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MORI Reviews

4.9 Rating 25,356 Reviews
97 %
of reviewers recommend MORI
4.9
Based on 25,356 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Quick delivery
Helpful Report
Posted 2 years ago
Great material and fit A little difficult to get off once on and kids are complaining that it’s not as soft as they would like but generally practical and perfect for how we use it
Helpful Report
Posted 2 years ago
Lovely products, happy with delivery and packaging
Helpful Report
Posted 2 years ago
Enjoy shopping and glad I have paid the annual cost for the next day delivery, comes in handy. Did find a product much cheaper elsewhere though and ordered 3 items recently and all 3 were no good, the jelly sandals rubbed and her sunglasses broke.
Helpful Report
Posted 2 years ago
Good experience.
Helpful Report
Posted 2 years ago
The website was slow the day I used it which was frustrating but the discount on the shoes meant I kept trying.
Helpful Report
Posted 2 years ago
Shoes were problematic but customer service, delivery etc was good as it usually is
Helpful Report
Posted 2 years ago
Had to send item back and good that returns were free. Didn’t get the next size up though as I didn’t want to risk another £4 in postage. Really irks me that the one cost postage for the year doesn’t include some places that are clearly not remote parts of the UK!
Helpful Report
Posted 2 years ago
love the brand
Helpful Report
Posted 2 years ago
Very efficient service. Postage costs quite high
Helpful Report
Posted 2 years ago
Lovely clothes
Helpful Report
Posted 2 years ago
the colour is a bit dark and it's not as large as i would ideally like but it does a good functional job and so far dries well.
Helpful Report
Posted 2 years ago
Very good service, quality of products really high standards.
Helpful Report
Posted 2 years ago
lovely! though lighter weight than anticipated
Helpful Report
Posted 2 years ago
These are better than other brand I had but not sure I would buy again. The star is a practical addition and my little one likes it a lot. The colours a bright and the handle helps enjoining them for longer, they don’t break so easily.
Helpful Report
Posted 2 years ago
Always love ordering from here. Slightly expensive for what it is but quick delivery and no problems!
Helpful Report
Posted 2 years ago
Kidly always very quick to deliver.
Helpful Report
Posted 2 years ago
Excellent delivery service, thought the shoes came up a bit small, so had to return and re order half a size bigger and couldn't exchange so lots of postage costs. Very happy with my purchase and excellent quality
Helpful Report
Posted 2 years ago
Prompt delivery, was refunded an incorrect amount for items returned but this was quickly resolved on customer service chat.
Helpful Report
Posted 2 years ago
Great products,
Helpful Report
Posted 2 years ago
MORI is rated 4.9 based on 25,356 reviews