Aztec Diamond Reviews

Name: Aztec Diamond
Address: Unit 39, Number One Industrial Estate, Consett, Unit 39, Number One Industrial Estate, Consett, County Durham
Rating: 4.69

4.7 Rating 4,108 Reviews

93 %

of reviewers recommend Aztec Diamond

4.7

Based on 4,108 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Aztec Diamond 5 star review on 7th February 2022

Laura Benson

Aztec Diamond 5 star review on 16th September 2021

Tia Wiser

Hailey Bertrand-Sluman

Aztec Diamond 5 star review on 10th September 2021

Anonymous

Anonymous // 01/01/2019

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“Unfortunately the children's sizes aren't accurately my 9 year old daughter is in UK 4 breeches and she isn't over weight”

Helpful Report

Posted 6 years ago

“Gorgeous quality leggings that are super comfy and perfect for riding in the summer when you want something a bit lighter! Would definitely recommend!”

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Posted 6 years ago

“Amazing love it !!!”

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Posted 6 years ago

“I love my grey leggings,they are the most comfortable leggings I have ever tried and the phone pocket is very useful.The delivery was also very quick.”

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Posted 6 years ago

“great quality”

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Posted 6 years ago

“Had a really rude email from staff at Aztec diamond equestrian. Was always told they are quality and helpful, however with a pair that were seethrough (bought 2 pairs, and one was fine the other even though the same size didn’t fit and were see through). If I’d been spoken to well and without someone pretty much making me out to be stupid I’d have happily come back however now I will not be shopping or reccomending to anyone as the issue was dealt with so badly.”

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Posted 6 years ago

Hi Katrina, thank you for taking the time to leave feedback. We have just looked over the email thread with yourself and our customer services manager, Meghan. We did agree that from what you had described, the leggings sounded faulty, and we would be willing to replace the leggings and refund you the postage cost, if you could return the leggings so we could assess the fabric - this is in no way to question what you had informed us, just so we could see the quality of the fabric so we could feedback to our manufactures to help prevent the same issue arising. We would never be rude or condescending to any of our customers, so we apologise that you feel like this. If you would like to reply to our email regarding us replacing the leggings please don't hesitate to do so. Thank you again for your feedback and we hope to get this issue resolved. ADE x

Posted 6 years ago

“Amazing service and amazing items very happy customer!!!”

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Posted 6 years ago

“Excellent customer service - good delivery and quick service”

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Posted 6 years ago

“Fantastic quality clothing and great fit !”

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Posted 6 years ago

“The quality of everything is so so amazing.”

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Posted 6 years ago

“Good quality and design”

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Posted 6 years ago

“Fantastic products with great delivery service”

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Posted 6 years ago

“Great quality and a lovely fit!”

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Posted 6 years ago

“Love the leggings and bass layers so breathable I wear them for riding and gym”

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Posted 6 years ago

“Brilliant quality, gorgeous clothing! One of my favourite equine brands!”

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Posted 6 years ago

“My teenager is obsessed with Aztec DIAMOND clothing x at least that’s Christmas and birthday sorted for years to come. Top quality clothing”

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Posted 6 years ago

“Fast shipping. Love the riding leggings!”

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Posted 6 years ago

“Love all of the clothes but I think the base layers especially should be a bit looser so everyone can wear them”

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Posted 6 years ago

“Love the products, but I wish there were more kids options. The XS adults is way too big and the 10 kids is too small. Please expand to offer 12-14 kids!!”

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Posted 6 years ago

“Amazing, everything is such great quality and worth your money.”

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Posted 6 years ago

Aztec Diamond is rated 4.7 based on 4,108 reviews