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Babol Ltd Reviews

4.7 Rating 4,617 Reviews
93 %
of reviewers recommend Babol Ltd
Company Reviews Metrics Info
4.7
Based on 4,617 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read Babol Ltd Reviews

About Babol Ltd:

Welcome to Babol, a marketing agency that blends digital and traditional strategies to grow your brand.
Using our eCommerce experience, customer service team and logistics offering to give your brand unique support to transact online.

Visit Website

Phone:

01905 677555

Email:

info@babol.co.uk

Location:

3 Indurent Park Broomhall,
Norton Road,
Worcester
Worcestershire
WR5 2QR

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Ryan D
Verified Buyer
“Great service, great product. Does exactly what I want and looks like it will last, not like cheaper alternatives.”
Helpful Report
Posted 4 years ago
Lesley A
Verified Buyer
“The equipment itself is fantastic and I have been using them for many years. However the customer service I got this time around was appalling. Item ordered on 26th March 2022. No further communication after the initial email confirmation of order. I emailed Babol on 6th April asking what was going on and when I would be receiving my item. I got a reply the same day to say it had been shipped on 5th April and would be out for dispatch on 12th April (why does this take a week??!!). I finally got an email on 12th April to say it had now been shipped but I received no trracking information. Item did not appear so I emailed on 15th April to ask where it was. I got a reply 4 days later on 19th April to say it had been shipped and finally giving me a parcel serial number but when I looked this up on the Royal Mail website there was no information for this tracking number. By this time I was on holiday, and as I use my phone for sat nav, which was the sole purpose for the Brodit phone holder, my teenaged son had to hold up my phone for me for the entire 2 1/2 hour journey. You can imagine how well that went down. I saw on my ring doorbell whilst on holiday that an item had been delivered and when I did finally get home (again having to use my son as phone holder) it was in my safe place. It had been delivered on 15th April. I got a reply from Babol on 19th April to say that it was still awaiting delivery! All in all an absolute shambles. I can't believe it took almost a month to get this item to me, with no tracking information and customer service having no idea where my item was as they said it was with Royal Mail awaiting delivery when it had already been delivered. But the real issue was the length of time from order to receiving the item, with no explanation for the delay from customer services. In this day and age this is unacceptable.”
Helpful Report
Posted 4 years ago
Hao H
Verified Buyer
“fast delivery”
Helpful Report
Posted 4 years ago
Martin R
Verified Buyer
“Good quality and easy to fit. Makes positioning a doddle. Now have one for Mondeo and one for Galaxy.”
Helpful Report
Posted 4 years ago
Brad A
Verified Buyer
“Had no communication at all apart from weeks after I placed the order to say they had taken the money and it would be sent out. Delivery took ages with no explanation”
Helpful Report
Posted 4 years ago
Maurice V
Verified Buyer
“Great product but delivery seemed very slow.”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Excellent service and prompt delivery”
Helpful Report
Posted 4 years ago
Matt S
Verified Buyer
“Always great products with a considered approach. Helpful customer advice too.”
Helpful Report
Posted 4 years ago
Lee D
Verified Buyer
“Great product, perfectly secure fit and I did not have to use the sticky strips. Work great, really impressed. The only slight downside is delivery is a little slow in the current "next day" era we are in...”
Babol Ltd 5 star review on 13th April 2022
Helpful Report
Posted 4 years ago
Robert K
Verified Buyer
“Great service perfect fit”
Helpful Report
Posted 4 years ago
Phillip D
Verified Buyer
“I was recommended The Brodit phone kit by a friend. Website was good and easy to use but thought that I’d check first. I contacted the Brodit Team, via the website. They were quick to respond and gave me great advice. I ordered the products and they were here the next day. Perfect fit for my car. My phone is in a Mophie, and fits perfectly into the cradle. Great quality. I’m glad that I chose Brodit. You get what you pay for.”
Helpful Report
Posted 4 years ago
John R
Verified Buyer
“The clips were as well made as all the others I have purchased in the last ten years have been. Ordering was easy some of the pictures have been upgraded.”
Helpful Report
Posted 4 years ago
Christopher G
Verified Buyer
“Considering my car is now 20 years old, I found the kit excellent and easy to fit with great instructions. My ancient GPS is held securely for the first time ever. I would highly recommend this item.”
Helpful Report
Posted 4 years ago
John U
Verified Buyer
“The item was well priced and delivered quickly. Centre console mount for Honda Jazz to enable mounting of 6inch TomTom satnav. Well made, and it seems to be doing the job - far superior to the vent-fitting holder offered by TomTom. This is not my first purchase of Brodit holders and I would highly recommend them for the more unusual fitting problems.”
Helpful Report
Posted 4 years ago
Tony H
Verified Buyer
“Great kit well impressed, thank you for the prompt service 5*”
Helpful Report
Posted 4 years ago
CHRIS C
Verified Buyer
“Very secure and stable clips”
Helpful Report
Posted 4 years ago
Mark P
Verified Buyer
“Great product with a perfect fit and clear instructions. The holder fits my iPhone 12 perfectly with a real feel of quality. Delivery in line with the expectations they set. Good value for a stable car fixing - much better than those adjustable air vent mounts.”
Helpful Report
Posted 4 years ago
Michael S
Verified Buyer
“Best phone holder maker I've come across!”
Helpful Report
Posted 4 years ago
Louise B
Verified Buyer
“Absolutely love my brodit phone mount/holder! Looks amazing and is sturdy! Does not move like the other cheap phone mounts I’ve purchased from other places! Brodit is definitely more pricy but totally 100% worth it!”
Babol Ltd 5 star review on 5th April 2022 Babol Ltd 5 star review on 5th April 2022
Helpful Report
Posted 4 years ago
Stephen H
Verified Buyer
“they fit easy everytime which shows Brodit have great RND. Thanks”
Helpful Report
Posted 4 years ago
Babol Ltd is rated 4.7 based on 4,617 reviews
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