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Ballantynes of Walkerburn Reviews

4.9 Rating 2,305 Reviews

99 %

of reviewers recommend Ballantynes of Walkerburn

Company Reviews

Product Reviews

4.9

Based on 2,305 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Ballantynes of Walkerburn 5 star review on 17th November 2025

Ballantynes of Walkerburn 5 star review on 7th September 2025

Ballantynes of Walkerburn 5 star review on 22nd August 2025

Ballantynes of Walkerburn 5 star review on 29th June 2025

Ballantynes of Walkerburn 5 star review on 31st March 2025

Ballantynes of Walkerburn 5 star review on 31st March 2025

Ballantynes of Walkerburn 5 star review on 31st March 2025

148

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great artistic work! The REME Drill Boots and Beret were received in perfect condition in an amazing short time - 4 days to my door step in Canada! I am very pleased with the statuette that is being given as recognition to a major donor to the Foundation (The RCEME Heritage and Museum Foundation)”

Helpful Report

(Walkerburn) - Posted 8 months ago

“I have used Ballantynes several times. Always exceptionally quick delivery and high quality product and engraving. Great service!!”

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(Walkerburn) - Posted 8 months ago

“Excellent service and very happy with my bottle of whiskey. Would highly recommend. Many thanks”

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(Walkerburn) - Posted 8 months ago

“My go-to Company for all things gifts. Quality products at a great price backed up by a superb customer service.”

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(Walkerburn) - Posted 8 months ago

“First class service, thank you.”

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(Walkerburn) - Posted 8 months ago

“Absolutely fanastic Fire Fighter momento. My husband was over the moon with his retirement gift. Thank you so much.”

Ballantynes of Walkerburn 5 star review on 3rd March 2025

Ballantynes of Walkerburn 5 star review on 3rd March 2025

Helpful Report

(Walkerburn) - Posted 8 months ago

“Thankyou efficient service. Can't ask for more. Best wishes.”

Helpful Report

(Walkerburn) - Posted 8 months ago

“Absolutely first class service, whisky glass engraved to a very high standard, extremely well packaged and shipped quickly. My only issue was that according to the website the buyer was to receive an email with tracking information when the order was shipped, I never received such an email, other than that a faultless service and a very happy customer. Highly recommended.”

Helpful Report

(Walkerburn) - Posted 8 months ago

“I had enquired about a presentation on the Saturday to collect on the Saturday as a last minute decision that had came my way. James managed to negotiate the whole process whilst on a train to England, i collected my presentation later that day engraved and packaged. This is a company that will go that bit further to make things happen. Will gladly be using for all future presentations.”

Helpful Report

(Walkerburn) - Posted 8 months ago

“Delighted with the boxed Port, glasses and service. Regards Tommy”

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(Walkerburn) - Posted 8 months ago

“I recently purchased two items from Ballantynes of Walkerburn: a Royal Navy Warrant Officer, Boots and Beret Bronze Sculpture and Pusser's Gunpowder Proof Spiced Rum with a hessian display and gift bag. Both items arrived in pristine condition, and I am extremely pleased with how they look. The bronze sculpture is beautifully crafted, capturing the essence of a Warrant Officer with remarkable attention to detail in the boots and beret. It's a striking piece that perfectly honors his 28 years of service in the Royal Navy and will surely evoke fond memories. The Pusser's Rum complements this beautifully, with its appealing rustic presentation and renowned quality. Together, these gifts provide a meaningful blend of sentiment and celebration as he prepares to transition into the next chapter of his life. I have no doubt he will be thrilled to receive them!”

Helpful Report

(Walkerburn) - Posted 9 months ago

“Outstanding quality, rapidly delivered, and with good communication beforehand to ensure that the engraving was right. I will definitely use this team again.”

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(Walkerburn) - Posted 9 months ago

“It was just as expected”

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(Walkerburn) - Posted 9 months ago

“Fantastic to deal with”

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(Walkerburn) - Posted 9 months ago

“First class product & service. I have bought several of the fire fighter figurines over the years, to recognise long service awards & retirement gifts. The various designs have always been to the highest standards, and with the option of engraved presentation bases an added bonus, especially when engraving is not an extra charge. He pricing is more than competitive with other suppliers,but I have always been impressed by the speed of delivery, craftsmanship of work and what has always felt like a personal touch.”

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(Walkerburn) - Posted 9 months ago

“The statue of a modern Police Officer that I have received is produced with outstanding workmanship. Great detail shown in all parts including the presentation base and plate. Would highly recommend to anyone considering any purchase from this company.”

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(Walkerburn) - Posted 9 months ago

“Great work and service as usual”

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(Walkerburn) - Posted 9 months ago

“Ballantynes is an excellent company and I have been using them for many years. There products are of the highest standard and their service is second to none! Highly recommended.”

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(Walkerburn) - Posted 9 months ago

“Very impressed with the engraved port bottle I bought as a gift. My order was dealt with very quickly, I was sent a confirmatory email showing the engraving before going firm and I received the gift within 3 working days. The end product was really well received. This isn't the first time I have bought from the company and I'm certain it won't be the last.”

Helpful Report

(Walkerburn) - Posted 9 months ago

“Absolutely delighted with this company, help me out on a last minute presentation. Customer care was awesome and the quality was amazing.”

Helpful Report

(Walkerburn) - Posted 9 months ago

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Ballantynes of Walkerburn is rated 4.9 based on 2,305 reviews