Audio Emotion Ltd Reviews

Name: Audio Emotion Ltd
Address: Units 18-19 Flemington Road, Queensway, Glenrothes, Fife
Rating: 4.94

4.9 Rating 1,137 Reviews

99 %

of reviewers recommend Audio Emotion Ltd

Company Reviews

Metrics

Info

4.9

Based on 1,137 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01592 407700

Email:

info@audioemotion.co.uk

Location:

Units 18-19 Flemington Road,
Queensway,
Glenrothes
Fife
KY7 5QF

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Reliable dealer, very satisfactory transaction to Germany and very good remote control! A small criticism: The shipping costs for such a small shipment are a little too high in my opinion!”

Helpful Report

Posted 4 years ago

“Loses one star this time due to lack of communication, not being able to phone due to a bad chest infection I emailed for a stock check & when I received a confirmation email I followed the link & ordered a record cleaning machine. I received an "order status update" email just saying that my order was being processed then nothing more. Three days later I emailed for an update & received a reply stating that the item was coming direct from the distributor & would be delivered by the end of the week, I feel that this information should have been provided as follow a follow up from the "order status update". The cleaner did arrive later that day. Perhapse I should have waited & telephoned.”

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Posted 4 years ago

“Although the item ordered was shown as in stock, in fact it wasn’t and alternatives were offered. I requested refund which was actioned very quickly. Would use again.”

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Posted 5 years ago

“Very quick service and securely delivered.”

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Posted 5 years ago

“The two Puritan mains cables I ordered weren't in stock, but were delivered anyhow in just a few days. Good service, communications and price - offset somewhat by £9.20 UK delivery charge, which appears to be on the high side for a small order.”

Helpful Report

Posted 5 years ago

“Item received securely packaged, only disappointment was the cost of postage. Charged for next day delivery via DPD Courier company over £9 pounds but item not even delivered within 2 days, I have purchased similar items from other retailers and not been charged anything.”

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Posted 5 years ago

“I live in the Netherlands and first did an email-inquiry about the product and shipping. Gary C. gave me a quick and sattisfied answer, so I ordered a pair of QUAD S4 speakers. paid by credit-card and delivered by DPD in 6 days. Today I'm listening music by the brand new QUAD S4 speakers. I'm very sattisfied. Audio Emotion crew thanks!!”

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Posted 6 years ago

“Friendly and reply soon, would like to trade next time.”

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Posted 6 years ago

“fast clear and help full.”

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Posted 6 years ago

“Prompt shipping.”

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Posted 7 years ago

“purchase made online; advance payment by bank transfer and, after some time, product received regularly; until now everything is fine”

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Posted 7 years ago

“This is a company that I have used repeatedly and always found them helpful, enthusiastic and positive people to deal with. Gary's enthusiasm and knowledge about all things 'HIFI' is both infectious and persuasive but most importantly, helpful. That said the Vertex and Leading Edge products sourced through AE don't need a lot of selling - they've all performed brilliantly in my system.”

Helpful Report

Posted 9 years ago

Audio Emotion Ltd is rated 4.9 based on 1,137 reviews