Balkan Escape Reviews

Name: Balkan Escape
Address: Henrith Business Centre, 3 Enterprise Way, Spalding, Lincolnshire
Rating: 4.93

4.9 Rating 737 Reviews

100 %

of reviewers recommend Balkan Escape

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About Balkan Escape:

Our aim is to deliver unforgettable holidays to Croatia, Slovenia and Montenegro. Our dedicated and professional travel experts are on hand to offer advice and provide expertise to ensure your holiday is suited to your needs

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Phone:

01775719891

Email:

info@balkanescape.co.uk

Location:

Henrith Business Centre,
3 Enterprise Way,
Spalding
Lincolnshire
PE11 3YR

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Balkan Escape 5 star review on 15th October 2025

Pauline

178

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent help planning our holiday. Extremely efficient and well organised.”

Helpful Report

“e had a fantastic holiday and truly enjoyed ourselves. Our needs and expectations were well met throughout the trip. The accommodation and transfers were mostly excellent. Our first and last hotels were amazing — comfortable, stylish, and exactly what we had hoped for. Transfers were smooth and well-organized, which made the journey stress-free. The second hotel in Korčula, however, was a bit of a letdown. It felt dated, with a small bathroom and towels that had seen better days. The lack of robes was noticeable, and breakfast didn’t quite match the quality of the other two hotels. Service was inconsistent, and overall, I wouldn’t recommend this particular hotel to friends — unlike the other two, which I absolutely would. Balkan Escape provided very good service and took the stress out of the entire process. The booking experience was smooth and hassle-free, and I wouldn’t suggest any improvements — everything worked perfectly. I would definitely book through Balkan Escape again and would happily recommend them to friends and family.”

Helpful Report

“Good destination choice.Transfers & ferrys well organised. Royal Ariston Hotel good.Access to old town good. Aminess Port 9 Hotel.Room good.Food limited & poor.Hotel generally tired.Access to old town good. Hotel Cvita.Room good.No dining or bar facilities available.Taxi needed for access to old town.No facilities or shade on nearest beach.”

Helpful Report

“Balkan Escapes provided a professional and helpful service. They listened to our needs and provided the flexibility needed to accommodate and change their set itinerary. Great communication and background support throughout. Airport transfers were great but nothing was arranged following the Ferry transfers to different locations within Croatia. We were warned that some Taxis company's exploit travellers so we used 'Bolt' (recommended), to pre book and pay for a taxi. It didn't turn up, leaving us out of pocket and having to pay for another. I'm not sure why these transfers were not booked by Balkan Escapes when all the others were provided without request. Overall Balkan Escapes provided us with a enjoyable holiday making it easy to book with clear instructions for a multi centre trip”

Helpful Report

“Well organised liked the hotels although Kotkula Hotel larger than we're used to. Just one hiccup where a photo was missing to locate the accommodation in Split”

Helpful Report

“Booking was easy & any communication was prompt & helpful Hotels were good but some had no lift which made getting cases up stairs difficult for our age group The first 2 did have a lift inside the 3one on Brac didn’t and was positioned well up a hill Ok if you are reasonable fit Think would have been better to have 4 nights on Hvar island & 3 on Brac as there seems to to more to do especially if you were using the local bus. Found food on the whole was fairly expensive Would have liked kettle in room Hotel in Hvar happy to make tea in the evening The pick up and transport arrangements were spot on it saved a lot of hassle All in all well planned holiday would recommender you to others”

Helpful Report

“Very efficient taxi service. Great accomodation. Friendly and helpful service. Highly recommend.”

Helpful Report

“Balkan Escape organised out two centre holiday in Croatia. The two hotels were pretty standard, although we did not eat an evening meal at either hotel. The breakfasts were plentiful and fine. The transfers were organised and worked out very well. We were kept informed of the details and timing of transfers. All of the Croation people involved were excellent. The holiday certainly met our expectations.”

Helpful Report

“Very helpful guidance in the planning stage. Flights, & transfers all fine and everything went to plan. The accommodation you found for both parts of our holiday were just what we were looking for. Would certainly consider Balkan Escape for another holiday”

Helpful Report

“Although it took some back and forth to clarify exactly what I was looking for, Balkan Escape came up with a good package at a reasonable price. All the documentation was clear, and all the travel/transfers were very efficient. I would recommend Balkan Escape and would use them again if travelling to the area.”

Helpful Report

“Holiday needs were all met. Accommodation and transfers all good and went smoothly. The first hotel on Hvar was good but there were large groups of boorish male Brits in the pool swearing and being general drunken dickheads. Not your fault but hey ho. Service from Balkan Escape was excellent. Yes we would use you o book again.”

Helpful Report

“Good hotels and locations. Hassle free holiday as the arrangements worked seemlessly. Highly recommend and we’ve already booked our next break with Balkan Escapes.”

Helpful Report

“Excellent company. Helped us plan a 15 day 3 centre holiday in Croatia which worked very well. They organised all the amin. tickets, transfers etc. and it all went very smoothly. We had one problem (not their making) which they dealt with quickly and efficiently. One small fault (which is why its a 4 star and not a 5 star review) The flight back from Split was booked for 7pm. which we accepted as did not realise there was more than one flight that day. Had we been given the information on all flights that day we would have taken an earlier flight back to the UK. I assume the 7pm flight was the cheapest and that why it was booked for us However it was a small niggle and we would definately recommend the company and would not hesitate to use them again.”

Helpful Report

“Three issues arose: We were told by Balkan Escapes the Italian rail tickets had to be validated online 24 hours before travel i.e. whilst we were in Italy - after investigation and emails to ItalRail we found this is not the case. The bed and breakfast booked by Balkan Escapes in Venice does not provide breakfast. Instead we were given vouchers for cafes about 800 yards away. The instructions for the pick up by the water taxi in Venice was confusing. Otherwise the holiday went well.”

Helpful Report

“Service and help provided were brilliant. Wouldn’t hesitate to use again . Everything from airport transfers, hotel bookings to catamaran tickets all went to plan . Adding to a fabulous holiday in Croatia .Thank you”

Helpful Report

“Excellent company. Very responsive and professional. It’s refreshing to have your preferences and requests listened to and acted on. We would definitely use them again and can recommend without hesitation.”

Helpful Report

“A good holiday which could be improved by an organised taxi to and from the ferry boat and hotels rather than having to hussle for a taxi.. at the port.”

Helpful Report

“When searching for holidays to Croatia we came across Balkan Escapes. We discussed our options with Heather who was helpful giving advice and developing our itinerary. Once the itinerary was confirmed the booking process was simple and quick. Before the holiday we received all the necessary documentation including tickets and passes. The holiday itself was great at the first hotel we were fortunate to get upgraded and had a fabulous room. The location was excellent with fantastic sea views. The transfer to the 2nd location was prearranged and was straightforward. On arrival at our 2nd hotel we were somewhat disappointed. Whilst it is appreciated the 1st hotel couldn’t be matched, the room at the 2nd hotel was called “comfort” but would suggest it was basic, we were there for 5 nights. Sadly we couldn’t get any warm water and initially the water was discoloured. We raised this issue with reception staff daily with no success. When we finally got to speak a manager he stated he wasn’t made aware. This has led to us receiving a 30% refund on. Our room. Overall it was a great holiday, arranged well by Balkan Escapes and we had all the relevant information provided to us.”

Helpful Report

“Well organised, taxis etc were all brilliant, thank you. Hotels were good and central to the towns for sightseeing etc and breakfasts etc had good selection. Plenty of restaurants, coffee bars and cafes to choose from in both Ljubiana and Lake Bled.”

Helpful Report

“Very well organised trip to Croatia. Everything worked on time. Received all the information required for a wonderful holiday”

Helpful Report

Balkan Escape is rated 4.9 based on 737 reviews