Balkan Escape Reviews

Name: Balkan Escape
Address: Henrith Business Centre, 3 Enterprise Way, Spalding, Lincolnshire
Rating: 4.94

4.9 Rating 874 Reviews

100 %

of reviewers recommend Balkan Escape

Company Reviews

Info

About Balkan Escape:

Our aim is to deliver unforgettable holidays to Croatia, Slovenia and Montenegro. Our dedicated and professional travel experts are on hand to offer advice and provide expertise to ensure your holiday is suited to your needs

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Phone:

01775719891

Email:

holidays@balkanescape.co.uk

Location:

Henrith Business Centre,
3 Enterprise Way,
Spalding
Lincolnshire
PE11 3YR

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Balkan Escape 5 star review on 4th August 2026

180

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Outstanding service, like having a personal assistant! From our very first contact with Balkan Escapes, we were looked after by Jack, who put together an excellent itinerary and provided a great selection of hotels to choose from. We had to change our travel dates several times, but Jack was incredibly accommodating and tailored everything to our needs without any hassle. The hotel in Dubrovnik was a fantastic choice (Hotel Lapad), ideally located near the marina and within easy reach of the boat trips. It was also only a 10-minute Uber ride to the Old Town, making it the perfect base for exploring the area. All transfers ran smoothly, and our time in Montenegro was equally superb. The overall value for money was excellent, especially considering Balkan Escapes organised absolutely everything for us. Communication was outstanding throughout the booking process. Payment was straightforward and secure via bank transfer, and all required travel documents were provided promptly. As an added bonus, check-in for both our outbound and return flights was completed on our behalf. Providing passport information was also simple, requiring only a few photos sent via WhatsApp. The only minor issue was that the transfer from Dubrovnik to Kotor was estimated at around 2 hours 15 minutes, whereas the journey actually took closer to 3 hours 30 minutes. However, this was a very small point in an otherwise flawless experience. Overall, everything was handled professionally and efficiently, and we couldn't have asked for a better service. We would definitely use Balkan Escapes again and would highly recommend them to anyone looking for a stress-free holiday.”

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“Amazing holiday to Croatia. It was our first visit and although I often book the holidays myself, we knew nothing about the areas so needed a bit of help. I had an idea of where I wanted to visit and Jack put together a super itinerary that fit in with exactly what we wanted, suggesting an island (Korcula) in the middle of the travel between Split and Dubrovnik. It fit in perfectly with when we wanted to travel and he made sure we had the hotel rooms that we wanted even though he had to do a bit of checking rooms were available etc. In addition, we got links and suggested activites for the areas we were visiting, which was fabulous. We did some amazing visits, white water rafting, canyoning, Trogir and waterfalls trip plus additional things. The accomodation was lovely all round - great locations and just as expected / exceeded. It was so smooth - a whole itinerary provided with private airport transfers and arranged ferry trips all organised in order in a folder. I loved it. Thank you. In addition, we were checked in by Balkan Escapes onto the flights so did not need to do anything except turn up and book our holiday. I would absolutely recommend them to book a holiday and would (will) use again. It was such a personal and easy experience. We had never used them before but they had good reviews hence I am taking the time to also write one. The only thing I would choose to do if possible ( not easy in school holidays) is go at a slightly cooler time of year as it was even hotter than usual due to the heatwave although the sunbathers in the family were delighted!. Thanks again for organising a fantastic holiday to Croatia. We loved it.”

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“10 days in Slovenia (3 adults which includes 18 yr old daughter). From the very beginning, with our initial enquiry, Heather listened carefully to our needs, our budget, timing and locations we wanted to include. We approached other companies with the same requirements, but they were not able to be as flexible as we wanted or keep within the specific budget we were working with. We communicated in depth with Heather at Balkan Escape for a number of days to tweak the holiday, and at no point was there impatience or barriers to responding to what we asked for. The result was a well organised, taliored holiday that met all our needs. We were offered self catering but opted for hotels which were wonderful and each with their own character. They were well placed for what we wanted (not too much in the centre of things, but close enough for a short walk). We requested private transfers to each of our locations as it is our first visit to Slovenia and wanted to know we wouldn't be held up on public transport. These were well organised and worked well. We were given the option to receive all the holiday details by post or via email. We opted for the paperwork (as we would have printed it out anyway) and it was all really clear, with specific instructions and details for each part of our holiday. in short, everything was negotiated with what we wanted / needed and they delievered. We had a WONDERFUL time and it has inspired us to explore the Balkans further and we will certainly turn to Balkan Escape for our next trip.”

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“I honestly can't recommend Balkan Escape highly enough. I've been booking my holidays with them for years, and I simply wouldn't consider using anyone else. Their knowledge and passion for the Balkans are outstanding. They have an incredible ability to find the most beautiful, authentic and unforgettable places, many of which you'd never discover by yourself. Every recommendation has been spot on. The service is exceptional from start to finish. They're responsive, reliable, incredibly knowledgeable, and nothing is ever too much trouble. They go above and beyond to make sure every detail is perfect, and you always feel completely looked after. On top of all that, they offer fantastic value for money. It's rare to find a company that combines such expertise, personal service and genuine care for their customers. Booking with Balkan Escape is always a pleasure, and I recommend them to everyone I know. They are, quite simply, the very best.”

Balkan Escape 5 star review on 1st August 2026

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“We booked our honeymoon with Balkan Escape with the trip taking in Split, Hvar, and Dubrovnik over 8 nights. During the planning Balkan escape provided us with several accommodation options for the three places. After doing our own research on the hotels suggested, we chose the Splendida Palace in Split, Riva Marina in Hvar and Hotel Lapad in Dubrovnik. All the hotels were located really well, and were excellent, but a special mention to the Splendida Palace, who were so helpful with restaurant recommendations and places to visit. All the flights, hotels, transfers to and from the airports, and the ferry tickets were booked by Balkan Escape which made navigating from place to place so easy. That definitely takes away the stress! The communication from the initial telephone conversation to the delivery of the travel documents was excellent and we would have no hesitation in using Balkan Escape again in the future. Thanks for helping in making our Honeymoon so memorable!”

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“I would not hesitate to recommend Balkan Escape to anybody who wants a fantastic hassle free holiday. All the hotel recommendations were perfect for what we were looking for. We travelled around a little and all the transport from planes, ferries and taxis worked seamlessly. The communication from Balkan Escapes was prompt and detailed as they promised. Thank you for an amazing holiday in Croatia. Ian & Bridget”

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“Very good service. During booking they provided lots of suggestions and alternatives. Before and during the trip the staff responded very quickly to queries.”

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“We had an amazing holiday. The itinerary worked perfectly for us, the hotels were great and well located. I would definately recommend Balkan escapes to organise your holiday. And Croatia is stunning.”

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“We used Balkan Escapes to book a multi destination family holiday to Croatia and I would 100% recommend. Jack was brilliant - really knowledgable, gave us lots of hotel options and great tips on things to do. I loved the fact that all of the transfers, car hire, plane seats etc were sorted for us - just made it all really easy.”

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“Booking with Balkan Escape was really straightforward from start to finish. All transfers, accommodation and itinerary suggestions were spot on. I wouldn't hesitate to recommend. I will definitely use them again.”

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“Expert knowledge enabled a great holiday with a perfect amount of time at each location in Slovenia. Hotels selected also excellent and travel arrangements smooth. We even got full board added at no charge.”

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“We went to Slovenia in April this year and had a fantastic holiday. Balkan Escapes were superb from the initial booking right through to the end of the holiday. We stayed in two resorts (Ljubljana and Piran) and had car transfers booked. This was managed smoothly, right on time and with courteous drivers. Communication from Balkan Escapes was excellent. Hotels in both resorts were very good, in terms of service, comfort and location. Slovenia was stunning, so beautiful. We highly recommend Balkan Escapes and are very grateful to them for arranging such an amazing trip.”

Balkan Escape 5 star review on 22nd July 2026

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“Balkan Escapes did a fantastic job arranging my family holiday to Croatia. After a brief discussion with my agent Jack, he quickly sent through a first draft itinerary taking my requirements into consideration which was then finalised after some tweaks to timings / flights. The hotels recommended were excellent and all the arranged transfers worked perfectly, including full support from the UK team when there was a delay to a ferry transfer. I would defintely use Balkan Escapes again and recommend them to family and friends.”

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“Perfect getaway. Just as expected. Easy transfers and excellent communication from Balkan Escapes. Beautiful locations selected for us with great hotels. A excellent mix of site seeing and relaxation. Suggestions offered for activities were relevant and helpful. Overall a well organised trip that we will remember for many years. Thank you”

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“Our trip to Croatia was arranged by Jack Hailstone at Balkan Escapes, and from our very first enquiry through to the end of our 10-day holiday, the service was absolutely outstanding. Every detail of our itinerary was taken care of, and every question or request was answered quickly and efficiently, giving us complete confidence throughout our trip. Thanks to Jack’s excellent organisation, we were able to relax and enjoy every moment of our holiday. We cannot recommend Balkan Escapes highly enough and will definitely be using them again for future trips. Thank you, Jack Hailstone—you are a real credit to your organisation.”

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“We are fresh back from our trip and had a brilliant time. Everything went completely smoothly - all the transfers were so professional and the personal speedboat across to Sipan was the most glamorous way to arrive! Both hotels and their surroundings were perfect for us, we only managed 1 day in Dubrovnik Old Town (too busy, too hot) so to be a bit away from there was perfect. One of the boat trips suggested on your list was excellent and good value for money. All in all, one of the most relaxing and well organised holidays we have ever had. From start to finish, with your efficiency and suggestions before we even booked, using our local airport, providing clear instructions of all the hotel and transfers and the excellent hotels and locations, the whole process has been effortless. Which is what you want from a holiday really. We will definitely return to Croatia, it was stunning, and use your services again. Thankyou so much”

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“Our trip to Croatia was arranged by Jack Hailstone at Balkan Escapes, and from our very first enquiry through to the end of our 10-day holiday, the service was absolutely outstanding. Every detail of our itinerary was taken care of, and every question or request was answered quickly and efficiently, giving us complete confidence throughout our trip. Thanks to Jack’s excellent organisation, we were able to relax and enjoy every moment of our holiday. I cannot recommend Balkan Escapes highly enough and will definitely be using them again for future trips. Thank you, Jack Hailstone—you are a real credit to your organisation.”

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“The recommended itinerary went smoothly and fully met our expectations. The choice of hotels and recommendations for activities were excellent. The private transfers between locations on our 3 centre holiday went smoothly and ment this part of the holiday was hassle and stress free.”

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“I was struggling to find a holiday within a certain budget. I spoke with Jack I believe gave him a rough idea of dates what we preferred to do and a budget. We returned last week after a fabulous holiday in two locations Porec and Rovinj. I would most definitely use Balkan Escapes again. Hotels were great, Locations were perfect for both.”

Balkan Escape 5 star review on 16th July 2026

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“This was the second time we have been to Croatia with Balkan Escape and had no regrets about using them again. Their knowledge of the areas and choice of hotels and services takes a lot of the stress out of the holiday planning and we will definitely use them again. Paul and Sharron.”

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Balkan Escape is rated 4.9 based on 874 reviews