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Balkan Escape Reviews

4.9 Rating 393 Reviews

100 %

of reviewers recommend Balkan Escape

Company Reviews

4.9

Based on 393 reviews


Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	5 out of 5

About Balkan Escape:

Our aim is to deliver unforgettable holidays to Croatia, Slovenia and Montenegro. Our dedicated and professional travel experts are on hand to offer advice and provide expertise to ensure your holiday is suited to your needs

Visit Website

Phone:

01775719891

Email:

info@balkanescape.co.uk

Location:

Henrith Business Centre,
3 Enterprise Way,
Spalding
Lincolnshire
PE11 3YR

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Balkan Escape 5 star review on 30th April 2024

Balkan Escape 5 star review on 30th April 2024

Balkan Escape 5 star review on 30th April 2024

Balkan Escape 5 star review on 11th October 2023

Balkan Escape 5 star review on 1st October 2023

Balkan Escape 5 star review on 1st October 2023

Balkan Escape 5 star review on 25th September 2023

82

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is the 4th time we have used Balkan Escape and this has been the best yet. We were undecided exactly where we wanted to go but definitely wanted to visit Croatia and the Adriatic Coast. We have Jack our specific needs which were vast given we were going to be going with 2 children and also my Wife’s parents also (a lot of people to please) he recommended Amarin Family Hotel in Rovinj after much discussions and back and forth we put our full trust in his recommendations. He certainly delivered and more the place was amazing, everything from transfers, flights and hotels were smooth and pain free and kept us in contact throughout. Thank you so much from one very happy family. Rest assured our next holiday will be once again returning to the excellent team at Balkan Escape !”

Balkan Escape 5 star review on 10th August 2022

Balkan Escape 5 star review on 10th August 2022

“From the outset the team at Balkan Escapes understood our requirements and tailor made a holiday experience which was perfect for our family. Everything from the booking process through to the travel and transfers and hire car booking ran smoothly. This allowed us to just relax and focus on enjoying the experience of seeing Slovenia and Croatia knowing that everything had been taken care of. Thank you to the team and I would firstly recommend visiting Slovenia and a Croatia and I would highly recommend using the team at Balkan Escapes to facilitate that.”

Balkan Escape 5 star review on 9th August 2022

Balkan Escape 5 star review on 9th August 2022

Balkan Escape 5 star review on 9th August 2022

Balkan Escape 5 star review on 9th August 2022

“I can't rate Balkan Escape and Jack enough! From start to finish, our holiday was perfect. The booking process was easy, hassle free, Jack was so efficient with getting back to us with any quotes or answers to questions we had. The holiday itself was such high quality and perfectly organised...not to mention the unbelievably beautiful destinations. I would highly recommend anyone to use Balkan Escape for their holidays. You'll be guaranteed to be in good hands. Thank you Jack!”

“Cannot say enough good things about Balkan Escapes. They organised a fantastic holiday in Croatia. The itinerary met all our needs and was great value for money. And the icing on the cake was when Jack rebooked our cancelled flight home whilst we were on the beach without us even realising. First class service.”

“We have just returned from the most fantastic holiday organised by Jack at Balkan Escape. I can’t speak more highly of the service we received. The expert advice from Jack helped us plan the perfect holiday-staying in the right location in beautiful hotels in each of our stops. All transfers worked perfectly. We had excellent communication from Jack throughout. I highly recommend Balkan Escape (and Croatia as a holiday destination!) Sarah and Dom”

“Excellent! Jack was very helpful and arranged our trip to Croatia and Italy. There were many alterations due to Covid/flight cancellations etc. Jack updated us and gave us all of the options available at regular intervals. Hotels were perfect. Flights, transfers, ferry, water taxis all great and punctual. I wouldn't hesitate to book with them again. Thank you, we had wonderful trip.”

“We booked a holiday with Balkan escape several months ago, and our initial contact was with Jack. He assisted us from the off, enabling us to choose the holiday which best suited our family needs, with a city and island-based holiday in Croatia, including follow-up by suggested tours and restaurants. We received paperwork from the company when expected, including pre-checked in flights which was most reassuring given the current uncertainties. Jack was very knowledgeable about the area and during our stay, we continued to make requests which were promptly dealt with. The quality of accommodation was excellent and the locations fantastic. I would have no qualms in recommending Balkan Escape as a company with specialist knowledge of the area, and in whom local recommendations for hotels, restaurants etc can be trusted. We enjoyed the holiday so much that we will almost certainly use the company again for something similar in the coming years - it is rare to have this level of personal service and reassurance. Many thanks.”

“Balkan Escapes made our holiday easy , Thoughtful hotels to meet our needs , excellent suggestions for places to visit and very smooth flights and transfers”

“Every aspect of our trip was handled expertly All we had to do was turn up and enjoy ourselves”

“First time trip with Balkan Escape. 100% satisfied with all aspects. Jack was extremely helpful (tolerant!) with our requests to re-jig the itinerary. All aspects were great. All hotels were v good. All transfers happened on time and the recommended “things to do” were all worthwhile/enjoyable. First time in Croatia and very impressed. Locals were all very welcoming and all locations were multi-nationality - hence the standard of spoken English was higher than it is in England. No hesitation in recommending Balkan Escape to anyone considering a trip to Croatia.”

“From start to finish everything ran smoothly. Jack has tremendous knowledge and he listened to our needs and made any amendments accordingly. Hotel choices for us were First Class,and the transfers were of a very good standard. The holiday opened our eyes to the wonder of the Dalmatian Coast and we hope now to take weekends away to discover further the history of Dubrovnik and vibrancy of the centre of Split . Our want to travel and explore has been invigorated by a wonderful break in Croatia. Thank you.”

“We found Balkan Escape through an internet search and cannot recommend them enough. Jack put together our perfect holiday, it was very well organised so we didn’t have to worry about anything. The transfers and accommodation were excellent and communication with Jack was very efficient. We are already looking at our next break with Balkan Escape and have passed Jack’s details to 3 friends who will be booking their holidays. Thanks so much Jack”

“This our third holiday we have booked through Jack at Balkan Escapes and as always everything was perfect.The cruise on the first week was amazing and the hotels for our island hop on the second week of our holiday was 5star.The transfers between the airport,hotels and ferries worked like clockwork.Definitely going to book a holiday again to Croatia through Balkan Escapes.”

“We had a wonderful trip, both hotels were perfect, all transfers went as planned. Thanks to Jack for taking my vague request and making a holiday if it.”

Balkan Escape 5 star review on 20th July 2022

“Found this company on a google search for holidays to Croatia. Wow how lucky was that !! Great Advice and client service and follow up support. Jack goes above and beyond to make sure you’re happy a most amazing holiday experience!! flights, connections ,hotels, transfers all taken care of thank you so much will recommend to all my friends and family. Thanks again Jack will certainly book with you again.”

“Just back from a 3 destination trip to Croatia, through Balkan escapes, whole itinerary provided was excellent with all the transfers , transport provided worked like clockwork. Hotels were brilliant in each destination but all different . We will no doubt return to Croatia and will definitely use and recommend Balkan Escapes”

“The holiday itinerary designed by Balkan Escape was ideal for our family. The three centre schedule gave us an excellent flavour of all regions of Slovenia - city, mountains, lakes and coastline. The flight and hotel bookings and instructions all worked smoothly. Even when the final hotel had made a mistake in our room bookings Jack sorted it all within 30 minutes. The hotels were all of a high standard with the Ljubljana and Piran hotels being excellent. The customer service at all three hotels was friendly and efficient. From start to finish Balkan Escape were a pleasure to deal with. This is our second Balkan Escape holiday and we would definitely book with them again and have recommended them to friends.”

“The holiday was well organised from start to finish. We were given a suggested itinerary, and suggested hotels, which made planning the holiday very easy. It was great to have their advice of the area. Any changes to transfers or flight times were communicated immediately before and during our stay by text and on one occasion, also by phone call! We had an amazing holiday. We'd definitely recommend Balkan Escape.”

“Great holiday, well planned for us with excellent recommendations. At all stages of the booking, travelling and holidaying process worked out well.”

Balkan Escape 5 star review on 13th July 2022

“Very quick in responding to emails & any queries. Jack was really helpful in helping us to decide where to go/stay. Private transfers were arranged and all were on time. Would definitely use again & have already recommended to friends. Prices were competitive with other holiday companies(cheaper) & they were able to put together the package we wanted as we had found a particular hotel in one resort we wanted to stay. Other companies did not have the same flexibility & were not able to offer 2 or 3 centre holidays with transfers. Very pleased with process and all communication,thank you!”

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Balkan Escape is rated 4.9 based on 393 reviews