AWBS Ltd Reviews

Name: AWBS Ltd
Address: AWBS Ltd (Head Office)Oxford Garden Centre, South Hinksey,, Oxford
Rating: 4.76

4.8 Rating 2,029 Reviews

94 %

of reviewers recommend AWBS Ltd

4.8

Based on 2,029 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About AWBS Ltd :

AWBS Ltd are builders’ merchants and landscaping materials supplier serving the general public, professional builders and landscaping companies in Oxfordshire, Wiltshire and Berkshire. Open 7 days a week, we offer an extensive range of building and landscaping materials, for all sizes of construction and garden remodelling projects, available to buy at our branch or online with free fast delivery within 25 miles of Oxford. From turf, fencing, paving, decking, decorative gravels and chippings to bricks, construction aggregates, building blocks and tools, we stock a huge range of branded and own brand building and landscaping products at great low prices. Visit or contact your local AWBS branch in Oxford, Yarnton and Swindon for advice and all of your building, fencing and landscaping material needs.

Visit Website

Phone:

01865 326500

Email:

office@awbsltd.com

Location:

AWBS Ltd (Head Office)Oxford Garden Centre, South Hinksey,
Oxford
OX1 5AR

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AWBS Ltd 5 star review on 9th October 2025

Margaret Williams

Anonymous

AWBS Ltd 5 star review on 7th April 2025

Jason Lawrence

AWBS Ltd 5 star review on 13th January 2025

Mark Skinner

AWBS Ltd 5 star review on 17th October 2024

Lynn Reynolds

Anonymous

Anonymous // 01/01/2019

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“Great service when delivering the items orders and easy to use website! 5 stars!”

Helpful Report

Posted 4 years ago

Hi Donald, thank you so much for your kind review. We’re pleased you were satisfied with our service and look forward to helping you out again. Thanks, AWBS.

Posted 4 years ago

“Very happy with the service and all the building materials purchased, will use them again and recommend them to my friends”

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Posted 4 years ago

Hi Andrew, thanks so much for your positive review, we really appreciate it and look forward to seeing you again. Thanks, AWBS.

Posted 4 years ago

“Very easy to order online and delivery was quicker than expected.”

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Posted 4 years ago

Hi, thanks so much for your positive review, we really appreciate it and look forward to seeing you again. Thanks, AWBS.

Posted 4 years ago

“Again the 80-120mm Scottish cobbles were as expected. Delivered promptly and efficiently. This was the 3rd time I've ordered from AWBS and have been happy every time. I will definately use them again.”

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Posted 4 years ago

Hi Alistair, we’re really pleased you were happy with our service and appreciate you taking the time to leave us such a nice review. Hope to see you again. Thanks, AWBS.

Posted 4 years ago

“Excellent service. Driver rang to let me know he was near by and he dropped soil right where I wanted it. Good quality soil, used it for a raised bed, plants look very happy. Would recommend”

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Posted 4 years ago

Hi, thanks so much for your positive review, we really appreciate it and look forward to seeing you again. Thanks, AWBS.

Posted 4 years ago

“Booked on the Saturday and delivered on the Monday and it was a bank holiday. Top Service will use again and recommend to others.”

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Posted 4 years ago

Hi Stephen, thanks so much. It’s great to hear your feedback and we’re pleased you were happy with our service. We look forward to seeing you again in the future. Thanks, AWBS.

Posted 4 years ago

“Arrived as advertised, and on small drop vehicle as requested. Will definitely order from you again.”

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Posted 4 years ago

Thanks a lot Chris! Hope to see you again. AWBS.

Posted 4 years ago

“Great service, bricks delivered quickly (actually a day early and on a bank holiday) for free by cheery helpful delivery chap. Thank you, will use AWBS first time again.”

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Posted 4 years ago

Hi Richard, thank you so much for your kind review. We’re pleased you were satisfied with our service and look forward to helping you out again. Thanks, AWBS.

Posted 4 years ago

“A Great service and good value as well . Good to work with.”

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Posted 4 years ago

Hi Geoff, thanks so much. It’s great to hear your feedback and we’re pleased you were happy with our service. We look forward to seeing you again in the future. Thanks, AWBS.

Posted 4 years ago

“Friendly staff, easy ordering process, good range of landscaping materials, and prompt delivery.”

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Posted 4 years ago

Hi, thanks so much for your positive review, we really appreciate it and look forward to seeing you again. Thanks, AWBS.

Posted 4 years ago

“All good great prices and delivery as always”

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Posted 4 years ago

Hi Bob, thanks so much for your positive review, we really appreciate it and look forward to seeing you again. Thanks, AWBS.

Posted 4 years ago

“Wonderful delivery service, as always. Thanks”

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Posted 4 years ago

Hi Vishwanath, we’re really pleased you were happy with our service and appreciate you taking the time to leave us such a nice review. Hope to see you again. Thanks, AWBS.

Posted 4 years ago

“top notch, great driver, put it where i wanted it, ooppppsss, hadd to cancel another order cause i ordered to much, still got lesser amount on same day as previous order, last but really important, they were cheapest around. thanks AWBSltd, i will be back.”

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Posted 4 years ago

Hi Ron, we’re really pleased you were happy with our service and appreciate you taking the time to leave us such a nice review. Hope to see you again. Thanks, AWBS.

Posted 4 years ago

“Brilliant delivery service , neatly stacked in a place we requested Grass was really good quality and no damage”

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Posted 4 years ago

Hi, we’re really pleased you were happy with our service and appreciate you taking the time to leave us such a nice review. Hope to see you again. Thanks, AWBS.

Posted 4 years ago

“Ordered large bag of top soil on line. Quality was really good. Delivered when they said was going to be delivered. Can’t fault.”

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Posted 4 years ago

Hi, thanks so much for your positive review, we really appreciate it and look forward to seeing you again. Thanks, AWBS.

Posted 4 years ago

“Good service and delivered promptly”

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Posted 4 years ago

Hi Andrew, thanks so much for your positive review, we really appreciate it and look forward to seeing you again. Thanks, AWBS.

Posted 4 years ago

“Paypal seems to not be accepted any more. have to use Sagepay? Took Sagepay 2 or 3 days to authorise the payment so had to wait almost a week before delivery. In the past used to be almost always next day. Delivery driver; as in the past was most helpful but I had to move vehicles around and warn neighbours as there was no pre warning of a rough delivery time (or date).”

Helpful Report

Posted 4 years ago

Hi Steven, thank you for your feedback. We have never used Paypal on our website. SagePay is a UK-wide recognised and secure third party payment platform used by thousands of businesses. Payment is immediate and your order is processed by us as soon as possible after we receive it, with an estimated delivery period given where possible. However, as is clearly stated on our website and across our social media channels, our company and the industry as a whole is currently under immense pressure due to customer demand, therefore our lead times are significantly extended for our free delivery service. Unfortunately this is out of our control. This also makes giving specific delivery times impossible. Again, this is clearly communicated on our website homepage. Thanks, AWBS.

Posted 4 years ago

“One of my slabs was damaged on delivery”

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Posted 4 years ago

Hi Andrew, apologies that you received a damaged slab from us, however we would have happily replaced it had we been informed. Please contact your local branch with your order number if you would like to arrange this. Thanks, AWBS.

Posted 4 years ago

“The staff are appallingly rude, treating you like they are doing you a favour for allowing you to buy their merchandise. Products are fine but the staff are abysmal.”

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Posted 4 years ago

Hi Valerie, we apologise if you weren’t happy with our service on this occasion. Unfortunately we were unable to deliver to you due to vehicle access. However please be assured that we take customer service and satisfaction very seriously. We are doing our best to deal with unprecedented demand combined with well-publicised national supply issues while trying to keep both staff and customers safe. Thanks, AWBS.

Posted 4 years ago

“not got slabs yet had no contact for about 4 weeks”

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Posted 4 years ago

Hi Rodney, you have left us a one star review despite us making repeated attempts to contact you all last week and arrange delivery of your paving slabs once they were in stock. You then informed us that you had no access to your phone last week. AWBS.

Posted 4 years ago

AWBS Ltd is rated 4.8 based on 2,029 reviews