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MORI Reviews

4.9 Rating 25,357 Reviews
97 %
of reviewers recommend MORI
4.9
Based on 25,357 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Most of the time the things I order are very good quality and I’m so happy with them but this time I was a bit disappointed.
Helpful Report
Posted 2 years ago
Website easy to use but would be nice if you could filter products/sort according to price when browsing
Helpful Report
Posted 2 years ago
The product is gorgeous. The packaging lovely and it arrived in a strong outer delivery box. I had some problems with delivery. I paid for next day but it didn’t arrive until the following day - a Royal Mail issue, not the company (who were super supportive). Thank you. A beautiful gift.
Helpful Report
Posted 2 years ago
Good selection but expensive
Helpful Report
Posted 2 years ago
We love kidly
Helpful Report
Posted 2 years ago
I bought a present from Kidly and requested delivery to my daughter’s. Kidly were very prompt but Royal Mail were awful. There was no tracking information and no email to confirm when delivery should be expected. When I investigated via the link from Kidly I found they had tried to deliver but not sent any notification to me (the sender) or left any card with my daughter ( the recipient). Without a ‘missed you’ card it was hard to reschedule. I eventually managed it but it was not easy. Maybe consider a better delivery company for improved customer service. The actual product is great.
Helpful Report
Posted 2 years ago
The Kidly website is always so easy to use and things are always dispatched reasonably quickly. My only reason for four stars is that I find it frustrating that I can’t get premium delivery to Aberdeen as it’s considered “highlands and islands”, however is the third biggest city in Scotland!
Helpful Report
Posted 2 years ago
Good learning toy
Helpful Report
Posted 2 years ago
My Granddaughter loves playing with this inventive way of playing with shapes. Not a full rating as one of the pieces was chipped (but painted over) and one shape was a different colour to the advertisement, but not enough to warrant sending it back. I received a partial refund almost immediately from the company once they were made aware that I appreciated.
Helpful Report
Posted 2 years ago
Good product, good service
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Posted 2 years ago
My boy is happy with his luggage. It seems fine for its purpose, although I worry the scooter extension is a bit fragile. My only complaint is that the luggage had some surface scratches on it upon arrival and the box it was packaged in was severely damaged and ripped open.
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Posted 3 years ago
Nice quality and quick shipping! All the jelly shoes I have ordered are a slightly different colour to the images on the website though which is a bit disappointing.
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Posted 3 years ago
Absolutly love these shoes. Very good quality. Lovely colour. They just come up big so need to order another pair 🙈
Helpful Report
Posted 3 years ago
Great jellies, love the colours and have bought one in each. Only down side is they cut the skin around the ankle bone if worn without socks but no major issue. Prices are reasonable and I purchased when they were in offer at half price. Fast delivery.
Helpful Report
Posted 3 years ago
This is my daughter's 3rd pair of these shoes in her lifetime - she's three. They are comfortable and protect her toes. The soft leather drys quickly when wet but also crinkles which makes the shoes look quite worn after a short use.
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Posted 3 years ago
I found a very interesting range of suitable material for an active three year old which has been highly appreciated .
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Posted 3 years ago
Lovely item but came up super small so needed to return Returns process was easy to use
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Posted 3 years ago
Will like to buy more colours for my son course he is all ways happy to wear it.
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Posted 3 years ago
All good and smoothly
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Posted 3 years ago
Would be 5* but I ordered shoes and the colour that arrived was nothing like the picture or description.
Helpful Report
Posted 3 years ago
MORI is rated 4.9 based on 25,357 reviews