Balkan Escape Reviews

Name: Balkan Escape
Address: Henrith Business Centre, 3 Enterprise Way, Spalding, Lincolnshire
Rating: 4.93

4.9 Rating 755 Reviews

100 %

of reviewers recommend Balkan Escape

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About Balkan Escape:

Our aim is to deliver unforgettable holidays to Croatia, Slovenia and Montenegro. Our dedicated and professional travel experts are on hand to offer advice and provide expertise to ensure your holiday is suited to your needs

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Phone:

01775719891

Email:

info@balkanescape.co.uk

Location:

Henrith Business Centre,
3 Enterprise Way,
Spalding
Lincolnshire
PE11 3YR

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Balkan Escape 5 star review on 19th September 2025

Nicola G

Balkan Escape 5 star review on 18th September 2025

David W

Balkan Escape 5 star review on 13th September 2025

Barbara M

171

Anonymous

Anonymous // 01/01/2019

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“Jack was extremely knowledgeable and helpful when helping us make our holiday arrangements. He made hotel suggestions, booked all our flights and transfers for 3 different centres and all our documents including boarding passes were emailed and posted well in advance. He made suggestions for day trips and outings for each place and was on hand to help - even when we ran into an issue very early in the morning which was quickly resolved.”

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“We had an amazing honeymoon thanks to the team at Balkan Escape. From the initial enquiry to agreeing the itinerary and the contact in the lead up to our break, they were very professional and helpful. We would definitely book through them again and recommend them to others”

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“Very helpful guidance in the planning stage. Flights, & transfers all fine and everything went to plan. The accommodation you found for both parts of our holiday were just what we were looking for. Would certainly consider Balkan Escape for another holiday”

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“We had a fantastic holiday in Split and Plitvice Lakes booked through Balikan Escapes. They were a fantastic company to deal with and tailored the holiday as requested. Their communication was excellent throughout. The transfers were punctual and the drivers very friendly and informative giving us interesting commentary during the journey. Both hotels we stayed in were excellent and despite building work at one of them which we knew about in advance we had a great stay. The builders did not impact too much on our visit as we were out most of the day. I would definitely recommend Balkan Escapes and use them again in the future.”

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“Balkan Escape were brilliant. I’d tried to book a very similar holiday with a well known travel agent and received a quote for £10K. Balkan Escape came bake with a near identical holiday for less than £7K. The team were very attentive and were quick to correspond. The accommodation was exactly what we wanted, and even slightly better than expected. Transfers were smooth and easy and it was great having live updates on flights from the team. The only issue we experienced was on Korcula when we were advised to catch an Uber but it actually doesn’t operate on the island. Other than that, I have only positive things to say about Balkan Escapes and would highly recommend anyone books a holiday through them.”

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“Balkan Escapes offer outstanding customer service - booking through them is so easy and convenient and saves so much time and also really affordable. They have great knowledge of the Balkans and provide some fantastic insight to help build the perfect holiday. And totally responsive and trustworthy to pick up and solve any last minute hitches with transport or accommodation.”

Balkan Escape 5 star review on 23rd July 2025

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“Really pleased we booked with Balkan Escapes as they explained everything and were very efficient in getting back to us with enquiries. If we could change anything it would be the company that did the transfers. First transfer the car suitcase space was for two cases and spent a while trying to get the third in. Last transfer to airport was late arriving as he said there was another hotel with same name. Again the car couldn’t accommodate 3 cases so we had to put one case on the front seat and squeeze three of us in the back. We would definitely return to the Rixos, it was lovely and great location and staff were very helpful. Although the Casa Manor Hotel was lovely - we would not choose it again because it felt like the hotel had been squeezed into an alleyway. Also, the breakfast area (restaurant) is rather small and not part of the hotel and the service was mediocre-one waiter was very moody. Last breakfast (which was at 6am) , a waiter brought a tray with 3 cups of hot water for tea, when this other rather moody waiter wanted to squeeze by him (instead of waiting). So the waiter holding the tray with the hot water chose to lift the tray up in order to let his colleague pass by. However, this meant the tray was mostly over my sister’s head whilst he allowed his colleague to pass. He would only need to wait a second or go around another table. It was very early and not busy but this was his demeanour. The roof pool area feels very cramped and didn’t see any sun umbrellas so we didn’t feel tempted to sit up their. The service at the Casa Manor was not comparable to the excellent service from the Rixos in Dubrovnik. Despite these small issues, we had a lovely holiday and would definitely recommend Balkan Escapes and most definitely would not hesitate to book with you again.”

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“This company were exceptional when organising our tailor-made holiday to Croatia. I dealt with Jack who was so patient and nothing was too much trouble when we changed the itinerary so many times in order to get the best route and the cheapest option too. The organisation of everything went perfectly and all we had to do was turn up for the flight, the ferries and show up at the hotels on the right days! The hotel choices were excellent too and the staff were so friendly. Prior to the holiday Jack was so helpful with any questions I had and he would respond immediately. He also made a last minute alternation to my flight seats. They specialise in organising holidays to the Balkans but I do believe they can organise trips to other countries too so I shall definitely look them up for future trips. Thank you Balkan Escapes. Great job.”

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“Fantastic service from Jack and the team. From our first email with Jack he was super helpful. Great hotel recommendations and suggestions for things to do. Would definitely recommend using Balkan Escapes.”

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“My daughter and I had the most amazing holiday in Croatia in May. We spent 4 nights in Dubrovnik and three nights on Sipan island. We absolutely loved Dubrovnik - it completely exceeded our already high expectations. So glad we booked through Balkan Escapes. They took all the work out of booking the holiday and organising transfers (which went really smoothly). I wouldn't hesitate to book another holiday through them again.”

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“Although it took some back and forth to clarify exactly what I was looking for, Balkan Escape came up with a good package at a reasonable price. All the documentation was clear, and all the travel/transfers were very efficient. I would recommend Balkan Escape and would use them again if travelling to the area.”

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“All transfers were perfect. Villa Ani in Dubrovnik was amazing although better diections needed. Google maps don't always work when your surrounded by buildings. Couple of niggles with Lafodia hotel on Lopud. We arrived far too early for check in and had to haul our cases up the steps ourselves. The pool doesn't have any parasols, sounds a bit petty but it was 35° and so didn't use the pool at all. On arrival back in Manchester we hadn't noticed we would be arriving back at a different terminal so had a long walk back to carpark in early hrs of morning, it would have been nice if you'd highlighted it for us but we should have realised. Would definitely use Balkan Escapes again bookings and communication was excellent. Thank you. Helen Shubotham”

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“I usually do all my own holiday planning, but was quite overwhelmed when trying to plan my first trip to Croatia, so reached out to Balkan Escape with my requirements. Heather quickly put together a detailed travel plan for a two-centre trip to Split and Brac and I’m so happy with the holiday that was arranged. I really didn’t have to do anything except turn up as all flights, transfers, hotels etc. had been taken care of. Everything was perfect. I wouldn’t hesitate to recommend the team at Balkan Escape and will definitely be back for more myself!”

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“Excellent customer service when planning our holiday to Slovenia in order to meet our specific requirements & budget. Their patience was commendable, as the more options we were offered the greater our 'wish list'. Excellent knowledge of the best locations to stay with pros & cons explored with us. Communication was efficient, timely and relevant throughout. Plan to book through Balkan Escape again... Thank You”

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“Jack made the holiday stress free. All we had to do was turn up at the airport and start our holiday. Definitely use Balkan Escapes again as they were so helpful and professional.”

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“I had never used Balkan Escapes before but as the reviews were great, I booked a 13 night 4-centre holiday to Croatia with them. They were so helpful in helping me decide which places to visit then put together an itinerary which was fantastic. Very reasonable prices and the best customer service. I would recommend this company and would not hesitate to book with them again.”

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“We felt all our holiday requirements were met.We chose 2 different types of hotels. One fairly large hotel right on the promenade, our second one only 7 rooms. Sea view.With fabulous customer care. The organising of our holiday by Balkan Escape was faultless.Transfers between hotels were all on time and great drivers. I don’t think we would expect anything more from Balkan Escape they were brilliant 🤩 Can’t wait to use them again.”

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“Very easy process to book our holiday with Jack. Communication was excellent, timely and unpressurised. Itinerary was perfect for us. All transfers were excellent and information provided was very good with ideas for excursions etc.”

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“A perfectly arranged holiday in every way. Airport transfers were exceptionally good and the hotels well located, and provided excellent services. We think you slightly underestimated walking times between hotels and ferry terminals but arranging cabs was easy to do. Only downside of that was being charged 50 euros for the trip from Split port to our hotel. We thought that extortionate. Balkan Escape did a brilliant job of arranging our holiday, providing support and information. We would not hesitate to use them again and strongly recommend them to anyone looking to holiday in beautiful Croatia.”

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“We thoroughly enjoyed our holiday and this was in part due to the excellent service provided by Balkan Escape, who were very professional and ensured we received all of the information we needed. All aspects of the trip from flights, transfers and accommodation were well organised, meaning that all we needed to do was enjoy our holiday. We would thoroughly recommend the company to anyone.”

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Balkan Escape is rated 4.9 based on 755 reviews