Audio Emotion Ltd Reviews

Name: Audio Emotion Ltd
Address: Units 18-19 Flemington Road, Queensway, Glenrothes, Fife
Rating: 4.94

4.9 Rating 1,232 Reviews

99 %

of reviewers recommend Audio Emotion Ltd

4.9

Based on 1,232 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01592 407700

Email:

info@audioemotion.co.uk

Location:

Units 18-19 Flemington Road,
Queensway,
Glenrothes
Fife
KY7 5QF

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service and swift delivery from Audio Emotion. As for the Acoustic Energy AE1 actives they are decent for the size , nice relaxed signature with quite a wide dispersion . Rather forward presentation but no harsh bite . Can get the soundstage sounding nice with proper placement. The bass is good and has nice definition , standalone best for acoustic music but you will definitely need a subwoofer (or two) when playing electronic stuff or any bass heavy music like dub , garage etc as I can hear pretty loud port chuffing even playing stuff around 75dB - not that loud. I dig the fact they are using class A/B amps and analog signal path --- and it's made in UK with good build quality.”

Helpful Report

Posted 4 months ago

“As a previous customer I can attest to another satisfactory transaction with the Audio Emotion company . I purchased a Topping E70 Velvet to complement my Topping PA7 plus in my hifi set up (also purchased from AE) and am very happy with both items which were expedited within a week to my doorstep.”

Helpful Report

Posted 4 months ago

“Having already ordered a set of valves (under £80) from AE, I was aware of their great service, so had no hesitation in choosing them to help upgrade my cd player and amp. I live over 400 miles away, and wouldn’t normally purchase before auditioning. However, it was clear this wouldn’t be a problem, since they utilise a very efficient delivery and collection service and I would effectively be auditioning at home. Also, I was offered a very fair PX price for my old amplifier. Many thanks to Gordon and the team for all their help.”

Helpful Report

Posted 4 months ago

“Purchased a pre-owned pair of speakers online. Communication was excellent, as was delivery. Item as described. Overall, excellent, fantastic, I’m a happy customer. Many Thanks.”

Helpful Report

Posted 4 months ago

“Degriiter 2 arrived next day with DPD. Well packaged, a great product and a guy phoned the next day to make sure all was ok etc! Very smooth and impressive delivery and transaction!”

Helpful Report

Posted 4 months ago

“Always courteous and helpful communications, with quick and efficient delivery of kit.”

Helpful Report

Posted 4 months ago

“I've dealt with Gary for years and always had excellent service. The latest item I purchased is great value for money, some Cardas speaker cable. I particularly like to get value for money on second hand gear and regularly check Audio Emotions used section. Another happy customer.”

Helpful Report

Posted 5 months ago

“I e-mailed the team with a question and had a response within the hour. i ordered the item in question and it was in stock. As i had ordered it before 1pm it arrived promptly the following day. A great company to do buy from. I would recommend to anyone.”

Helpful Report

Posted 5 months ago

“I bought my system (for vinyl and CD) from Audio Emotion some years ago and found both service and products excellent. I had a full day in their listening lounge playing familiar records and CDs to check the arranged set-up and it was great. They delivered everything in person and assisted with set-up in my home, and took away my part exchange system. The back up support has been good, too. My pre-amp recently gave up the ghost and the upgraded replacement has slotted in very nicely - and all conducted via email and postal delivery. All in all, a positive outfit, which I routinely tell others about should they be seeking a top notch audio experience.”

Helpful Report

Posted 5 months ago

“Great communication. Fast shipping Posh invoice!”

Helpful Report

Posted 5 months ago

“I will definitely recommended Audio motion and the team. Thank you .”

Helpful Report

Posted 5 months ago

“Hi, very pleased with the service. Item arrived promptly and item was as described (used item). Many thanks Ian.”

Helpful Report

Posted 5 months ago

“Excellent range and Well priced offerings. very efficient logistics have used on a number of occasions and always a very positive experience. Highly recommended.”

Helpful Report

Posted 5 months ago

“Prompt postage and easy purchase”

Helpful Report

Posted 5 months ago

“I contacted Audio Emotion because another leading online retailer had claimed they had stock of the item I wanted, but after placing an order and paying for it, I found they didn't. Audio Emotion explained they didn't currently have stock, but stock was in the country awaiting customs clearance. I placed my order and, long story short, Audio Emotion had received stock and expedited my order. I was and am delighted - just 2 days after speaking to them, I had my new amplifier/streamer. Faultless customer service.”

Helpful Report

Posted 6 months ago

“Another 5 star review from me .. I keep coming back to AE because of the support and advice I get. Thanks, Bob”

Helpful Report

Posted 6 months ago

“Best audio company I have dealt with by far ...super fast secure delivery...5 stars all the way guys ...thanks”

Helpful Report

Posted 6 months ago

“Perfect transaction as always and quick delivery. Thanks to all at Audio Emotion.”

Helpful Report

Posted 6 months ago

“Fast response and delivery, a wonderful service and an excellent product condition too Very hazard thanks!”

Helpful Report

Posted 6 months ago

“Another excellent transaction with Gary, Marion and their colleagues (Eversolo DMP-A8, superb btw). Very good service; fast response to emails and fast, secure shipping. AE have a vast range of really good equipment; highly recommended. Thanks Gary:)”

Audio Emotion Ltd 5 star review on 17th August 2025

Helpful Report

Posted 6 months ago

Audio Emotion Ltd is rated 4.9 based on 1,232 reviews