Baa Baby Reviews

Name: Baa Baby
Rating: 4.87

4.9 Rating 1,205 Reviews

97 %

of reviewers recommend Baa Baby

4.9

Based on 1,205 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Baa Baby:

Baa Baby is the home of beautiful natural sheepskin and wool products for babies and toddlers.
Find us at www.baababy.co.uk

Visit Website

Phone:

01522404049

Email:

Baa@BaaBaby.co.uk

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Baa Baby 5 star review on 11th June 2025

171

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Excellent and understanding approach to customer care. With a prompt and uncomplicated response. Beautiful products that will be treasured.”

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Posted 5 years ago

“Swift delivery and excellent product. I have bought both a pram sheepskin and sheepskin rug and both are excellent quality. My baby sleeps really well on the rug”

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Posted 5 years ago

“Great seller - responsive via email and dispatched very quickly.”

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Posted 5 years ago

“Customer service is outstanding”

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Posted 5 years ago

“A loyal customer of baa baby and always will be. Their items are insanely beautiful and always to such a high standard .”

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Posted 5 years ago

“Excellent service. Beautiful baby booties.”

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Posted 5 years ago

“Extemely disappointing. I asked before I bought how well the cord was attached and was told it was threaded through and then knotted before sewing to avoid it becoming detached. My granddaughter has had the mittens for 1 week and one is already off. On inspection it is not knotted and neither is the other pair I purchased for my other granddaughter. I have re attached the mitten to the cord and done what was claimed to be in the first place but after asking the question in the first place I am not at all impressed”

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Posted 5 years ago

We are very sorry to hear you are disappointed with your purchase and also disappointed that we have not had the opportunity to rectify the matter. We can see that you received close up photographs of the mitten attachments prior to purchase and the following response to your query on how secure the cords are ‘ The strings are both fed through the seam of the mitten and then knotted on the inside. The manufacturers have just changed to this method having used stitching before which has come undone. We haven’t had any returns or complaints regarding them coming removed but of course we wouldn’t necessarily know if parents have been tacking them back on and adding extra security to the stitching’ We seek to constantly provide an excellent , transparent service and liaise closely with manufacturers over any quality issues. We will of course pass on your concerns to the manufacturers and please do return the mittens to ourselves for a full refund. Customer satisfaction is our main priority.

Posted 5 years ago

“Easy ordering and fast delivery.”

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Posted 5 years ago

“Straight forward ordering and product arrived as expected and well packaged.”

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Posted 5 years ago

“Looks good feels good carnt wait to use it”

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Posted 5 years ago

“Excellent service and wonderfully soft hot water bottle Thanku”

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Posted 5 years ago

“Very prompt despatch of order, well packed. Seem to stock a limited choice of items but all appear to be of high quality.”

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Posted 5 years ago

“quick delivery and good communication”

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Posted 5 years ago

“very good customer service after problem with a non delivery by Royal Mail, who had lost the item, and sent it next day delivery with no extra charge. well done”

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Posted 5 years ago

“My baby granddaughter’s Mum really loved the mitts for her baby. Grey colour lovely, fur very soft.”

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Posted 5 years ago

“Great quality product. Great service. Quick delivery”

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Posted 5 years ago

“Bought as a gift but looked as described so I’m sure the recipient will be pleased”

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Posted 5 years ago

“The sheepskin baby mittens were lovely. So soft, and cosy looking. An ideal gift.”

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Posted 5 years ago

“I was diapointed with the quality of the fleece, not luxuries, and will not give it as a gift to my daughter, will keep it for the carry cot I have. It's Christmas and I don't have the energy to return it. I realise there is always a risk ordering on line without actually seing it, feeling it.... etc”

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Posted 5 years ago

“Absolutely beautiful little bear, so soft and squishy:)”

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Posted 5 years ago

Baa Baby is rated 4.9 based on 1,205 reviews