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MORI Reviews

4.9 Rating 25,350 Reviews
97 %
of reviewers recommend MORI
4.9
Based on 25,350 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Love all of the quality of the clothes I recieved, however the canvas trainers where of really poor quality which was a shame as they look great on the website! Also he colours can be a little different in real life than on the website :( Overall I love kidly the wellies are FABULOUS and I will most certainly order again
Helpful Report
Posted 1 year ago
Quick postage. Mixed quality
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Posted 1 year ago
Easy ordering process, good quality, speedy delivery. £4.50 delivery if spending less than £50 4 stars as it is very expensive even in the sale. One off purchase, won't be ordering again
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Posted 1 year ago
Always been very good experience when dealing with Kidly - products and customer service
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Posted 1 year ago
Overall experience very good as always - lovely products, great quality, smooth process with ordering and shipping.
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Posted 1 year ago
Excellent service
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Posted 1 year ago
overall good with a small exception noted in the product review
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Posted 1 year ago
Lovely jumper! Nicely packaged and easy to order and return
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Posted 1 year ago
Happy with KIDLY
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Posted 1 year ago
Very good service
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Posted 1 year ago
Good value items purchased in the sale that look and feel really nice quality
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Posted 1 year ago
My experience with Kidly was great. The site is clear and looks nice. I got a few things on sale so the prices were attractive. Lovely looking kid's things. I wasn't sure about the sizes so I went for a size up after reading some of the reviews. But everything apart from the trainers, was really big. So these clothes are for next year now. Otherwise, everything went smoothly.
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Posted 1 year ago
Everything was fine
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Posted 1 year ago
The quality of the clothes is always good but the sizing is variable. I pay for the free deliveries which makes sending back and re-ordering a bit less annoying but it’s still not ideal.
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Posted 1 year ago
Present for grandson, safely received
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Posted 1 year ago
Good. However although guitar arrived promptly it came with a detached string. Your customer service people very quickly,after seeing my photos of the problem, placed a replacement order so it arrived in time for me to give it to my granddaughter on her birthday .
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Posted 1 year ago
Good price, easy to purchase on line and quick delivery. Christmas present for my grandson.
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Posted 1 year ago
Quick delivery
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Posted 1 year ago
loved free delivery and free returns. kidly brand clothes were all gigantic and had to send them back.
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Posted 1 year ago
Pretty good.
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Posted 1 year ago
MORI is rated 4.9 based on 25,350 reviews