bOnline Reviews

Name: bOnline
Address: Terminal House, 52 Grosvenor Gardens, London, City of Westminster
Rating: 4.64

4.6 Rating 907 Reviews

92 %

of reviewers recommend bOnline

Company Reviews

Metrics

4.6

Based on 907 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent”

Helpful Report

Posted 2 days ago

“great service and good communication skill and understanding”

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Posted 3 days ago

“melissa very good lady she really help me”

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Posted 3 days ago

“Thank you Nabiela Phillips for a great renewal.”

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Posted 3 days ago

“Top customer service. Was helped by Melissa and Kamvelihle. A very straight forward and well communicated service, called me at a time when suited me and explained clearly the T's&C's. Would recommend.”

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Posted 3 days ago

“Nabila was very helpful and provided a very satisfactory service addressing all of my queries and provided a good solution.”

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Posted 4 days ago

“On speaking to Melissa in the Verifications department, she was very helpful and prompt with processing my request.”

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Posted 4 days ago

“BOnline are a Great Company, Shameez & Melissa were Both Really Helpful Many Thanks”

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Posted 5 days ago

“Hi I spoke to shameez today she was very helpful and very patient with me. I greatly appreciated her help. She talked me through everything and put my mind at rest.”

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Posted 1 week ago

“Melissa has outstanding customer service skills and came across very confident providing support on use of the back office. She has a great understanding of your products/services so I really feel I've made the right decision choosing b/online for my business needs. Every operator I spoke to from b/online today has provided exceptional customer service, very, very pleased.”

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Posted 1 week ago

“Chelsea was very kind and patient with me. Had so much trouble off other providers , it was a relief to deal with B Online and Chelsea made everything easy . Thank you”

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Posted 1 week ago

“Patient & professional service”

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Posted 1 week ago

“I had a query about my charges. They were quickly resolved to my complete satisfaction by the bOnline representative Nabiela Phillips”

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Posted 1 week ago

“Thorough, detailed and patient. Thank you.”

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Posted 1 week ago

“Excellent service as always”

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Posted 1 week ago

“She was very patient”

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Posted 1 week ago

“Melissa and Eesa have both been lovely and helpful”

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Posted 1 week ago

“Very helpful and very pleasant.”

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Posted 1 week ago

“Mellisa was really really helpful. She helped me setup signing the contract all the up to setup greeting message and voicemail message. She talked me through every single features available on app and website to the get the best out. It was a pleasure speaking to her”

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Posted 1 week ago

“Very helpful Excellent service !! Thanks Shameez Williams and Chelsea Daniels 🤝🙏👍👌”

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Posted 1 week ago

bOnline is rated 4.6 based on 907 reviews