Atlas Ceramics (south) Ltd Reviews

Name: Atlas Ceramics (south) Ltd
Address: Unit 12, Wick II Industrial Estate, Gore Road, New Milton, Hampshire
Rating: 4.76

4.8 Rating 527 Reviews

94 %

of reviewers recommend Atlas Ceramics (south) Ltd

4.8

Based on 527 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Atlas Ceramics (south) Ltd 5 star review on 17th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Due to a miscalculation we were 4 strips of mosaic tiles short - tiler on the job! My local supplier on holiday. Googled the tile and found Atlas Ceramics - we are in West Yorkshire. Explained my predicament to Tom who was exceptionally helpful. He rang the suppliers and rang me straight back. Tiles ordered and should be delivered next day. Given this was such a small order Tom's helpfulness was above and beyond!”

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Posted 3 months ago

“Amazing range of tiles, exactly what I was looking for. Dan was really helpful, talked me through colour choices and combinations. Had photos of previous installs to compare and was able to help me make my decision. Also helped with layout and grout choices to match. Thanks again”

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Posted 3 months ago

“I’ve been dealing with Dan for lots of projects so far this year and he’s always been 100% committed to finding the best products and best prices for me and my customers.”

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Posted 3 months ago

“Best price quick delivery and not one damaged tile !!! Would highly recommend. Thank you”

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Posted 3 months ago

“Perfect 👌 thanks 🙏”

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Posted 4 months ago

“I rang to seek advice on tilers and Dan went over and beyond to help me, also telling me about the products they could offer in relation to my tiling project.”

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Posted 4 months ago

“Supplied Lithofin which arrived promptly and cleaned my limestone paving to good as new”

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Posted 4 months ago

“Very quick delivery and all really well packaged. Many thanks.”

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Posted 4 months ago

“Thank you Daniel Woolley for all your help and great advice with the tiling of my bathroom in April. It looks great and I couldn’t recommend Atlas and Dan more highly. Thanks again !”

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Posted 4 months ago

“At the showroom, Rachna was very friendly and helpful. We were very grateful to be given a full tile sample and for the showroom opening at weekends.”

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Posted 4 months ago

“Second time using. Thank you so much for the prompt delivery as I hadn't ordered enough. I looked at another site hoping for next day delivery but refused to pay £6 more per sheet for summit Grampian grey. I contacted yesterday to query delivery and the tiles arrived this afternoon. Customer service :)”

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Posted 4 months ago

“I had a complicated delivery to site order with Atlas and Darren Clark was very helpful and kind throughout the process sorting it out for us with speed and care, very professional. Thanks Darren!”

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Posted 4 months ago

“Very good as I was expecting on time and on date 5 star from me”

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Posted 4 months ago

“I came across this site by chance over the Easter weekend and submitted my order 20/4/25. I recieved acknowledgement of the order 22/4/25 which was great considering we had a BH. I contacted early today to query delivery as builders are racing ahead and within 30 minutes a member of the team, Tom Urquhart had chased up the courier and provided an update! I recieved the tiles today 24/4/25 and they are lovely. I ordered Summit Grampian grey. The price was £3+ cheaper per sheet than another outlet. This is what I call customer service:)”

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Posted 4 months ago

“After a delivery went missing and I emailed, they resent it immediately and it arrived straight away. Very helpful service.”

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Posted 4 months ago

“Good price and quick delivery”

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Posted 4 months ago

“Great service from the start. Firstly seeing the flags on Gore Rd reminded me where you were. Dan was super helpful as I was looking for inspiration to complete my project. A few options were offered along with the chance of samples. Some technical advice was very helpful as well …. Such a delight to go in a retail outlet, get the service and product I wanted that day. Highly recommend a visit so you can choose from an extensive range and the best service.”

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Posted 4 months ago

“Dan was really helpful today. I called asking for assistance to locate a particular tile range for my parent’s house. Dan took time to review the video I sent to him of the my parents bathroom, and from that footage he successfully located the correct tile range! He emailed me a web link directing me straight to range on their website. Ultimately, he saved me a long journey to New Milton, from London.”

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Posted 4 months ago

“Excellent service and excellent quality”

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Posted 4 months ago

“Thank you for such a wide choice of tiles which matched the great service and help from Dan.Thank you once again.”

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Posted 5 months ago

Atlas Ceramics (south) Ltd is rated 4.8 based on 527 reviews