bOnline Reviews

Name: bOnline
Address: Terminal House, 52 Grosvenor Gardens, London, City of Westminster
Rating: 4.57

4.6 Rating 734 Reviews

90 %

of reviewers recommend bOnline

Company Reviews

Metrics

4.6

Based on 734 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service, Own Driver
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great Customer Service”

Helpful Report

Posted 11 hours ago

“Byrons help today was outstanding,I am and was absolutly clueless and in a real meltdown,I thought I had broken the whole system!!To be fair we may have!!Byron calmed me down,said he would sort us out,and then with the utmost patience and good humour,calmly talked us through what to do and waited patiently while us numpties did it,and reported back what the next screen or button was to push or do!Anyway if I could leave 10 stars I would!!Our number getz ported on 4th aug,if today is and the day I signed up with Ms Stirling,which was just as reassuring,I hope to have a long customer relationship for many years with bOnline,fingers crossed that BT can get the porting day and times right from this end !!Thanks again Byron you was our guardian angel today,during a stressful few days,its much appreciated xx”

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Posted 13 hours ago

“Appreciate Kamvelihle Dean Masiza's candor in conversation, competent and helpful service.”

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Posted 14 hours ago

“Thanks Lejuan, sorted my new contract out without any fuss!”

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Posted 20 hours ago

“A very competent and professional conversation from this lady”

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Posted 20 hours ago

“Very happy, thank you”

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Posted 1 day ago

“Good Service”

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Posted 1 day ago

“Byron help me setup my phone.”

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Posted 1 day ago

“Excellent advice from a welcoming advisor who listened and gave me what i needed.”

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Posted 1 day ago

“Melissa was a fantastic help setting up my call system, the service was fast and very helpful!”

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Posted 1 day ago

“first class service very professional company”

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Posted 1 day ago

“Great help and service”

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Posted 2 days ago

“bOnline provided me with a solution that I needed as a start up, which I didn't think was available to me. The support is excellent and they follow up with genuine interest in their client's business.”

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Posted 2 days ago

“Great service”

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Posted 3 days ago

“Good Service”

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Posted 3 days ago

“The Customer representative was very apt and helpful. Excellent customer service.”

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Posted 3 days ago

“Moe was very friendly and helpfuk”

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Posted 3 days ago

“The call I had today from Keagan was spot on he answered all my questions except when I can get an engineer out in a no nonsense & articulate way Keagan has helped me get set up with a temporary fix until I can get an engineer out for fiber which enables me to crack on with my business. Most companies have botts this ones got humans willing to go that extra mile. 👍”

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Posted 3 days ago

“brilliant adviser”

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Posted 3 days ago

“Very happy”

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Posted 3 days ago

bOnline is rated 4.6 based on 734 reviews