Atlas Ceramics (south) Ltd Reviews

Name: Atlas Ceramics (south) Ltd
Address: Unit 12, Wick II Industrial Estate, Gore Road, New Milton, Hampshire
Rating: 4.76

4.8 Rating 527 Reviews

94 %

of reviewers recommend Atlas Ceramics (south) Ltd

4.8

Based on 527 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Atlas Ceramics (south) Ltd 5 star review on 17th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“What can I say... what a fantastic company this is! Atlas ceramics go above and beyond in all aspects of their service. Darren and the team are a dream to liaise with, the delivery service is prompt and reliable. The equipment ranges are varied and high quality. I cannot rate this company enough.”

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Posted 5 months ago

“We are only part way through our build but the advice we are getting from Rachna, Dan and the team has been so helpful. I'll write a full review at end but so far brilliant 👌”

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Posted 5 months ago

“Great to find a company who are easy to do business with. The showroom has a fantastic selection of quality tiles and our tiles were delivered promptly. Great customer service from Tom who went above and beyond in helping us when we were one tile short. Many thanks !”

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Posted 5 months ago

“Hi, I'm Chris, We spent a whole load of time trying to find tiles and then we were recommended to Atlas. Darren was superb, very helpful and trusting, he let us take a sample home to try. We were back within the hour collected our order and home. We have been doing a bathroom refurb and dealing with alot of builders merchants and tile suppliers, Atlas rate 10/10 in by book. Many thanks Darren. Chris. Lymington”

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Posted 5 months ago

“Beautiful tiles Thank you for the speedy delivery”

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Posted 6 months ago

“I highly recommend Atlas Ceramics and the great, professional, very helpful team- Tom, Dan & Darren. Thank you. I was completely impressed with their professionalism and customer service. The product quality is consistently outstanding, exceeding my expectations every time. This is my go-to place if you are looking for tiles :)”

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Posted 6 months ago

“Helpful friendly staff, fast delivery.”

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Posted 6 months ago

“Speedy delivery, very good customer relations.”

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Posted 6 months ago

“Brilliant service! Very helpful staff and wonderful range of products.”

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Posted 7 months ago

“Couldn’t fault! Quick service and amazing quality tiles”

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Posted 7 months ago

“The delivery of the samples was so efficient and the samples were much bigger than expected. We have now picked out tiles and will be ordering soon”

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Posted 7 months ago

“My experience with atlas was great!….the communication through out the whole process was faultless!… Dan especially was very helpful and on the ball!… Highly recommend this company to anyone!!”

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Posted 7 months ago

“Very helpful and knowledgeable staff who went out of their way even though I kept changing my mind. I also had to change the delivery date. Nothing was too much trouble.”

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Posted 8 months ago

“Dan always makes an excellent impression, he’s always on the end of the phone or email to help with orders, problems or added items required quickly last minute. Dan is forever going out of his way to make sure we get what we need when we need it thus keeping our jobs within the time allowed. Dan is also my go to contact for when I send customers into the shop, his knowledge is second to none.”

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Posted 8 months ago

“Clear Concise Definitions and application steps were all a DIYer needs. 80-year-old Vietnam Vet...Thanks!”

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Posted 9 months ago

“brilliant customer service efficient helpful good product definitely will use again and recommend”

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Posted 9 months ago

“Good helpful service”

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Posted 9 months ago

“The days I know I need to get in contact with Tom at Atlas Ceramics are the days I know I will have a great service. The efficiency and warmth I receive via email and telephone are second to none. Furthermore, the competence and organisation of Darren's accounts system is mind-blowing. I have never come across a company that is run so smoothly and efficiently and I become excited every time I get to deal with either Tom or Darren.”

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Posted 9 months ago

“I've been using Atlas for all of my tiling needs for the last 17 years. Tools, tiles and materials all top quality and reasonably priced. Mike and his team always go above and beyond to provide a professional, friendly service.”

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Posted 9 months ago

“Brilliant quality and selection of tiles and ancillaries, Tom & Richard were very professional and knowledgeable with any questions I had to ask, would highly recommend to everyone”

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Posted 9 months ago

Atlas Ceramics (south) Ltd is rated 4.8 based on 527 reviews