Audio Emotion Ltd Reviews

Name: Audio Emotion Ltd
Address: Units 18-19 Flemington Road, Queensway, Glenrothes, Fife
Rating: 4.94

4.9 Rating 1,141 Reviews

99 %

of reviewers recommend Audio Emotion Ltd

Company Reviews

Metrics

Info

4.9

Based on 1,141 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Phone:

01592 407700

Email:

info@audioemotion.co.uk

Location:

Units 18-19 Flemington Road,
Queensway,
Glenrothes
Fife
KY7 5QF

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Gordon was very knowledgeable and helped me make the right choices. He worked out a very good deal in part exchange and I ended up with a system which exceeded my expectations. Audio Emotion stock high end systems but at realistic prices. The clue is in the name. Quality systems convey the music. It's refreshing to find a dealer offering "a try at home" in the context of ones own system. Local dealers don't always offer the choice of equipment and I think this is where Audio Emotion scores very highly. I will certainly be returning in the future!”

Audio Emotion Ltd 5 star review on 20th September 2017

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Posted 7 years ago

“Excellent service from Gary who agreed price and delivered in 24hrs. Quality dealer who answered all my quest promptly and with enthusiasm! Can't ask for better”

Audio Emotion Ltd 5 star review on 19th September 2017

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Posted 7 years ago

“If you seek first class service, first class hi fi, from first class staff why would you go anywhere else? From your first phone call or visit to the shop,you realise you are dealing with staff that have extensive knowledge in the products that they sell, attention to detail is second to none, I have dealt with them for a few years now and wouldn't go anywhere else”

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Posted 7 years ago

“They are very focussed about making sure that you get the best out of your existing system. That means when they do make upgrade suggestions they are successful because they work well the other components.”

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Posted 7 years ago

“It's strange how life can throw googlies at you, (yes googlies not curved balls, far too American), My buying habits, as I become older, have not changed a great deal, but a few years ago now I had seen a rather professional advert for some HiFi products. I like HiFi! Now I live in Gloucestershire and the company were North of Edinburgh, I had always bought from nice privately owned hopefully small dealerships and my main concern is for aftercare. But time had come to upgrade my system, and I'd outgrown my local dear ships, yes, I had a car and I could travel most places if my system asked me nicely enough. But I thought, "lets obtain some knowledge from this Scotsman first" to help guide the way forwards. Am I glad I made that call, because I suddenly went back in time, it was like I was in a Dr Who episode. It first hit me the attitude of the person on the end of the phone, he was not just helpful but cared about, not just me, after all I was just a customer that he wanted to sell to, but my needs, budget and so much more. I have been a sells person, I've been on the courses, and I thought at first so has this guy, (I now have discovered he is deeper than that unfair thought), but slowly I discovered I had come across a company that I could do business with, if only they were not so far away. So to cut a very long story short, "as these reviews are to help you and them to acquire a working relationship", I have now bought many items, both big and small from them, as for Audio Emotions, the talk through with servers and network stuff has been made easy, (I do not say this lightly as I'm far to old to understand what was said, but it was all made clear), The delivery and return with any issues I had, which were very few, all this and much more from the knowledge of the staff, to how to improve my sounds, which is after all the reason for contacting them in the first place. I Forgot the distance and anything about dealing with someone I'd properly never meet. I felt and feel part of their company as it is a small shop, just down the road as I'd always wanted, with all the benefits of that. They are there for me is how I now feel. Having worked in studios till very recently, I thought I know about sounds, and I hope I do, but when it comes to HiFi these guys know their business, I do my research before I spend my money so many questions were asked and tests on their knowledge from the past equipment I'd had, they came up trumps, (don't let the word TRUMP put you off), they don't pretend to know everything, but they are on your side with genuine interest in you, and not just to have your money. Give them a try, just phone and you, I'm sure, will be well pleased.”

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Posted 7 years ago

“They were very knowledgeable, and gave me good advice. Gave me a great trade in offer. Excellent service , great value.”

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Posted 7 years ago

“Excellent knowledgable service”

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Posted 8 years ago

“Buying world-class audio is not a cheap endeavor, so I was looking for an audio dealer that treated me well and made me feel comfortable about my decision. Gary and Marion at Audio Emotions treat me like a valued customer and give me excellent advice based on my tastes in music listening. I thought that I had a good system until I replaced my aging control unit (preamp) with a Luxman. Wow, what a difference! I couldn't be happier and highly recommend Audio Emotion to all audio enthusiasts.”

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Posted 8 years ago

“After many years I thought it was time to upgrade my system, popped in to Audio Emotion as I'm lucky, it's in my home town. After a few minutes Gary fully understood my requirements. I now have a great Gato Amp, Audio Physic speakers, Auralic streaming DAC and he upgraded my existing lp12 with a new tone arm cable and MC cartridge. Gary knows his stuff and removes all the pain of trying to choose a system that fits. Now enjoying music like never before.”

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Posted 8 years ago

“I found Audio Emotion very helpful with my initial enquiry. they were so helpful. After I made my purchase it was handled in a very friendly manner nothing was too much trouble and I was also given sound advice in the using of the equipment with the fact I could contact them at any time for help if needed. The item I bought was packed very carefully and I received it with next day delivery. Altogether a good experience and a Company I would recommend to others.”

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Posted 8 years ago

“Garry/Mark are so helpful and have wonderful expertise knowledge of every aspect of HIFI world they put on the correct path and guide me to best possible purchases for my satisfaction and budget for my system and enjoyment. I can recommend highly for best advice ever Thanks”

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Posted 8 years ago

“These guys deal in top end audio, and their customer service matches their products. From listening to my needs, they gave me great advice. Because I stay relatively locally, they got all my gear in and set up a demo of two possible 'fits'. Two hours and three sets of speakers later, we had perfection. Steve done a great job at getting me a wee sweetener on the deal, and set them up in my house. Top Class !”

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Posted 8 years ago

“The most consistently truthful company which delivers unfailingly in any business I deal with.”

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Posted 8 years ago

“I made a fantastic deal with Gary. Great poweramp, Good Price and fast shipping. Audio Emotion, highly recommended and BIG thumbs up.. A++++++ All the Best from Jess, Denmark”

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Posted 8 years ago

“I have purchased a number of preowned pieces from yourselves over the last few years & have been more than satisfied with the quality & condition of each & every item.Together with the sincerity & service provided.”

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Posted 8 years ago

“Totally delighted with the Vertex Picos and La Voce Dac, excellent service from Gary and Marion as always. Thanks again. Mr Lawrence W.”

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Posted 8 years ago

“Excellent retailer; I wouldnt hesitate to buy from AudioEmoton again. I asked for advice regarding a product and received a prompt reply; the items where ordered on a Saturday and were dispatched Monday morning and arrived Tuesday. Looking for an excuse to buy something else.”

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Posted 8 years ago

“By understanding me, my hifi and my listening room, Audio Emotion always recommend upgrade paths that make a real difference to me at home.”

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Posted 8 years ago

“I bought a cartridge (HANA SL) with Audio Emotion on the end of 2016. As I was travelling, I asked them to send the cartridge to me only on 4th January (to be delivered on 5th or 6th of January, using "next day delivery"). All of that was arranged for me perfectly. I talked with Gordon that was very kind and helpfull. I strongly recommend Audio Emotion!”

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Posted 8 years ago

“Every time I've asked the guys at Audio Emotion for their advice they've been great. They are enthusiastic and make take the time to make recommendations that might not be the most obvious, but boy do they work. I was looking for am upgrade to my phono stage. Gary suggested a particular model which they let me try in my own system. The results were incredible. Whilst not a cheap option, it will be in the long-run if I don't feel the need to upgrade again for a while!”

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Posted 8 years ago

Audio Emotion Ltd is rated 4.9 based on 1,141 reviews