bOnline Reviews

Name: bOnline
Address: Terminal House, 52 Grosvenor Gardens, London, City of Westminster
Rating: 4.44

4.4 Rating 547 Reviews

86 %

of reviewers recommend bOnline

Company Reviews

Metrics

4.4

Based on 547 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“loved it - great service from both Melissa and Ryan Ryan was tenacious and Melissa was just lovely”

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Posted 5 hours ago

“Shameez was really helpful, polite and efficient. Thank you”

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Posted 8 hours ago

“Good Service Received”

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Posted 9 hours ago

“mo was very thorough and patient”

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Posted 11 hours ago

“Really happy with the service, very professional and understanding.”

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Posted 12 hours ago

“Very patient and professional manner.Dealt with my issue with courtesy and customer care”

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Posted 19 hours ago

“Lovely and very helpful team Thank u Melissa & Ruona.”

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Posted 1 day ago

“Moe has helped me very quickly and efficiently. He is professional and knows what he was doing. I am very happy.”

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Posted 1 day ago

“Spoke to Ruona and Melissa and was very happy with the assistance”

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Posted 1 day ago

“Called up and got through to Mo, as I needed another phone adding to our system. He was very helpful polite and extremely knowledgeable. He sorted my request out quickly and efficiently. Thank you Mo!”

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Posted 1 day ago

“Shameez was patient, and very knowledgeable about the services. Thanks”

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Posted 1 day ago

“Good service today”

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Posted 1 day ago

“Very nice service”

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Posted 1 day ago

“The staff at Bonline have been very helpful and were very easy to talk to. It is so nice to be able to talk to real people who can explain all the steps involved. I cannot thank Melissa and Ryan enough for all their time and support in getting the right services for us and have made the onboarding process really simple. I was nervous about porting our current telephone number but there have been there every step of the way. I cannot recommend them enough. Thank you.”

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Posted 2 days ago

“I really like the service that bOnline provide. It's not always perfect and can sometimes take a few attempts to get the answer to my question, but they're still far easier to talk to than any of the other providers that I've been with. They're also much more eager to resolve issues and make me happy.”

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Posted 2 days ago

“Chelsea did a great of of getting me up to speed with the portal and apps as well as testing the configuration. Great stuff!”

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Posted 2 days ago

“I had an amazing experience with Naseegha, her help was top-notch, super understanding, and incredibly supportive. She was so patient, taking the time to really get my questions and address them professionally. Couldn’t ask for better service”

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Posted 2 days ago

“Good service”

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Posted 2 days ago

“Troublesome upgrade to v3 on our part, Mo managed to remote in to the PC at the remote site, with a computer illiterate end user to fully upgrade us to V3. Superb member of staff with a lovely 1st line support ethos and telephone manner”

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Posted 2 days ago

“Chelsea has been very helpful, when I first signed up with bOnline and subsequently in fine-tuning my online settings once my number was live – much appreciated. I am very satisfied with the bOnline service – good quality sound, everything works and the staff are on the ball and helpful – thank you! 🙂”

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Posted 3 days ago

bOnline is rated 4.4 based on 547 reviews