes of Walkerburn 5 star review on 18th December 2024

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(Walkerburn) - Posted 11 months ago

“Everything was perfect. The contact was very fast, efficient and friendly. The delivery was incredibly fast and the statue was of high quality. Thank you very much.”

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(Walkerburn) - Posted 11 months ago

“Lovely product - came very well packed with quick delivery.”

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(Walkerburn) - Posted 11 months ago

“Warrior AFV NATO Style Purchased as gift. Excellant quality/detail. Very precise engraving. Nicely mounted. Perfect. Very quick turn around on order. Superb customer service, very quick response to any questions etc. Highly recommended for all Mess/gift presentations.”

Helpful Report

(Walkerburn) - Posted 11 months ago

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Ballantynes of Walkerburn is rated 4.9 based on 2,305 reviews