Babol Ltd Reviews

Name: Babol Ltd
Address: 3 Indurent Park Broomhall, Norton Road, Worcester, Worcestershire
Rating: 4.72

4.7 Rating 4,328 Reviews

93 %

of reviewers recommend Babol Ltd

Company Reviews

Metrics

Info

4.7

Based on 4,328 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Babol Ltd:

Welcome to Babol, a marketing agency that blends digital and traditional strategies to grow your brand.
Using our eCommerce experience, customer service team and logistics offering to give your brand unique support to transact online.

Visit Website

Phone:

01905 677555

Email:

info@babol.co.uk

Location:

3 Indurent Park Broomhall,
Norton Road,
Worcester
Worcestershire
WR5 2QR

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Babol Ltd 5 star review on 14th September 2025

271

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Not very happy with the brodit dashboard clip it does not stay in place and can fall off very easily.”

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Posted 5 years ago

“I have not received my order”

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Posted 5 years ago

Apologies for the delay with you receiving your order, we usually find Royal Mail extremely reliable and I am sorry this took a week to get to you after being despatched. I do hope you are satisfied with the products received. Kind Regards, Customer Services

Posted 5 years ago

“As of today I have not received my glasses”

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Posted 5 years ago

“I'm getting a bit annoyed with having to call up and chase my delivery dates and times from websites, this is unacceptable as logistics are now so advanced that i can order an item and be told what day and estimated time of delivery to the hour via emai/text. Babol fell very short on this, there should be no reason a customer has to call up and chase for this information.”

Helpful Report

Posted 5 years ago

Hi Kam, I am sorry you feel let down with the delivery communication received regarding your order and will consider your comments on further updates to our platform. Kind Regards, Customer Services.

Posted 5 years ago

“I got an email to say that my parcel had been delivered on Monday 2nd December. When i got home i asked my partner where it was and she said it hadn't arrived. I tried tracking it but all i got was parcel delivered at 1.30pm. Fortunately a kind local resident had it 'dropped-off' at therir house when they were out . The parcel address was theirs but with my name at the top. They managed to track me and my house by the local register.If they hadn't been as honest and diligent,i would't have recieved it. Don't know how or why it got their address mixed up with mine.You need to review you dispatch/ prosessing,so this doesn't happen to anyone else”

Helpful Report

Posted 5 years ago

“I’ve been a regular buyer of brodit phone holders and mounts for the past 6yrs. Having bought a new car (Jaguar XE) I required a new mount. Selected the appropriate mount and once delivered fitted to car. Basically as my car is a manual the mount gets in the way when selecting reverse, even worse when the phone is in the holder, and so I have removed it. It should be stated that the mount is only suitable for automatic transmission cars. Disappointed to have to go and find another mount for my phone as I just know it won’t be the quality of a brodit but I am left with no choice.”

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Posted 6 years ago

“The bracket is great, but the power supply does not fit properly. The power lead keeps falling out the back of the bracket as you drive along causing the TomTom to switch it’s self off!”

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Posted 6 years ago

Hi Colin, Sorry you are having trouble, please get in contact with our customer services on 01905 677555 or info@babol.co.uk and we will be able to resolve this for you. Kind Regards, Rachel

Posted 6 years ago

“Not a very good fit and wrong instructions sent. You sent instructions for mk9 civic instead of mk10.”

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Posted 6 years ago

“My wife and myself have been using these phone cradles for years, across a wide range of vehicles and mobile phones and never had any issues with ordering, delivery, ease of installation or quality. I'd gladly recommend them to anyone requiring a mobile phone cradle”

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Posted 6 years ago

2 stars :-(

Posted 6 years ago

“Appears to does what it says on the tin: offers half a product, delivers half a product, gives no apparent means of finding the other half. Searched for, and bought an iPhone bracket for the car. Gives you the means to filter for phone make/model, car make/model ... then gives you just a useless bit of plastic that mounts onto the car ...great ... but no apparent means of mounting the phone to the plastic ... not so great! Have emailed to enquire "what next" but not conscious of receiving any further suggestions.”

Helpful Report

Posted 6 years ago

Hi, sorry you are having trouble. Brodit requires 2 separate items, a vehicle specific mount called a ProClip, then a device specific holder. The holder then screws to the ProClip for a secure, perfect fit solution. Please contact our sales team Mon-Fri 0900 - 1730 on 01905 677555 and we can assist. Kind Regards, Simon

Posted 6 years ago

“I did not realise when I ordered that I need an additional piece in order to be able to attach my GSM (Samsung Galaxy J5) to the proclip. Can you help me to find what I need?”

Helpful Report

Posted 6 years ago

Hi Johan, Sorry you did not realise the Brodit solution consists of 2 parts and you will require a holder for your device. Please see the following link to choose your holder: https://www.brodit.co.uk/brodit/holders/Samsung.htm If you have a protective case on your phone you would require one of the adjustable holders designed to fit a handset with a case: https://www.brodit.co.uk/live/productquicklinks/productquicklinks1.asp Hope this helps and if you have any queries please come back to us by email to info@babol.co.uk Many Thanks, Customer Services 01905 677555

Posted 6 years ago

“Slightly too small for phone”

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Posted 7 years ago

“Are addresses manually printed for shipment? Dublin is not in the UK - attention to detail, please.”

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Posted 7 years ago

Hi, Apologies for this and your comments have highlighted an error with a new despatch system that was recently introduced. This error will be resolved and thank you for making us aware. Kind Regards, Customer Services

Posted 7 years ago

“No instructions with item and no garanty”

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Posted 7 years ago

“The pro kit did not fit my 1997 Volvo V40, infact in trying to fit it I broke”

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Posted 7 years ago

“Ordered item on 22nd March , 24 hour delivery selected. On 26th Marchth the item still hadn’t arrived. I had to call to chase it up. It was on back order. Nobody even had the curtesy to call me and advise me of the delays”

Helpful Report

Posted 7 years ago

Sorry your order did not as arrive as expected. A 24 hour delivery is standard, its not anything that you can select. One of the items ordered was showing out of stock on the website at the time of ordering and I am sorry if you did not see this. Upon your call we were able to move allocation of stock around to be able to then fulfil your order.

Posted 7 years ago

“I have purchased my last 3 mobile phone holder /chargers from this company. This one however, for the pixel 2 xl is servery poor. Firstly, is it slightly too tight, and you have to apply what feels like too much pressure to get the phone in. Then once I wrestled my phone in it was on 40% and told me it would take 5 hours to fully charge. Now I don't expect the charging performance of my oem mains charger, but that's got to be around 10 hours for a full charge. At least they have ventured away from their 4 pin molex connector and favoured a standard USB connection. I will have to get a 3 amp charger and wire in to replace the 2.1 amp provided. Hopefully I'll then have an ill fitting phone holder that charges at a reasonable rate. This was some time being released after the phone was launched yet it still feels like it was rushed into production or the testers were blind.”

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Posted 7 years ago

“Over a week later I still have not received my bracket. They are great bits of kit but delivery is slow.”

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Posted 7 years ago

Hi, I am sorry your order did not arrive as quickly as expected. Where a product is listed as a special order item, please allow 7-10 working days as stated next to the product and I am sorry if you did not realise this at time of ordering.

Posted 7 years ago

“I specified my car BMW (f31), I specified my iphone (SE), I selected the driver side proclip. All received OK. Problem: a standard apple charger cable (1m) will not reach from interface (in arm rest) to holder location. All longer cables have a charging head too big to fit in holder aperture. Now purchased and returned 4 cables. Very frustrating. Please either sell a suitable cable; change the aperture size; don't offer this option on this car.”

Babol Ltd 2 star review on 18th December 2017

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Posted 7 years ago

“Goods did not arrive as expected. In stock with ‘sent by Royal Mail Next Day’ as delivery option. No response to 2 emails trying to find out what was happening. Arrived 16/10/2017 after being ordered on 3/10/2017.”

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Posted 8 years ago

Babol Ltd is rated 4.7 based on 4,328 reviews