Balkan Escape Reviews

Name: Balkan Escape
Address: Henrith Business Centre, 3 Enterprise Way, Spalding, Lincolnshire
Rating: 4.94

4.9 Rating 649 Reviews

100 %

of reviewers recommend Balkan Escape

Company Reviews

Metrics

Info

About Balkan Escape:

Our aim is to deliver unforgettable holidays to Croatia, Slovenia and Montenegro. Our dedicated and professional travel experts are on hand to offer advice and provide expertise to ensure your holiday is suited to your needs

Visit Website

Phone:

01775719891

Email:

info@balkanescape.co.uk

Location:

Henrith Business Centre,
3 Enterprise Way,
Spalding
Lincolnshire
PE11 3YR

Write Your review

Tell us how Balkan Escape made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Balkan Escape 5 star review on 19th August 2025

Kirke W

Balkan Escape 5 star review on 27th June 2025

Suzanne M

Balkan Escape 5 star review on 24th June 2025

Hiep H

146

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We have now used Balkan Escape for all our holidays for the last 10 years and the latest is again testament to why we have done so. Right from the first enquiry Jack listened to our families needs and tailored a perfect package for the 4 of us. Remembering elements from our previous holidays he went above and beyond to ensure we all were catered for not just the adults. Everything was seamless from our arrival all the way through to our departure and once again delivering a fantastic escape that we all equally enjoyed. I cannot recommend them enough for what really is a very personal company that put people first not like your typical holiday company that just try and force a package on you that doesn’t suit your needs. We will be back again for next year’s holiday without question.”

Helpful Report

“Everything went so smootly, all accomodation met or exceeded expectations and all transfers and ferry trips went according to plan. The team at Balkan Escape are extremely knowledgeable and very responsive and helpful. No negative points at all and would definitely recommend!”

Helpful Report

“Great service, plenty of options to get the best holiday for our requirements, clear information, and prompt responses to questions. Accomodation was excellent, smooth transfers from and to airport. Would definitely recommend Balkan Escapes to friends and family and would not hesitate to book throuh them again.”

Helpful Report

“Can’t rate this company highly enough. Right from the first interaction they really listened to what we wanted for a holiday and went out of their way to meet our needs. Both the accommodations in Split and Hvar were excellent and the transfers worked like clockwork.”

Balkan Escape 5 star review on 14th August 2025

Helpful Report

“Jack has arranged 4 holidays for us now, and he understands the type of hotel we like and what we are looking for in a holdiday. This year we visited Athens, Paros and Naxos. Accommodation was excellent, and well located. Transfers worked well, when we used them, and ferry bookings we well communicated to us (you have to check in 48 hours before your journey). The service is always exceptional and timely. We have used Balkan Escape for trips to the. Balkans and other locations, and find them to be value for money and good knowledge of the local area. Would recommend”

Helpful Report

“Fantastic holiday - prompt correspondence from Jack and everything went smoothly . Croatia was absolutely beautiful and definitely hope to return”

Balkan Escape 5 star review on 5th August 2025

Helpful Report

“Superb holiday. All hotels, flights and transfers were great. It was so nice having it all booked for us, creating a proper hassle-free holiday. Thanks!”

Helpful Report

“We have just returned from our Croatian holiday and would like to thank Balkan Escapes for their hard work organising this for us. We traveled to 4x destinations during our 2 week holiday and everything they booked for our family of 4 was just perfect. They interpreted our vague instructions perfectly and delivered us more. Would strongly recommend this company.”

Helpful Report

“I approached Balkan Escapes earlier this year to help me try and pull together a multi-centre trip to Croatia. Jack, my contact, understood our requirements immediately and was able to put together a dream holiday for us. The attention to detail was phenomenal; each stage of the trip was meticulously planned and included recommendations on things to see and do. The hotels we stayed in were fantastic; all in great locations, an amazing breakfast, and managed by attentive staff. We faced flight delays on our way home, but were kept up to date by Balkan Escapes on an almost minute by minute basis, which made a long day a little less stressful. I would highly recommend Jack and the team at Balkan Escapes.”

Helpful Report

“Jack helped us organise the most amazing trip to Croatia. The hotels were exactly as expected, the transfers were always on time and the excursion recommendations were excellent. We booked a couple of excursions through Viatur, as suggested by Jack, and these were also excellent - the white water rafting; ziplining and eco tuk tuk tour of Split. The staff were all enthusiastic and professional. All in all, we felt supremely well looked after and would definately use Balkan Escapes again! Thank you”

Helpful Report

“Fantastic service, talented trip exactly to our needs (family with older teens) All questions and queries answered quickly H 2 centre holiday was great and all went to plan. 2nd hotel on lopud was a little dated (AC not working and although staff fixed quickly never really worked) and staff inexperienced no real issues Definitely recommend to anyone wanting a croatia holiday that is slightly different to main travel agencies. Would l9ve to back and explore other parts of the region and would use Balkan Escape again.”

Balkan Escape 5 star review on 1st August 2025

Helpful Report

“Excellent! I first started contacting Balkan escape after seeing they organised Croatian holidays. I sent a email outline what we wanted and with a day or so I got a response with a fully costed holiday. With a few minor tweaks after given multiple options such as hotel location and potential hotel upgrades, we had the holiday planned with a very simple payment link sent over once I was happy to pay the deposit. I also want to add from the start not only was the itinerary planned for hotels, transfer and ferry’s there was also some great tourist activity suggestions made for each of the areas we visited. Our agent Jack kept in touch regularly for updates on flights. As well as receiving updates through the travel app which had our itinerary for even small flight changes. The hotels picked out were excellent, the organisation spot on, It was great holiday was everything we wanted. A great trip to Dubrovnik, Hvar & split. Will definitely use Balkan Eacape again for future bookings in Europe.”

Helpful Report

“Balkan Escape were superb throughout. From initial itinerary ideas, through to choosing and booking the accommodation and transfers, their organisation and attention to detail was outstanding, as was the communication at every stage. Our holiday was exactly as we hoped. We would certainly book with Balkan Escape again and highly recommend them to others. I am quite a nervous traveller and tend to worry about everything that can go wrong but I can say without hesitation that you can trust Balkan Escape 100% to tailor the perfect family holiday to your bespoke requirements.”

Helpful Report

“Fantastic service. Bespoke itenarary , they worked with me when I wanted changes, nothing too much trouble. Always quick to respond to emails. But.. Jack was fantastic when flight was cancelled due to a (spectacular) storm). When other passengers getting the run around from easyJet Jack booked us a new flight for the next morning..all this at 1 am!!! Couldn't fault them. I wouldn't hesitate to use them again”

Helpful Report

“Jack was extremely knowledgeable and helpful when helping us make our holiday arrangements. He made hotel suggestions, booked all our flights and transfers for 3 different centres and all our documents including boarding passes were emailed and posted well in advance. He made suggestions for day trips and outings for each place and was on hand to help - even when we ran into an issue very early in the morning which was quickly resolved.”

Helpful Report

“We had an amazing honeymoon thanks to the team at Balkan Escape. From the initial enquiry to agreeing the itinerary and the contact in the lead up to our break, they were very professional and helpful. We would definitely book through them again and recommend them to others”

Helpful Report

“Very helpful guidance in the planning stage. Flights, & transfers all fine and everything went to plan. The accommodation you found for both parts of our holiday were just what we were looking for. Would certainly consider Balkan Escape for another holiday”

Helpful Report

“We had a fantastic holiday in Split and Plitvice Lakes booked through Balikan Escapes. They were a fantastic company to deal with and tailored the holiday as requested. Their communication was excellent throughout. The transfers were punctual and the drivers very friendly and informative giving us interesting commentary during the journey. Both hotels we stayed in were excellent and despite building work at one of them which we knew about in advance we had a great stay. The builders did not impact too much on our visit as we were out most of the day. I would definitely recommend Balkan Escapes and use them again in the future.”

Helpful Report

“Balkan Escape were brilliant. I’d tried to book a very similar holiday with a well known travel agent and received a quote for £10K. Balkan Escape came bake with a near identical holiday for less than £7K. The team were very attentive and were quick to correspond. The accommodation was exactly what we wanted, and even slightly better than expected. Transfers were smooth and easy and it was great having live updates on flights from the team. The only issue we experienced was on Korcula when we were advised to catch an Uber but it actually doesn’t operate on the island. Other than that, I have only positive things to say about Balkan Escapes and would highly recommend anyone books a holiday through them.”

Helpful Report

“Balkan Escapes offer outstanding customer service - booking through them is so easy and convenient and saves so much time and also really affordable. They have great knowledge of the Balkans and provide some fantastic insight to help build the perfect holiday. And totally responsive and trustworthy to pick up and solve any last minute hitches with transport or accommodation.”

Balkan Escape 5 star review on 23rd July 2025

Helpful Report

Balkan Escape is rated 4.9 based on 649 reviews