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Ballantynes of Walkerburn Reviews

4.9 Rating 2,258 Reviews
99 %
of reviewers recommend Ballantynes of Walkerburn
Company Reviews Product Reviews
897
 Metrics
4.9
Based on 2,258 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Ballantynes of Walkerburn Reviews
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Spencer
Verified Buyer
“No stress easy to deal with. Kept me informed. Courier left box somewhat battered however it was very well packed and undamaged.”
Helpful Report
(Walkerburn) - Posted 2 months ago
Peter
Verified Buyer
“Excellent quality and value for money. Engraving exactly as specified and well finished. Very quick deliver. Have used this company several times and will continue to do so. Highly recommend.”
Helpful Report
(Walkerburn) - Posted 2 months ago
Andy Customer
Verified Buyer
“I am very pleased with my purchase and with Ballantynes service. I had a small problem with my purchase but Ballantynes sorted it out promptly. Worthy of 5 stars I am delighted with my Peregrine Falcon. Thank you”
Helpful Report
(Walkerburn) - Posted 2 months ago
Magnus Campbell
Verified Buyer
“First class service from start to finish. From my initial product questions to placing the order and it being received in Australia. The receivers said the packaging was excellent and bronze arrived it good order. They were delighted with it saying the detail was excellent.”
Helpful Report
(Walkerburn) - Posted 2 months ago
Dean Owens
Verified Buyer
“Easy to order. Great selection. Speedy delivery. Beautiful work, my go to business for presentations.”
Helpful Report
(Walkerburn) - Posted 2 months ago
Tony
Verified Buyer
“Excellent and swift service producing exactly what we wanted. Quality product.”
Helpful Report
(Walkerburn) - Posted 2 months ago
Jazmine
Verified Buyer
“Im honestly so blown away by what I received, I wanted something to last a lifetime for my daughters passing out and this was absolutely amazing thank you”
Helpful Report
(Walkerburn) - Posted 2 months ago
Andrew
Verified Buyer
“Bought this as gift for someone leaving our station and we were not disappointed. The statue is great bu5 looks amazing in its painted version. Customer service was second to none and product arrived quickly and safely and well protected in its packaging.”
Ballantynes of Walkerburn 5 star review on 29th June 2025
Helpful Report
(Walkerburn) - Posted 2 months ago
Paul Lincoln
Verified Buyer
“Once again you have delivered an excellent product which arrived super quick and looks "Top Notch!" I am sure the recipient will be blown away by the quality of the item. Thanks Again!”
Helpful Report
(Walkerburn) - Posted 2 months ago
John
Verified Buyer
“A marvellous and evocative bronze.Excellent value.”
Helpful Report
(Walkerburn) - Posted 2 months ago
Guest
Verified Buyer
“As always the service and quality were impeccable. Everyone who has seen the bottle were very impressed. Thank you again and I'm sure we will be in touch again soon.”
Helpful Report
(Walkerburn) - Posted 2 months ago
BG Mark Arnold
Verified Buyer
“Ballantynes of Walerburn's owner, Neil, and I first corresponded about the features of the bronze statue, Special Forces Communicator. All my questions were answered promptly and thoroughly. I ordered it, and I appreciate the process of reviewing my engraving remarks before the work began. I received it at my home in the U.S. within four days of placing the order - remarkable service!”
Helpful Report
(Walkerburn) - Posted 2 months ago
Anonymous
Verified Buyer
“Item arrived safe and prompt.”
Helpful Report
(Walkerburn) - Posted 2 months ago
Anonymous
Verified Buyer
“very professional, reliable, excellent customer service, understand the need of customer and double confirm with email confirmation and very fast delivery service.”
Helpful Report
(Walkerburn) - Posted 3 months ago
Gaynor
Verified Buyer
“Looked for a nice personalised gift for a 60th birthday and found Ballantynes, and I’m delighted I did. Ordered a special edition bottle of port with name and birthday message and it’s lovely. Beautiful shaped bottle, nicely boxed and the personalisation is perfect. I’ll definitely buy from this company again. (I’ve wrapped it up so can’t add a photo.)”
Helpful Report
(Walkerburn) - Posted 3 months ago
Melissa McDevitt
Verified Buyer
“Any communication with the staff at Ballantynes of Walkerburn was very pleasant and they were more than helpful. The trophy arrived within a very short period after ordering, amazing customer service. Will definitely choose Ballantynes of Walkerburn again when purchasing any trophies in the future. Thank you so much😊”
Helpful Report
(Walkerburn) - Posted 3 months ago
Philip
Verified Buyer
“Absolutely fantastic service everything i asked for was brilliant. Would recommend.”
Helpful Report
(Walkerburn) - Posted 3 months ago
Norman
Verified Buyer
“Item came in perfect condition , well packaged. So happy with the product I have order some other presentations.”
Helpful Report
(Walkerburn) - Posted 3 months ago
Dave
Verified Buyer
“The craft man ship and detail is just amazing I'm so pleased with it will defo be ordering again from this supplier everyone that has seen it t has said how good it is well pleased couldn't ask for more fast delivery package was well secured brilliant”
Helpful Report
(Walkerburn) - Posted 3 months ago
Dean
Verified Buyer
“Brilliant service, really helpful when we spoke and the item was better than anticipated.”
Helpful Report
(Walkerburn) - Posted 3 months ago
Ballantynes of Walkerburn is rated 4.9 based on 2,258 reviews
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