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Audio Emotion Ltd Reviews

4.9 Rating 1,167 Reviews
99 %
of reviewers recommend Audio Emotion Ltd
4.9
Based on 1,167 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Audio Emotion Ltd Reviews
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Phone:

01592 407700

Email:

info@audioemotion.co.uk

Location:

Units 18-19 Flemington Road,
Queensway,
Glenrothes
Fife
KY7 5QF

Excellent service from a lovely lady named Marion. We needed a unit quickly but the lead time was too long so she organised for us to get a loan unit the next day until we received the long lead unit. There was a slight issue with returning the loan unit straight away but we had no hassle from Marion about this and due to this, it felt a lot easier to resolve easier without aggravation. Very happy about the whole service we received.
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Posted 2 years ago
I've bought an 225 Kwi Modwright amp, it's a magical pairing with my 802N Bw, suggestions were top-notch, and I can only recommend Audio Emotion.
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Posted 2 years ago
Excellent relationship, very good advice from real connoisseurs, perfect transaction and transport, a huge thank you from Paris, France !
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Posted 2 years ago
A very professional, courteous, efficient and friendly group; a pleasure to do business with.
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Posted 2 years ago
Fast delivery speed and Good product!!Love this store! 1000% recommend.God bless UK
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Posted 2 years ago
Excellent advice and service from Gary at Audio Emotion who are now my go-to experts in the world of audio equipment. Oh and the deal Gary gave me was pretty good too!
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Posted 2 years ago
Purchase of an Atacama CC03 speaker stand. Unavailable in France or with prohibitive delays. Contact with Marion excellent. Ordered on 1 September and delivered on 22 September. Thank you to all those involved, always very professional despite the tragic circumstances due to the loss of the Queen.
Audio Emotion Ltd 5 star review on 24th September 2022
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Posted 2 years ago
Colleague I spoke to was very personable and listened to the issues I was having. I immediately felt very comfortable speaking to him and we had a good chat about stuff in general apart from the query I had about audio gear. I was offered what I thought was a very good part ex on a piece of equipment I had and then offered a very affordable replacement to allow me to get my system back up and running in better order than before visiting Audio Emotion. I’m absolutely delighted and was informed of interesting music choices if not considered before. Great store thanks!!!
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Posted 2 years ago
The service was excellent and quick response time.
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Posted 2 years ago
Extremely helpful and completed the order in record time.
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Posted 2 years ago
Speakers arrived as expected, on time and well packaged to prevent damage.
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Posted 2 years ago
Very quick and efficient service, my Intona USB cable arrived in perfect condition, oh! and the sound quality of this cable into a Chord Qutest DAC has to be heard to be beleived!! Fantastic!!
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Posted 2 years ago
The people who make up this company are very competent. Vast knowledge, experience and high-level consulting.
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Posted 2 years ago
Bought a set of headphones from them and they arrive next day delivery👍👍 Great piece of kit just need to run the men but absolutely delighted with them😊😊
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Posted 2 years ago
Well packed and all bits included, product is good condition and delivered quickly. Great service and would use again!
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Posted 2 years ago
Promptly posted item from Scotland to Australia Audio emotion get my 5 stars for service ! An excellent pair of Grado labs headphones seemingly unavailable in this country and worth every penny. I hope to visit their store next year, yet from this customer's perspective they are great to deal with .
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Posted 2 years ago
Really nice experience with Mary and Gary. The items were packed and shipped with care. I had a bit of a mishap and dropped one of the items and they were very helpful organizing the replacement and also helped out with the cost despite it being my issue.
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Posted 3 years ago
Absolutely spot on as usual. I only bought something cheap and pre-owned this time, but it is exactly as described - i.e unmarked, was wrapped well and delivered on time. Comms were great too. What more can you ask for?
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Posted 3 years ago
Friendly, knowledgeable and something for every budget. A total Aladdin’s cave for any audiophile.
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Posted 3 years ago
A fantastic retailer
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Posted 3 years ago
Audio Emotion Ltd is rated 4.9 based on 1,167 reviews