MORI Reviews

Name: MORI
Address: PL35 Pall Mall Deposits, 124-128 Barlby Road, London, City of London
Rating: 4.85

4.9 Rating 25,357 Reviews

97 %

of reviewers recommend MORI

4.9

Based on 25,357 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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1112

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Absolutely adorable! I do wish there were some little grooves, or magnets or something to keep the lids on the items but it’s really not a big deal. My 20-month-old absolutely loves it and it’s so beautiful! Very high quality and seems like it will last us for years to come.”

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Posted 2 years ago

“Thank you”

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Posted 2 years ago

“Clear product information, efficient service, beautiful toys.”

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Posted 2 years ago

“Very helpful”

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Posted 2 years ago

“Prompt delivery”

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Posted 2 years ago

“Clever construction with the exception of the roof/chimney pots. These come off if you try to lift /move the dolls house.”

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Posted 2 years ago

“My granddaughter absolutely loves the DJ mix desk. It goes everywhere with her. Only negative was that I paid £10 for next day delivery and it didn't arrive until the day after. I'm assuming it was Royal Mail's fault not Kidlys but annoying non the less.”

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Posted 2 years ago

“Love the store. Great variety, super brands and I the service is good too. Always happy to buy from Kidly.”

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Posted 2 years ago

“The experience with kidly was good - beautiful products, quick delivery. Unfortunately the product I bought on this occasion wasn’t usable after a few weeks of use.”

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Posted 2 years ago

“First class service..highly recommended”

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Posted 2 years ago

“Bought for my granddaughter for Christmas and I’m sure she will love it”

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Posted 2 years ago

“We love Kidly. It’s our go to for quality and great colour clothes. Wish the sizes kept going up! Service is always fast and friendly :)”

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Posted 2 years ago

“One board had a small hole in it and the wood at the edge had a split in it but was replaced in a couple of days”

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Posted 2 years ago

“The little case is just that , very little , but it’s very cute & my granddaughter will love looking after Babbitt”

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Posted 2 years ago

“Good products but Royal Mail meant express delivery wasn’t next day when I’d pod for that service.”

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Posted 2 years ago

“I've bought a few and never had issues, good quality items.”

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Posted 2 years ago

“Great service so far - I've returned an item so hopefully that goes smoothly.”

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Posted 2 years ago

“Item arrived within specified timescale. Too early to tell how good the item itself is as the price is high.”

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Posted 2 years ago

“Always quick and well packaged. Only thing that can be annoying is when things are out of stock!”

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Posted 2 years ago

“Package received on time but order confirmation email had said they would contact me when the order was on its way but no further communication received. Package was left on doorstep as I was not in. Fortunately it was not raining as the wrapping was paper”

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Posted 2 years ago

Hello Sharon, I'm happy you received your order on time, but so sorry you didn't receive your dispatch email in advance of this and thank you for alerting us to the issue. I have checked the system and can see it was sent out at 7 Oct 22 16:51:45. Because it's really important that these emails reach our customers (as they also contain the order tracking link), I would really appreciate it if you could check your bin or junk folders to see if it reached you but ended up in one of those places or whether it simply didn't reach you at all. This information would be a great help to us in investigating whether there are email delivery issues on our platform. James

Posted 2 years ago

MORI is rated 4.9 based on 25,357 reviews