Attitude Clothing Reviews

Name: Attitude Clothing
Address: Attitude Clothing Co. Unit 4, Vulcan Park, Unit 4, Vulcan Park, George street, Lincoln
Rating: 4.56

4.6 Rating 4,425 Reviews

91 %

of reviewers recommend Attitude Clothing

4.6

Based on 4,425 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01522 576686

Email:

admin@attitudeclothing.co.uk

Attitude Clothing 5 star review on 15th July 2025

Attitude Clothing 5 star review on 19th March 2025

Vladyslav Linnik

162

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“i ordered a urban classic open edge hooded long cardigan, priced £ 33,99 it was ment to be a xmas gift from my mum for her grandson, when it arrived i was shocked by the quality of the item, the sleeves wasnt finished and had threads hanging from them , and there wasnt a hem around the bottom, so it wouldnt of taken much to come apart, i havent ordred from here before, and unsure if the items are quality checked before sending out, not impressed with my first exprience, alot of money for somthing that looks like ive had it years.”

Helpful Report

Posted 8 years ago

We are very sorry that this item got through to you. We do not check each item individually as they arrive to us in sealed bags, however we do have a lot of trust in our suppliers and their quality control procedures. It is extremely rare for this to happen, we will of course replace or refund the item, whichever you prefer. Please get in touch with our customer service dept and they will get the issue resolved for you.

Posted 8 years ago

“Could not return an item. Your Hassle free returns is not Hassle free like you think it is. When i asked for help on this matter, i got one email back, i followed the instructions i was given and sadly still no fix. It also said in your email that if i had any issues to email you again. Guess what i had more issues. I also emailed you back 3 more times after the event on 3 different days and got ignored. So i have given up. i don't plan on shopping with you again either if this is how your returns are done now. I have used your site for many years with no issues. But now you went and fixed something that was never broken in the first place. I remember the days when you just sent the returns labels with the items its amazing how simple that process was. So Congratulations! you just made something really easy and turned it into a really pain in the A**! Thanks.”

Helpful Report

Posted 8 years ago

Hi Our returns system is usually hassle free, occasionally there are glitches but there is always a way around any problem. After checking our e-mail system we can only see two communications from you, both had exactly the same message and were received on the 14th of October at 11.20. A reply was made at 11.32 and since then we have received no more e-mails from you. Our e-mail inbox is monitored 7 days a week and the vast majority of e-mails are responded to swiftly. We are really sorry that you have not had a reply it is unfortunate that your e-mails did not get through. Now we are aware of your issue we are trying to contact you so we can get it sorted as quickly as possible Regards Attitude Clothing

Posted 8 years ago

“I recently received a pair of shaker 52 wedge boots and wasn't particularly happy with the condition. I know that they are shipped from America; so I understand if the box is a bit battered but the shoes should be better protected. They are a bit scuffed on the front and marked a little on the sides, it's nothing major but (for a 16 year old working for minimum wage) it's a lot of money. I also have another pair of shoes (the swing 221 boot) which arrived in perfect condition; so I'm a little confused as to why these aren't the same. I've emailed the sales department and am waiting for a response.”

Helpful Report

Posted 8 years ago

Hi Sophie, We're very sorry to hear that your new Demonia's have arrived damaged. We're currently arranging a replacement pair for you and we'll be in touch very soon to organise delivery/collection. Kind regards, Aimee

Posted 8 years ago

“No tracking number was sent with my order. It's been weeks and I'd like to know where my items are.”

Helpful Report

Posted 9 years ago

Hi Morgan, Thank you for your recent order. According to our records your parcel was despatched at 2.18pm on 12th September. Please can you email me directly (aimee@attitudeclothing.co.uk) and I'll investigate this further for you and if necessary we can arrange a replacement to be sent. Kind regards, Aimee

Posted 9 years ago

“Poor quality goods (material and metals cheap) packaging was poor meaning items were damaged and squashed. Some items were gifts so ended up having to get them elsewhere. The pins were good quality, shame that the backs were bent! Gave 2 stars as the unicorn pin I bought was great and the only thing I wasn't disappointed by.”

Helpful Report

Posted 9 years ago

Hi Rachel, We're very sorry to hear that you were not happy with your recent order. If you are not satisfied with the quality of the goods or if anything has been damaged in transit please contact our customer service team and we can arrange an exchange or refund for you. Kind regards, Aimee

Posted 9 years ago

“First of all the article was absolutely not true to size so I had to send it back. This was 3 weeks ago, still no money in sight and on their website it says it will be credited to your attitude account within 2 days after the returned goods were processed. In the mail I received saying that my return was processed (which also came super late) it all of a sudden said it will take another 10 days (!) for me to get the amount refunded! Sorry, but I can't call this a good service. I also paid right away and not after 3 or 4 weeks!!!”

Helpful Report

Posted 9 years ago

“Sent back my ordered item as too small but returns seems to be complicated i only want a bigger size but have to wait for an email voucher so i can then re order new size..... Still waiting!!!”

Helpful Report

Posted 9 years ago

Hi Louise, I've just checked your order record and I can confirm that you have now been credited for the item you returned, so you can re-order the correct size whenever you're ready. This process has been a little complicated due to the fact that we do not offer an 'exchange' service and so in order for you to keep the promotional discount you received on your original order we've had do a little extra admin work behind the scenes. Kind regards, Aimee

Posted 9 years ago

“main gripe = if you have a disount code the free postage charge over £50 is relenqished, very mean.”

Helpful Report

Posted 9 years ago

Hi Caroline, We're very sorry you feel this way but as we already subsidise our postage costs we cannot afford to offer free postage and give discount at the same time. As with most online retailers, we can only accept one discount code per transaction and it's up to you to decide which is of most benefit to you. Kind regards, Aimee

Posted 9 years ago

“All but one of the items arrived in good condition. However the item that didn't stunk of stale smoke and damp so that was very dissapointing! I think returned items need to be checked more thoroughly before they are sent out to customers.”

Helpful Report

Posted 9 years ago

Hi Laura, we are very sorry to hear that there was a problem with your order. Please can you email sales@attitudeclothing.co.uk so that we can try and put things right for you. We have a very stringent returns policy and all returned items are checked thoroughly upon receipt so we are confused as to how this may have happened. UPDATE: We have since received this item back and can confirm that you were sent a brand new item and the odour you mistook for stale smoke is actually the smell left by the chemicals used in the 'washing' process during the manufacture of the item.

Posted 9 years ago

“Very quick delivery but very poor quality glasses. They should have been checked before delivery as they were cracked around the frame and a screw was missing.”

Helpful Report

Posted 9 years ago

Hi Barry, We're very sorry that the sunglasses you received were faulty and we have since refunded you in full. As this product is clearly not up to our usual high standards we have also withdrawn them from sale to avoid any further disappointments. Aimee

Posted 9 years ago

“Didn't receive what the description stated & what I did received was damaged and unusable. One item I bought that looked good for a present just looks cheap but I guess you take your chance online. Really bad service regarding expecting a reply if you email Attitude if you have a problem”

Helpful Report

Posted 9 years ago

Hi Annabelle, We're were very sorry to hear that the items you had ordered were damage in transit. We did email you on Friday to request further information so that we could arrange to send you a replacement but we've not yet had a reply. Please email aimee@attitudeclothing.co.uk with your order number and details of the damaged item/s so that we can get this resolved for you. Aimee.

Posted 9 years ago

“I'm still waiting”

Helpful Report

Posted 9 years ago

“Hello.... I ordered a pvc purse with a bow on it.... You sent me the wrong purse.... It was matt pvc instead of shinny... I have returned the item but not yet heard any thing!!!”

Helpful Report

Posted 9 years ago

“Only ordered my New Rocks from here as the page advertised 'order now in the next 2hours for free next day delivery' and I needed them quickly. Took a week to be delivered. I won't be ordering from here again.”

Helpful Report

Posted 9 years ago

“I haven't got my package yet”

Helpful Report

Posted 9 years ago

“Looks nothing like the picture. Longer fur. Thicker hair. And the white is not white, it's shiny silver so it looks extremely fake and tacky. Very very disappointed. Got it on sale but it's not worth even the sale price (let alone the full price!). Plus you need to pay for postage! Ridiculus. First and last time I'm ordering on this website.”

Helpful Report

Posted 9 years ago

“I purchased a black/white sailor wiggle dress & found it to be poor quality. The pockets were also too low, therefore l will be returning it. I have also been dissapointed by the anchor hoop earrings as l believe the disscription missold these. Hoops should feature the design on both sides due to the way they sit on the ear. The design was only featured on one side. The other side looked cheap & poorly finished. Unfortunately these cannot be returned & l will not be wearing them. I will be keeping the Ladybird heels. These are better quality. Although they are on the large side. I don't think l will be purchasing from your site again as have found Tiger Milly & Miss Fortune products to be of better quality”

Helpful Report

Posted 10 years ago

“Ordered 4 items using standard delivery, which should have been here with 3-5 days. It is now 2 weeks later and according to the website my order is still awaiting dispatch, yet when I emailed to ask about it someone told me it had been dispatched and had just missed scanning or something. Not happy with this at all, since the money has already been taken out of my account yet my items are not here.”

Helpful Report

Posted 10 years ago

“I received a wrong item (their mistake, got size XS/S instead of M/L) and they don't have the right size in stock anymore. Now I have to pay the return postage to get money back for the wrong item. So I won't get my whole order... but I get to pay postage for nothing. :( Another little detail: an item described as "army wool coat" contained 0% wool. My advice: read the small print in the item descriptions and simply don't order from outside UK! (Only UK returns are free.)”

Helpful Report

Posted 10 years ago

“Way too small. They really shouldn't call it 'one size fits all'”

Helpful Report

Posted 10 years ago

Attitude Clothing is rated 4.6 based on 4,425 reviews