Balkan Escape Reviews

Name: Balkan Escape
Address: Henrith Business Centre, 3 Enterprise Way, Spalding, Lincolnshire
Rating: 4.94

4.9 Rating 594 Reviews

100 %

of reviewers recommend Balkan Escape

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About Balkan Escape:

Our aim is to deliver unforgettable holidays to Croatia, Slovenia and Montenegro. Our dedicated and professional travel experts are on hand to offer advice and provide expertise to ensure your holiday is suited to your needs

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Phone:

01775719891

Email:

info@balkanescape.co.uk

Location:

Henrith Business Centre,
3 Enterprise Way,
Spalding
Lincolnshire
PE11 3YR

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Balkan Escape 5 star review on 14th June 2025

Jean P

Balkan Escape 5 star review on 25th May 2025

Terry H

Balkan Escape 5 star review on 24th May 2025

John Z

133

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent communication and customer service, Heather rearranged our itinerary a few times to suit ourchosen dates and places and Jack Fleming pulled out all the stops to accommodate us when one of group didn't know until the very last minute if he could travel due to health reasons. We spent 4 nights in Dubrovnik, well equipped 2 bed self catering apartment, mini market 1 minute walk, 5 mins to very good bus service to Old Town. Fast ferry from Dubrovnik to Split, arranged by Balkan Escapes for 6 nights in The Marvie Hotel.Very nice hotel with lovely rooftop pool and bar and indoor swimmimg pool, gym, sauna etc in lower floor. Staff, rooms, restaurant and bars all very nice, 6 euros Uber to Old Town and Port . A small local harbour & beach very close by with a few nice bars & restaurants. Private Airport transfers were on time at Dubrovnik and Split in smart Mercedes minibus. All API,boarding passes, hotel and tranfer vouchers all done by Balkan Escapes. Overall a great holiday, good value for money and brilliant service from Balkan Escapes.”

Helpful Report

“What a fantastic travel company. I stumbled across Balkan Escape online whilst searching for a Croatian holiday, what a stroke of luck, both Jacks were incredibly helpful and put together a perfect itinerary for Split and Cavtat. They even managed to seamlessly change my transfer from Split to Cavtat whilst on holiday as I had changed my mind and asked for a taxi transfer instead of a ferry , this was organised within 24 hours! Thank you. We had a fabulous holiday in great hotels, transfers were on time , we were checked in and boarding passes provided - amazing service and friendly staff, I wouldn’t hesitate to recommend Balkan Escape!”

Helpful Report

“The service provided by Jack from the outset was excellent. We told him of our particular needs and requirements and he put together a two centre holiday for us which could not have been better. He suggested resorts, hotels and excursions, all of which were entirely to our likeing and met or exceeded expectations. Jack arranged every aspect of the holiday, sent it for our consideration and would have been happy to make any changes we requested. He checked us in for our flights and arranged special assistance. We received boarding passes and vouchers for car hire and the hotels. Everything worked like clockwork and we could not have had better service. Jack provided emergency contact details both in and out of hours, which was reassuring. We would most certainly use Balkan Escapes again. Thanks you for such excellent service.”

Helpful Report

“Excellent service and support from Balkan Escapes. Booked a holiday to Split, Brac & Hvar. Very helpful from the initial enquiry, suggesting a range of hotels and various price points and suggestions of things to do in my itinerary. Recommending properties I probably wouldn't have considered, which were excellent. Accommodation was all as described and the additional information on location and whether to get Taxis from the ferry ports was appreciated. Attention to detail from Jack was spot on throughout the process. During my trip one of my ferry transfers was cancelled and they booked me onto another crossing and organised onward travel to my hotel, all before I even knew there was an issue. I had a fantastic holiday in three beautiful locations and would recommend to anyone travelling to this area and will use again, when hopefully, I go back to explore more.”

Helpful Report

“We had a fabulous holiday in Split and on Brac. The team at Balkan Escape provided a great service with good advice and were very knowledgeable and patient. The flights, accommodation, transfers and car hire they booked for us all went absolutely smoothly and were stress free. Communication with us throughout the process was also very clear. I highly recommend Balkan Escape. Many thanks”

Helpful Report

“This is our second holiday with Balkan Escape and both times we have had wonderful holidays. Our first trip was isalnd hopping with stays at 4 different places and our last trip was a 2 centre trip on the mailnland coast. They provide tailor made itineraries at a very reasonable cost. Jack gave us advice based on our interests about where to stay and for how long. He was happy to discuss and modify the first draft of the itinereary with choices of hotels and rooms etc. All the arrangements worked perfectly with transfers always on time, late arrival at hotels organised etc. We will be booking with Balkan Escape again in the knowledge that they will provide us with an interesting and well planned trip.”

Helpful Report

“We have just returned from our second holiday organised by Jack and his team at Balkan Escape. Following a fabulous trip to Dubrovnik and Korcula last September we decided to book an early summer holiday to Slovenia and Trieste. Once again, the service, from the moment we made contact, was impeccable. Jack's suggested itinerary was perfect, all the transfers were seamless, the hotels exceptional. We have recommended Balkan Escape to several friends and we would not hesitate to book with them again ourselves. We were delighted to learn that the company can organise trips to destinations other than the Balkans, so we will be in contact again soon for help in selecting an early autumn getaway!”

Helpful Report

“We have never tried a 3-centre holiday before which included ferries and we were pleasantly surprised at how smoothly everything went. Everything was covered and explained in detail before we started the holiday which was a great comfort. Jack was an excellent advisor and answered all our questions with a phone call or a prompt email. We cannot fault the service and would definitely recommend to family and friends.”

Helpful Report

“My wife and I were pleased with the hotels in all 4 places in Lake Bled, Ljubljana, Trieste and Piran. The private transfers were excellent and took away any stress. The holiday met our expectations and we found the office staff helpful with the planning. We have also booked with yourselves for Croatia next month. Thank you”

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“Thank you Jack for your suggestions on our twin centre to Dubrovnik and Sipan island. All went like clockwork and can't fault anything.”

Helpful Report

“Just returned from a week in Croatia. Balkan escapes have been amazing throughout the process. A special mention to Heather, who was the most patient and helpful travel agent I have experienced, Heather met all my requirements, offered valuable advice and gave me lots of options based on our discussions. The choices of location, hotels etc. were perfect. Transfers were seamless between locations. Jack provided a detailed summary of my booking, including all dates/times, which was great to have in one email before I travelled. I would highly recommend and would most definitely use Balkan escapes in the future.”

Helpful Report

“We spoke to Jack Fleming, who listened to our request and very quickly supplied us with an itinerary. Everything went to plan and we had a really enjoyable trip. The accommodation was excellent especially the 3 in the traffic free streets which meant we were very close to the attractions ( albeit the room in Dubrovnik was very small} . All transfers were on time. Balkan Escape provided a day to day trip log and additional information which was very useful. We would definitely recommend them and look forward to using them in the future.”

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“Very well organised nothing was too much trouble and very helpful”

Balkan Escape 5 star review on 10th June 2025

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“Balkan Escapes arranged our 16 day trip including Hvar, Brac and Split and all the flights, ferry and taxi transfers and hotels which all went extremely smoothly and on time. Would highly recommend them.”

Helpful Report

“Very impressed with the seamless service throughout, from when we were planning our holiday to actually being there. Balkan Escape are professional and knowledgeable and respond to all queries. however small very quickly. I would not hesisate to recommend them to family and friends.”

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“Dealing was Balkan Escape was a joy from the start. Jack was really interested in what I wanted from my trip and tailored everything to meet that. The price was very good, the service and communication was great and the holiday was excellent. The recommendations for day trips were also really helpful. The hotels were perfect and the transfers - so smart, punctual and polite. I didn’t have any issues with any thing but I feel sure that if I had Jack would have resolved it for me.”

Helpful Report

“We were extremely impressed with our whole experience using Balkan Escape. Jack responded to our initial enquiry very promptly and provided an itemised suggested itinery based on our budget. Our holiday covered four different areas of Croatia and we were a little concerned how well this would work. However, Balkan Escape arranged all our taxi and ferry transfers, booked our accommodation and checked in our flights. They provided us with transfer vouchers and information of when and where we would be collcted and it all worked perfectly ! Thank you for a lovely stress free holiday. We will certainly be recommending them to our friends and family.”

Helpful Report

“We wanted to explore Croatia by staying in 3 resorts. Balkan escapes sorted this perfectly, booking lovely hotels meeting our requirements eg. swimming pool/hot tub. The location of each hotel was ideal for exploring each city. The initial booking was thorough, including transfer from airport on arrival, transfer for collection of hire car, boarding passes and wonderful recommendations for activities in each location. These allowed us freedom to choose which ones suited us. Balkan Escapes warned of building work at one hotel which was out of their control and to be honest we were able to close the curtains and it didn't spoil our enjoyment at all. It was a wonderful stress free holiday and we would definitely recommend them.”

Helpful Report

“From start to finish your service was excellent. We thoroughly enjoyed the holiday. The information you gave us regarding flights, hotels and transfers was very clear. We would certainly use you again and wouldn't hesitate to to recommend you. There is only one thing that I would like to discuss. That is the Aminess Korcula Heritage hotel. It was a lovely hotel in an excellent position. Friendly staff and lovely dining room. The main problem was that there was no lift. There were 51 steps to our room. There were no bedrooms on floors below us. Perhaps that should be made clear in your suggestions of hotels. The bathroom was very small too. Thank you for making our trip to Croatia a lovely hassle free holiday.”

Helpful Report

“The knowledge and experience of Jack was invaluable in developing our itineray, especially the selection of locations and hotels. Everyting ran like clockwork with the right amount of cear information provided at the right time. Croatia was a revelation to us, a combination of beauty and history wrapped in gastronimic delights. We couldn't have asked for more from Balkan Escape. Looking forward to our next trip.”

Helpful Report

Balkan Escape is rated 4.9 based on 594 reviews