Atlas Ceramics (south) Ltd Reviews

Name: Atlas Ceramics (south) Ltd
Address: Unit 12, Wick II Industrial Estate, Gore Road, New Milton, Hampshire
Rating: 4.76

4.8 Rating 493 Reviews

94 %

of reviewers recommend Atlas Ceramics (south) Ltd

4.8

Based on 493 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Atlas Ceramics (south) Ltd 5 star review on 17th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Received excellent service from Atlas Ceramics. Easy purchase. Fast delivery and excellent after sales communication. Special thanks to Tom Urquhart who sorted out an after sales issue quickly and without drama.”

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Posted 5 months ago

“I had great service from Daniel, he was very efficient and providing the information I requested and got back to me the same day. Excellent communication and a pleasant experience all round.”

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Posted 5 months ago

“Brilliant company and the customer service is amazing-many thanks to Tom for resolving my issue. Great delivery service too ⭐️⭐️⭐️⭐️⭐️”

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Posted 5 months ago

“the wrong product was sent out and atlas sorted it out very quickly and refunded my costs without any quibble,whatsoever great service”

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Posted 5 months ago

“Massive selection of tiles extremely helpful, patient and knowledgeable staff. Found precisely what we were looking for. Arranging delivery made easy, just looking forward to seeing tiles laid. Very highly recommended, pay them a visit.”

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Posted 6 months ago

“Great website and easy, straightforward ordering. Lovely tiles. Thank you!”

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Posted 6 months ago

“An excellent company to deal with who are competitively priced, and provide fantastic customer service which is second to none. The staff are knowledgeable and provide timely updates on order lead times and delivery dates. They deal with any glitches in a professional manner resolving problems quickly and efficiently.I can’t fault them - they are first class .”

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Posted 6 months ago

“Very happy with the friendly greeting from the different staff each time I visited the showroom. Rachna was particularly friendly and helpful.”

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Posted 7 months ago

“It has been an absolute pleasure dealing with Dan at Atlas Ceramics. He has been very helpful assisting with the selection of tiles for a large ground floor area, and several bathrooms. His knowledge and ideas, coupled with his speedy response to any queries has made the whole process extremely easy.”

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Posted 7 months ago

“Very fast delivery of tile samples, packaged safely.”

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Posted 7 months ago

“Rachna could'nt have been more helpful and courteous.! R. Hewetson.”

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Posted 7 months ago

“Prompt response and great service from Dan to arrange for a bespoke order for us. Thanks again for your help and would definitely recommend.”

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Posted 7 months ago

“Fantastic service and nothing is too much trouble”

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Posted 7 months ago

“Excellent service and products provided everytime from Atlas Ceramics. Would throughly recommend.”

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Posted 7 months ago

“Darren and the team were always helpful and patient with us on our journey to select tiles for our bathroom. Good response to answering calls/emails and providing samples to takeaway. We will use Atlas on future projects.”

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Posted 7 months ago

“Good quality sample quick service”

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Posted 7 months ago

“We've used Atlas a couple of times now for our new bathrooms and kitchen. They have a great selection of styles and sizes and are happy to source tiles if they don’t have them in the showroom. Darren was very helpful in finding some extra large Italian porcelain tiles for our new kitchen which we subsequently ordered. Highly recommended!”

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Posted 8 months ago

“Tom has been a wonderful example of how customer services can make a huge difference. He made ordering a sample and placing a consequent order so easy.”

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Posted 8 months ago

“Fantastic support from first call to celivery and delivered within my requested responce time to meet my tradesmans return”

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Posted 9 months ago

“delivery was very quick, should i require further stock then i would have no hesitaion in returning to this company”

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Posted 9 months ago

Atlas Ceramics (south) Ltd is rated 4.8 based on 493 reviews