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MORI Reviews

4.9 Rating 25,352 Reviews
97 %
of reviewers recommend MORI
4.9
Based on 25,352 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Very easy to order. No issues
Helpful Report
Posted 1 year ago
Good. Website is easy to use and delivery was quick
Helpful Report
Posted 1 year ago
Not sure why I needed to create account just to make one off purchase, and you have incentive of 10% when your (made to) sign up, which i couldn’t use as the item I wanted to buy was discounted! Pointless, don’t worry I’ll be unsubscribing asap!
Helpful Report
Posted 1 year ago
This was a gift for our grandson - part of Xmas present. Arrived in good time and alerts were useful and timely. We forgot to order the tray for the chair so did that separately. Again, didn't wait long and delivered to our satisfaction. I am sure the gift will be much appreciated!
Helpful Report
Posted 1 year ago
Good product good quality easy to assemble
Helpful Report
Posted 1 year ago
Very speedy and efficient service. I was kept in the loop about delivery at all times.
Helpful Report
Posted 1 year ago
Lovely little dolls etc. But stitching was a bit disappointing on eye mask. Kidley given some money back as not time to send back. Smaller than antisipated but lovely concept.
Helpful Report
Posted 1 year ago
Easy to order and delivery was secure and on time. A little disappointed with the product.
Helpful Report
Posted 1 year ago
Parcel arrived quickly, however because it was packaged in just an envelope the corners of the box were damaged. If the item was for me or for my child I wouldn't be bothered but as it is a gift for someone else I was a bit disappointed. I looked for a telephone number to call you but was unable to find one. Having said that, the actual product is lovely so perhaps just use padded envelopes in the future
Helpful Report
Posted 1 year ago
Yes was good.
Helpful Report
Posted 1 year ago
Excellent service, ordered items and received them swiftly.
Helpful Report
Posted 1 year ago
Very good quality and service and free returns which is great! The colours of the clothing wasn’t as colourful as it showed on the website. Which is disappoiting. So i had to send them back but very good service.
Helpful Report
Posted 1 year ago
Not very satisfied
Helpful Report
Posted 1 year ago
Quick delivery, always nice products.
Helpful Report
Posted 1 year ago
Overall the products were great, just disappointed by the leggings
Helpful Report
Posted 1 year ago
The suit is very big for the age range but means it will get lots of wear but at the lower age it is very roomy and big.
Helpful Report
Posted 1 year ago
Good but could be improved by adding a size filter when looking at clothes/shoes
Helpful Report
Posted 1 year ago
Quick delivery and good price point
Helpful Report
Posted 1 year ago
Ordering. And delivery was ok
Helpful Report
Posted 1 year ago
Thank you, everything is of good quality, but we had to return the hood, we couldn’t put it on - the neck is narrow. Sincerely.
Helpful Report
Posted 1 year ago
MORI is rated 4.9 based on 25,352 reviews