Audio Emotion Ltd Reviews

Name: Audio Emotion Ltd
Address: Units 18-19 Flemington Road, Queensway, Glenrothes, Fife
Rating: 4.94

4.9 Rating 1,164 Reviews

99 %

of reviewers recommend Audio Emotion Ltd

Company Reviews

Metrics

Info

4.9

Based on 1,164 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01592 407700

Email:

info@audioemotion.co.uk

Location:

Units 18-19 Flemington Road,
Queensway,
Glenrothes
Fife
KY7 5QF

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Just such a lovely company to deal with. We spoke to Marion and she was so helpful and made us feel valued as a customer. Marion arranged a collection and a delivery and it all went well. Just can't rate these guys high enough!”

Helpful Report

Posted 1 year ago

“Part exchanged my Denon DCD 2500NE for a Denon DCD A110 which came up on their site. The swap overall was very well handled by the Audio Emotion team, with a very good part exchange deal they were a pleasure to deal with, so very happy.”

Helpful Report

Posted 1 year ago

“Superfast delivery and well packaged Ordered 11.35 the morning before and delivered the following morning. Unfortunately the item I ordered was not a good match for my system (not Audio Emotion's fault - I did not consult them before purchase) and I needed to return it. My return request was met by a polite email agreeing to accept the return. When they received the returned item they issued an immediate refund. Really cannot fault them.”

Helpful Report

Posted 1 year ago

“Very pleased with my recent purchase and the help Gary provided over the phone. Delivery was quick and was much appreciated thanks !”

Helpful Report

Posted 1 year ago

“Very pleased with the service. Gary & Steve gave me lots of helpful advice before purchasing Eversolo DMP- A6. Ordered & had next day delivery. Very well packaged and arrived in perfect condition. Overall can't fault their service very professional & will certainly use again. Highly Recommended.”

Helpful Report

Posted 1 year ago

“Best HiFi supplier! Extremely good prices. Best comunication. Fast shipping. Bought couple of times from them and will be definitely returning customer.”

Helpful Report

Posted 1 year ago

“All hi fi dealers should be like this excellent service Gary and Gordon are great to talk to with fantastic advice, a pleasure to do business with.”

Helpful Report

Posted 1 year ago

“I have used Audio Emotion twice in the last few months and received fantastic service on both occasions. Marion and Gary answered any queries I had before purchase and delivery was quick and well packaged. My first choice for online audio equipment purchases.”

Helpful Report

Posted 1 year ago

“Bought my dmp a6 from them no hassles no need to contact and it arrived exactly when I was told it would. My usual benchmark for a good retailer is how little I need to contact them.”

Audio Emotion Ltd 5 star review on 22nd September 2023

Helpful Report

Posted 1 year ago

“Ordered a DMP-A6 and turned up the next day as promised , good service , no issues .”

Helpful Report

Posted 1 year ago

“Great company to deal with. Goods shipped next day delivery, packaged really well and free shipping, what more can anyone ask for? A pleasure buying from you, thank you.”

Helpful Report

Posted 1 year ago

“This is the first time that I have had dealings with Audio Emotion and I have to say that the response time and communication are very efficient. My product arrived promptly and well packaged. I will not hesitate to use this company again and will recommend to others to use them.”

Helpful Report

Posted 1 year ago

“Gary was very knowledgeable and helpful. Purchase was smooth and delivery was prompt.”

Helpful Report

Posted 1 year ago

“I received the best service from Gary. As always. I ordered Ifi Powerstation with DHL Express shipping but got it with a cheaper courier. Gary sent me a refund for the difference right away...”

Helpful Report

Posted 1 year ago

“Superb service. I bought a pre-owned streamer and it was exactly as described, the product was in pristine condition with all the original packaging. It was very well padded for shipping and I received it within a day or ordering on the phone. Immaculate service by Gary and team.”

Helpful Report

Posted 1 year ago

“Excellent service from start to finish. My initial email enquiry received a prompt and helpful response. I even received a telephone call advising that the final item of my order would be arriving that day and asking if the proposed delivery day was convenient (it was). The order was received on the agreed delivery day and the items were very well packaged. Extremely pleased with the purchases.”

Helpful Report

Posted 1 year ago

“Ordered aused preamp from Aidio Emotion. Was very hesitant to buy over seas, but.. these guys are superb!!! Item was better than described, looks brand new, packed extremely well, even manual and original boxes looked new. Item arrived from England in only three days and preamp works flawlessly. Exceptional company!”

Helpful Report

Posted 1 year ago

“Item arrived as described, packaged excellently and dispatched promptly. Communication was also excellent and my queries answered”

Helpful Report

Posted 1 year ago

“Item turned up promptly and they were quick to call me back when I had a query. Will def use again.”

Helpful Report

Posted 1 year ago

“Very helpful, friendly and professional. I ordered a streamer at lunchtime and it arrived the following day. I couldn't have asked for a better service.”

Helpful Report

Posted 1 year ago

Audio Emotion Ltd is rated 4.9 based on 1,164 reviews