AWBS Ltd Reviews

Name: AWBS Ltd
Address: AWBS Ltd (Head Office)Oxford Garden Centre, South Hinksey,, Oxford
Rating: 4.77

4.8 Rating 2,175 Reviews

94 %

of reviewers recommend AWBS Ltd

4.8

Based on 2,175 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About AWBS Ltd :

AWBS Ltd are builders’ merchants and landscaping materials supplier serving the general public, professional builders and landscaping companies in Oxfordshire, Wiltshire and Berkshire. Open 7 days a week, we offer an extensive range of building and landscaping materials, for all sizes of construction and garden remodelling projects, available to buy at our branch or online with free fast delivery within 25 miles of Oxford. From turf, fencing, paving, decking, decorative gravels and chippings to bricks, construction aggregates, building blocks and tools, we stock a huge range of branded and own brand building and landscaping products at great low prices. Visit or contact your local AWBS branch in Oxford, Yarnton and Swindon for advice and all of your building, fencing and landscaping material needs.

Visit Website

Phone:

01865 326500

Email:

office@awbsltd.com

Location:

AWBS Ltd (Head Office)Oxford Garden Centre, South Hinksey,
Oxford
OX1 5AR

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really swift and friendly deliveries. The turf is excellent, far superior to the local DIY range! Highly recommend AWBS.”

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Posted 4 years ago

Hi Allison, we’re really pleased you were happy with our service and appreciate you taking the time to leave us such a nice review. Hope to see you again. Thanks, AWBS.

Posted 4 years ago

“Good quality product and excellent service.”

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Posted 4 years ago

Hi Stacey, thanks so much. It’s great to hear your feedback and we’re pleased you were happy with our service. We look forward to seeing you again in the future. Thanks, AWBS.

Posted 4 years ago

“Good service”

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Posted 4 years ago

Thank you Barry. AWBS.

Posted 4 years ago

“Ordered 30mm Cotswold chippings 25/7, promised the Friday after (30/7) but it didn’t arrive. After I called AWBS they said things didn’t always go to plan but would be delivered the following Friday (6/8) and they would call when on their way; the delivery still didn’t happen, no call to apologise etc so I don’t know when it will arrive now. They’ve had my money for 2 weeks now and no chippings delivered. I was given the name of the company by a neighbour who had good service but I can’t say the same.”

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Posted 4 years ago

“The driver was very polite and helpful and the materials are what we ordered.”

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Posted 4 years ago

Hi, thank you so much for your kind review. We’re pleased you were satisfied with our service and look forward to helping you out again. Thanks, AWBS.

Posted 4 years ago

“Great product (local shingle) and excellent service received. Used twice now and received fast delivery by a very helpful delivery driver. Would recommend.”

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Posted 4 years ago

Hi Shelley, thanks so much for your positive review, we really appreciate it and look forward to seeing you again. Thanks, AWBS.

Posted 4 years ago

“Best purchase”

AWBS Ltd 5 star review on 7th August 2021

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Posted 4 years ago

Thanks very much, looks great! AWBS.

Posted 4 years ago

“I ordered a fence trellis from Yarnton yesterday and it was delivered approx 1 and half hour later. I live the opposite end of Oxford from the yard and with all the road diversions in and around Oxford the time it took to deliver was amazing. The driver was very cheerful and helpful. The delivery was quicker than Amazon !!!! Very pleased with the service”

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Posted 5 years ago

Hi Anne, thanks so much for taking the time to leave us such a kind review. We appreciate your feedback and we’re really pleased that you were satisfied with our service. We look forward to seeing you again. Thanks, AWBS.

Posted 4 years ago

“Happy with the product and the delivery all spot on as usual for AWBS. The delivery driver was brilliant. I do have concerns over the payment though as there was a data breach and my Card details could know be in the hands of fraudsters.”

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Posted 5 years ago

“Product was good, shame our card was compromised by your site. Have had to deal with fraudulent payments and stop cards therefore without cards for a week, very inconvenient”

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Posted 5 years ago

Hi Shaun, First, we would like to say how sorry we are that you have been affected by the recent data breach on the AWBS website and apologise for the distress and inconvenience this will have undoubtably caused you. Please be assured that we take customer and online security very seriously. As soon as we identified the data breach we contacted customers immediately, the police and Information Commissioners Office (ICO) were informed and a thorough investigation was carried out by our website security team. Since the start of the Covid-19 pandemic online fraud has risen by 65% and it is a serious problem for every online retailer but in no way does this excuse the issue that has affected you on this occasion. Once again, we would like to extend our sincerest apologies for any distress and inconvenience caused and hope you will consider using AWBS again in the future. If you have any questions or concerns, our data protection officer Wyatt Tait can be contacted directly via email wyatt@awbsltd.com or by telephone 07825 048139. Thanks, AWBS

Posted 5 years ago

“Excellent service, delivery Driver, Andy was very helpful. Good old fashion service.”

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Posted 5 years ago

Hi Steve, thanks so much for your positive review, we really appreciate it and look forward to seeing you again. Thanks, AWBS.

Posted 4 years ago

“Ordered moulded Oxfordshire coping stones. They arrived on time and in great condition. Delivery, service and product all excellent.”

AWBS Ltd 5 star review on 25th July 2021

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Posted 5 years ago

Thanks a lot! Hope to see you again. AWBS.

Posted 4 years ago

“This is the second time I have used their delivery service. The response was exactly the same as the first. The delivery was on time and the driver was extremely helpful, again putting the bags of sand and aggregate into the garage- thankyou.”

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Posted 5 years ago

Hi Peter, thank you so much for your kind review. We’re pleased you were satisfied with our service and look forward to helping you out again. Thanks, AWBS.

Posted 4 years ago

“They have had a massive data breach in which customers' payment details (full card number and security code etc) have been stolen (including mine). Why they do not offer alternative payment methods such as PayPal is beyond me.”

Helpful Report

Posted 5 years ago

Hello. First, we would like to say how sorry we are that you have been affected by the recent data breach on the AWBS website and apologise for the distress and inconvenience this will have undoubtably caused you. Please be assured that we take customer and online security very seriously. As soon as we identified the data breach we contacted customers immediately, the police and Information Commissioners Office (ICO) were informed and a thorough investigation was carried out by our website security team. We use SagePay for online payments because the system complies to PCI DSS Level 1 compliance, the highest possible level of card data security. Since the start of the Covid-19 pandemic online fraud has risen by 65% and it is a serious problem for every online retailer but in no way does this excuse the issue that has affected you on this occasion. We take on board your comments regarding PayPal and we will consider this in addition to SagePay as payment method for online. Once again, we would like to extend our sincerest apologies for any distress and inconvenience caused and hope you will consider using AWBS again in the future. If you have any questions or concerns, our data protection officer Wyatt Tait can be contacted directly via email wyatt@awbsltd.com or by telephone 07825 048139. Thanks, AWBS.

Posted 5 years ago

“Easy ordering via their website, delivered on the day they said they would. Driver was courteous and polite and no damage getting the truck into our driveway. Good job AWBS always use them.”

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Posted 5 years ago

“I’ve been a customer for a few years now, and I’m always happy with both the service and products. Very good value for money too, especially with free delivery in my area.”

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Posted 5 years ago

“Ordered bags of pebbles online. They were delivered bang on time by a very helpful and friendly driver. Good value pebbles too!”

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Posted 5 years ago

“The order was processed very promptly and was delivered in fact a day earlier than stated. The deliveryman left the pallets much closer to the site than I thought he would be able to which was very helpful. The quality of the stone was good so I have no problem with whole experience. Thankyou Tony”

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Posted 5 years ago

Hi Anthony, we really appreciate you taking the time to leave us a nice review. We look forward to seeing you again. Thanks, AWBS.

Posted 4 years ago

“Ordered the material and was very pleased with swift delivery at no extra charge. I shall be using them again in the future.”

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Posted 5 years ago

Hi Phil, thanks so much. It’s great to hear your feedback and we’re pleased you were happy with our service. We look forward to seeing you again in the future. Thanks, AWBS.

Posted 4 years ago

“Brilliant range, and prices. I found the product I was looking for, not available at the big consumer chains, at a price which easily beat the big chain products. Deliver was quick and hassle free. Happy to recommend.”

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Posted 5 years ago

Hi, we’re really pleased you were happy with our service and appreciate you taking the time to leave us such a nice review. Hope to see you again. Thanks, AWBS.

Posted 4 years ago

AWBS Ltd is rated 4.8 based on 2,175 reviews