Ballantynes of Walkerburn Reviews

Name: Ballantynes of Walkerburn
Address: Jubilee Mill Jubilee Road Walkerburn , ,, Peebleshire
Rating: 4.94

4.9 Rating 2,181 Reviews

99 %

of reviewers recommend Ballantynes of Walkerburn

4.9

Based on 2,181 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Ballantynes of Walkerburn 5 star review on 31st March 2025

Martin

144

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely fantastic, I cannot recommend Ballantybes of Walkerburn highly enough. My order was placed on Wednesday morning and delivered Friday morning the same week, this included engraving of the item. Packaging was extremely good so the fragile statue was well protected during transit. The quality is excellent, 100% satisfied with my order with them, will definitely use them again.”

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Posted 10 months ago

“Outstanding service.”

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Posted 11 months ago

“This was a first time purchase from Ballantine's and I must say that I was so impressed with the statuettes attention to detail and refined moulding that I class it as outstanding among my some of my other presentation pieces. The speed of delivery was surprisingly fast. The whole experience of purchasing from Ballantine's was outstanding and I would gladly recommend their products.”

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Posted 11 months ago

“I love the variety of products they offer! I ordered a scotch with engraving and it is beautiful!”

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Posted 11 months ago

“Absolutely love it well worth the money .”

Ballantynes of Walkerburn 5 star review on 28th May 2024

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Posted 11 months ago

“Really impressed with the turn around, from ordering to receiving the product. Great service!”

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Posted 11 months ago

“Outstanding merchandise, beautiful statuette and tankard, excellent engraving and very reasonably priced. The service of delivery was 1st class, brilliant...”

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Posted 11 months ago

“Easy to deal with very prompt, got exactly what I thought and turned up on time. Very helpful. Thanks again, Steve”

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Posted 11 months ago

“Superb service. Efficient and excellent communication. Will use time and time again for the most special gifts.”

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Posted 11 months ago

“Superb level of customer service. I contacted Ballantynes to discuss an order, they could not have been more helpful. Order was then placed, email following day to confirm template which was accepted and item arrived two days later. Excellent quality and craftsmanship, would highly recommend”

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Posted 11 months ago

“Very happy with recent orders - consistently good quality products with careful precision detailing. customer service is personal and professional.”

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Posted 11 months ago

“A 60th birthday gift from my siblings I am absolutely over the moon with it really Happy thank you”

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Posted 11 months ago

“I’ve had a few things from here now. Always top quality at a reasonable price and very friendly when I’ve been and collected. Highly recommend them for any personalised gifts.”

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Posted 11 months ago

“Absolutely first class service at all times from Ballantynes of Walkerburn, and totally delighted with the products we purchased. Can thoroughly recommend them.”

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Posted 11 months ago

“Great service really quick and professional”

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Posted 11 months ago

“Great service, fast delivery”

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Posted 11 months ago

“Ordered for colleague. Very nice figure for a retirement. Good communication from Ballantine’s and the item was delivered promptly and very well packed. Will definitely return for more orders”

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Posted 11 months ago

“Graat product, lovely personalisation and fab customer service! replied so quickly to my emails and request for it to be sent for a certain date. 5*”

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Posted 11 months ago

“Efficient and friendly service. The recipient of the statue loved his gift.”

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Posted 11 months ago

“Great service great product. What more can so say. Highly recommended. Well done to all concerned especially Neil for his comms. 👍😀👏”

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Posted 11 months ago

Ballantynes of Walkerburn is rated 4.9 based on 2,181 reviews