Login
Start Free Trial Are you a business? Click Here

Baa Baby Reviews

4.9 Rating 1,200 Reviews
97 %
of reviewers recommend Baa Baby
4.9
Based on 1,200 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Baa Baby Reviews

About Baa Baby:

Baa Baby is the home of beautiful natural sheepskin and wool products for babies and toddlers.
Find us at www.baababy.co.uk

Visit Website

Phone:

01522404049

Email:

Baa@BaaBaby.co.uk

Write Your review

Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
The fleece is excellent as was the service. Very quick delivery. Thank you.
Helpful Report
Posted 3 years ago
Thank you for letting us know that you're happy with your product - we appreciate every review!
Posted 3 years ago
Speedy delivery and nice packaging. Lovely soft wool pram liner fits my mountain buggy urban terrain
Helpful Report
Posted 3 years ago
Hi Andrea - thank you for your lovely review and for letting us know that it was the perfect fit for your pram - this really helps us out! Have a lovely day!
Posted 3 years ago
Product is really good when arrived and felt very good quality .only when I had to wash it because of baby’s milk fell on it I noticed it changed in texture (not soft anymore) and it shrank. I washed it by hand with lanoline detergent so no harsh wash . That’s the only thing that disappoints
Helpful Report
Posted 3 years ago
Thank you for taking the time to post a review and we are so sorry you have had a problem when washing the sheepskin. Shrinkage and a change in texture are due to too much heat in either the washing or drying process. You may be able to alleviate this a little by 'working' the sheepskin leather back and forth over a sharp edge such as a table or worktop. This will start to loosen and flex the leather a little and in turn also the fleece. A good brushing will also loosen the fleece for some improvement in the texture. I hope this helps with bringing some of the original texture and softness back for you.
Posted 3 years ago
Quick delivery excellent product, much loved already.
Helpful Report
Posted 3 years ago
Hi Fran - thank you for your review! We're so glad everything went well with your order.
Posted 3 years ago
Great communication, quality products at competitive prices. Quick postage. No complaints whatsoever! Thank you x
Helpful Report
Posted 3 years ago
Hi Charlotte - thank you for leaving us such a positive review. We are so happy to hear this!
Posted 3 years ago
The new Mum and Dad loved it
Helpful Report
Posted 3 years ago
Thank you for using Baa Baby for gifting - we really appreciate your review and custom.
Posted 3 years ago
We brought the Keizer natura footmuff after advice from the company that it would fit our specific pushchair - the Joolz Hub+ Unfortunately, the footmuff was too big so we had to return it. We were disappointed that we had to cover the £12 cost of the return ourselves despite being advised that it would fit.
Helpful Report
Posted 3 years ago
We are really sorry you are unhappy with your recent purchase. Our advice to customers on fitting is based on our own purchase of prams and customer photos and reviews. We have a number of customers who are very happy with the fit of the Kaiser Natura in the Joolz Hub and Kaiser themselves recommend this as a good fit in their literature to us. Sometimes it is personal preference in terms of whether you feel the footmuff is too large or small for the frame but we do try to be as helpful as we can and provide images where we have them. I am sorry that your return cost so much - we wouldn't expect this to be so high at all and couriers typically charge around £3-6 depending on the size of the parcel. We are in the process of having our new returns portal up and running so customers will no longer face high return costs, as this does sound very expensive. I will forward on a gift card to you for £10 as a gesture of goodwill towards this 🙂
Posted 3 years ago
Really great lamb skin that our baby loves to snuggle down in. We take it with us on all our travels/visits so that wherever she is sleeping feels like home. A great aid to help overcome the trials of parenting.
Helpful Report
Posted 3 years ago
Hi James - thank you so much for letting us know that your baby is sleeping better on your new lambskin! We are really happy to hear this.
Posted 3 years ago
Always first class products and service from Baa Baby. I wouldn't hesitate to recommend.
Helpful Report
Posted 3 years ago
Thank you so much for taking the time to write us a review - it really helps our small business. Have a lovely day!
Posted 3 years ago
I absolutely loved this bear that I purchased for my great granddaughter that is due in ten day. I can understand why so many people recommend this bear as it is plush, soft and cuddly and I definitely recommend that you buy one as the recipient will keep it for years to come and the delivery and customer service was so good.
Helpful Report
Posted 3 years ago
Hello Jean - thank you so much for leaving such a kind and detailed review. We hope everything went smoothly with the arrival of your great granddaughter and that she loves her FLATOUT bear.
Posted 3 years ago
Really great product for looking after my sheepskin pramliner and pram hand warmer. Quick delivery
Helpful Report
Posted 3 years ago
Hi Rebecca - thank you so much for your purchase and review! We're so glad your liner and hand warmers are a great fit.
Posted 3 years ago
Bought several Flatout bears for newborn gifts. Beautiful bears, super soft and ideal as a welcome to the world present. Will be buying more. Maybe a few more colours would be nice.
Helpful Report
Posted 3 years ago
We absolutely love FLATOUT Bears for gifting too! Thank you for your feedback - it really helps us out.
Posted 3 years ago
Beautiful super soft sheepskin, the most luxurious pram liner and my baby sleeps soundly now whilst out on walks
Helpful Report
Posted 3 years ago
We couldn't be happier that your little one is more settled in their pram now - thank you for taking the time to leave us a review!
Posted 3 years ago
My new granddaughter and her Mum and Dad are so happy with the beautifully soft sheepskin pram liner I gave her. It fits snugly into her Moses basket and she just seems so content and warm when it’s time for sleep. I’m so glad I decided to give them this as a new baby present ..the quality is superb and your service is excellent. Thankyou.
Helpful Report
Posted 3 years ago
Hello Vicky - thank you so much for this lovely review! We are so happy that your granddaughter and her parents are loving her new liner. Have a great day :)
Posted 3 years ago
Bought bowron fleece for newborn, love this product not only is it sanitised but as a skin it breathes in summer and as its wool, its warm in winter. The natural lanolin is great for baby skin too and arrived promptly
Helpful Report
Posted 3 years ago
Hello Niamh - thank you for taking the time to leave us a lovely review! We are so glad you're enjoying the benefits of your sheepskin for baby.
Posted 3 years ago
Everything I purchased I so wish they had in Adult size. The little mitts with the strings were wonderful and easily stayed on my 15 mth grandsons hands. I am now looking for the same for me😃
Helpful Report
Posted 3 years ago
Hi Sandra - thank you for taking the time to leave us a review - it really helps us out! We hope you find your perfect mittens and we're so glad your grandson has found his.
Posted 3 years ago
I have used BAA Baby a number of times and their customer service is spot on each time. From the moment you place your order you are kept up to date on that order by Baa Baby and the delivery timescale is so speedy. Will definitely be ordering from here again. Thanks guys.
Helpful Report
Posted 3 years ago
Thank you so much for such a lovely review - we can't wait to help you out again in the future and we're thrilled everything arrived safely and on time!
Posted 3 years ago
Great service and product !!
Helpful Report
Posted 3 years ago
Hi Simon - thanks for letting us know you had a good experience with Baa Baby, your feedback makes such a difference to us! Have a lovely weekend.
Posted 3 years ago
Great service and great quality
Helpful Report
Posted 3 years ago
Hello Bernadette - thank you for leaving us such a positive review. We're delighted you had a great experience with Baa Baby!
Posted 3 years ago
Excellent quality products . Have brought for new grandchildren and items were delivered quickly .
Helpful Report
Posted 3 years ago
Hi Helen - we are so happy your grandchildren got their gifts on time! Thanks for letting us know that the quality of our products met your expectations.
Posted 3 years ago
Baa Baby is rated 4.9 based on 1,200 reviews