Balkan Escape Reviews

Name: Balkan Escape
Address: Henrith Business Centre, 3 Enterprise Way, Spalding, Lincolnshire
Rating: 4.94

4.9 Rating 393 Reviews

100 %

of reviewers recommend Balkan Escape

Company Reviews

Metrics

Info

4.9

Based on 393 reviews


Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	5 out of 5

About Balkan Escape:

Our aim is to deliver unforgettable holidays to Croatia, Slovenia and Montenegro. Our dedicated and professional travel experts are on hand to offer advice and provide expertise to ensure your holiday is suited to your needs

Visit Website

Phone:

01775719891

Email:

info@balkanescape.co.uk

Location:

Henrith Business Centre,
3 Enterprise Way,
Spalding
Lincolnshire
PE11 3YR

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Balkan Escape 5 star review on 30th April 2024

Chris H

Balkan Escape 5 star review on 11th October 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I can highly recommend Balkan Escapes. Jack meticulously made all our bookings & everything ran like clockwork. We had a fantastic holiday”

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“One of the best holidays we’ve ever had and Jack was just fantastic putting together the perfect plan. Everything was organised to the last detail and therefore effortless . Just brilliant thank you we will be back”

Balkan Escape 5 star review on 29th September 2022

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“I dealt with Jack who listened to our requirements and came up with the goods! Both hotels were outstanding in accommodation, food, service and positions. Hotel More in Lapad was idyllic with our wonderful sea view room. Splendida Palace was just out of this world. Marija our hostess was an absolute gem. Nothing was a problem and she just kept on giving. Thank you so much. Would recommend Balkan escapes and Croatia. Thank you”

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“Balkan Escape lived up to all of the expectations hotel and destination wise. Car hire was a problem otherwise it would have been 5 stars. Car staff at the airport were very rude and abrupt. The car allocated to me was covered in scratches and dents. As such this took well over an hour at each end of the hire to address.”

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“From our original request the service from balkan Escapes has been first. They provided multiple options and suggested itineraries which were a great help as we had never visited Croatia before. First class service and will definitely be using them again.”

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“Amazing country will be going back in the future the first hotel was perfect and could not fault in anyway would have loved to have stayed there longer . Split just wasn’t for me as very much a city and the hotel was to far from the centre taxis worked out expensive and the hotel just wasn’t a nice as the first one . Next time I go would like to island hop as it’s so beautiful viewed on the ferry crossing . Amazing clear water and warm food was great and the people so helpful would definitely recommend Croatia to everyone thanks for a great holiday.”

Balkan Escape 5 star review on 27th September 2022

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“Excellent service from Jack at Balkan Escape”

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“What can I say, that I am so glad I booked my holiday with Balkan Escape. Balkan escape advised that they could book our flights, hotels and transfers which made things easier. Jack was amazing! He helped me and my friend with our trip to Croatia, provided us with all the details and answered all our queries. We even had text messages to confirm our transfer pick up times, which helped a lot. I would definitely recommend Balkan escape for booking holidays and looking forward to arranging another holiday with them.”

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“Once again we have received top-quality service from Balkan Escapes. From our initial inquiry right through to the end of the holiday, everything ran very smoothly. Our hotels were perfectly located and the transfers to and from the airports and various locations during our 10-day stay were very well organised meaning we could just relax and enjoy our holiday. Jack has done a great job again in tailoring the holiday to meet our initial request, we will definitely use Balkan Escapes again.”

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“Balkan Escape is quite simply the ‘Best’ option if you wish to visit anywhere in The Balkans. The customer service provided by Jack Fleming cannot be faulted at any stage. Beginning with any enquiry about ideas and itineraries, the total flexibility in booking and planning your bespoke holiday. You simply will not get this with the likes of TUI and Jet2. The prices are very competitive and the attention to detail in regards to every stage of your itinerary whether it be multiple ferry bookings to private car transfers from Ferry ports to hotels or airports, every single detail is catered for. Our family have benefited from Jacks expertise for three fantastic holidays where we have visited Dubrovnik (twice) Korcûla and Hvar (twice). We are already looking forward to planning future itineraries to explore further in the region. Even when hiccups occur, Jack provides the solution before you are aware of a problem ! On our recent trip, two of our Ferry transfers were cancelled, Jack had rebooked alternative Ferry’s and advised us by email and text and dispatched the Tickets. NOTHING is overlooked. We cannot recommend Balkan Escape highly enough !”

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“Balkan Escapes and Jack in particular helped us have a most excellent holiday. Jack put together an initial itinerary and then refined it several times to fit our requirements. We originally planned to visit in May 2020 and eventually visited in September 2022 after several postponements and rearrangements, which Jack organised for us with a minimum of fuss and an ever friendly, efficient approach. We stayed in 3 locations in Croatia and each of the hotels Jack had recommended for us were excellent. There was a bit of a mix up with the transfer from Dubrovnik airport but a quick phone call to Jack and we jumped into a cab, the fare being reimbursed by Balkan Escapes. The ferry transfers were perfect. We will definitely revisit Croatia, probably the North of the country and combine it with a visit to Slovenia and Balkan Escapes will be our go to company because we are confident they will provide us with great value and quality.”

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“I have used Balkan Escape several times now and gave not been disappointed with the service. Jack is very professional, friendly and helpful.”

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“Booked our holiday to Dubrovnik and Montenegro through Jack at Balkan Escapes after reading the excellent reviews online and wasn't disappointed. Jack was engaging from the off and provided advice on resorts as we hadn't visited the region before. Service was excellent from start to finish and Jack answered any questions we had, often answering emails out of working hours. The holiday itinerary went to plan without any issues whatsoever. Flights, hotels and transfers all included at a very competitive price. I would have no hesitation in using Balkan Escapes again or recommending to friends or family. Many thanks Jack for putting together our wonderful holiday.”

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“Jack was very helpful and knowledgeable as we tried to put a trip together. He was also very efficient - calls and emails happened when he said they would and he dealt with all the details. Hotel recommendations were made on personal knowledge of the hotels. Consequently we felt well assured that all would go to plan - which it did. On a 2 centre trip all transfers worked well and when 1 taxi was unavoidably detained in traffic the driver contacted us and was extremely good company on our journey (Dominick🙂). We would all use Balkan Escapes again and happily recommend that you try them.”

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“Thank you, Balkan Escapes, for helping us find our perfect holiday. Everything went unbelievably smoothly (with the exception of the French Air Traffic Control strike on the way home delaying us by an hour). Accommodation was perfect, and we absolutely loved both Split and Brac (Bol). Instructions were clear and precise and just as described. I’ll definitely be recommending BE to anyone considering a holiday to that part of the world… Montenegro next on the list! 😎”

Balkan Escape 5 star review on 20th September 2022

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“This is a really good company that puts its customers first and foremost. The service is excellent from initial enquiry to getting you home. A case in point is that three of our inter-island ferries were cancelled but Jack was proactive and thorough, ensuring that alternatives were found and tickets emailed to us. I can certainly recommend Balkan Escape”

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“Found that most places on Hvar wouldn't accept cards, only cash. Internet did not work at Zephyrus, & they had no English TV channels. All accommodation & transfers good. Got lost finding hotel in Split, better directions needed, Google maps not effective in small back alleys.”

Balkan Escape 5 star review on 17th September 2022

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“Jack organised a fantastic holiday for us. The transfers were all smooth. We made some last minute changes and Jack was really accommodating. I would definitely recommend Balkan Escapes”

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“Jack delivered all our requested requirements. Both hotels in Split and Dubrovnik were ideally situated and the attention from the staff in Split was second to none! When we return to Croatia we will be booking through Balkan Escape”

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“From the day we decided to go to Plitvice National Park Croatia and we found Balkan Escapes we were fully supported with prompt replies with ideas helpful suggestions and advice from Jack. We took up their suggestions and booked. The flights the connections from Zagreb airport to our hotel and back out to the rental car pick up. The hotels the car hire everything was well organized for us. Any inquiries or queries were dealt with quickly. We had a wonderful holiday with no worries.”

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Balkan Escape is rated 4.9 based on 393 reviews