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Atlas Ceramics (south) Ltd Reviews

4.7 Rating 395 Reviews

93 %

of reviewers recommend Atlas Ceramics (south) Ltd

Company Reviews

Product Reviews

4.7

Based on 395 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Atlas Ceramics (south) Ltd 5 star review on 16th March 2023

Atlas Ceramics (south) Ltd 5 star review on 13th January 2023

Atlas Ceramics (south) Ltd 5 star review on 13th January 2023

Atlas Ceramics (south) Ltd 5 star review on 13th January 2023

Atlas Ceramics (south) Ltd 5 star review on 17th October 2022

Atlas Ceramics (south) Ltd 5 star review on 10th October 2022

Atlas Ceramics (south) Ltd 5 star review on 30th May 2022

7

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Helping us with our selection of tiles both internal and external for our building project. When the above and beyond to ensure delivery of outside porcelain tiles when the manufacture messed up the delivery. Big shout out to Fan and the team. I would definitely recommend them if you have any tiling needs.”

Atlas Ceramics (south) Ltd 5 star review on 10th October 2022

Posted 1 year ago

“Darren did a speedy, excellent job in dealing with my request for a number of Arun tiles. I am extremely impressed with his communication skills.”

Posted 1 year ago

“Efficient and helpful every time I visit. Ordering is seamless. Thanks in particular to Darren”

Posted 1 year ago

“Excellent range of products and the staff are incredibly helpful, lovely company to deal with - thank you”

Posted 1 year ago

“Excellent service from the team at Atlas Ceramics. Great comms re order progress and from courier during delivery process. Arrived earlier than expected. From order through to delivery - 5 stars!! Would highly recommend.”

Posted 1 year ago

“Thank you Atlas Ceramics from undoubtedly your lowest spending customer of the day (month/year!) where - for a spend of under £5 - I was treated with a helpful, friendly courtesy that does your organisation proud.”

Posted 1 year ago

“Excellent, prompt and efficient service from Darren. I couldn’t have asked for more”

Posted 1 year ago

“I hold a trade account with Atlas ceramics and have done for many years. Always good service and range to pick from. All the staff are always helpful and understand the product and how best to use them.”

Posted 1 year ago

“Having contacted Atlas ceramics for help with a very small number of terracotta tiles to finish a project, they could not have been more helpful. Not just providing the tiles, but also arranging for a very quick delivery. This was much more than I was expecting for such a small order and has allowed the project to complete on time. This is excellent customer service.”

Posted 1 year ago

“We found Atlas Ceramics customer service excellent in the face of strikes/delays in Spain (out of their hands) and follow up and refunds at the end when we over ordered. Queries were dealt with promptly by Darren. All in all a good experience in trying times.”

Atlas Ceramics (south) Ltd 5 star review on 30th May 2022

Posted 1 year ago

Thank you so much for your kind feedback. Your bathroom looks wonderful.. Enjoy.. Kindest Regards The Atlas Team

Posted 1 year ago

“Excellent service. Quick delivery. First lot of mosaic had some chipped tiles.... they very promptly dealt with it and provided the replacement. Easy to contact.”

Posted 1 year ago

“Atlas Ceramics have been fantastic, specifically Dan Woolley who was amazing and nothing was too much trouble at all. I needed some under wall heating for my cupboard to wetroom transformation and Dan handled all the queries, checked specifications and options with the Tech team and came back to me with solutions. Dan was extremely helpful and friendly and nothing was too much trouble. I cannot recommend him enough. Thanks Dan. We will be sure to come back on our next project.”

Posted 2 years ago

“Excellent prompt, personal and helpful service from the team at Atlas. Tom Urquhart was patient, informative and responsive - made choosing and buying tiles easy. I highly recommend Atlas Ceramics and will be back when I have the next tiling job to tackle!”

Posted 2 years ago

“Only required one replacement tile that covers the hole where the water tap is! They sorted this for me the last time and this time, although not in stock, went the extra mile to find the four remaining tiles available in the country! Customer service excellent, cannot be faulted!”

Posted 2 years ago

“Very helpful team at Atlas Ceramics. Quick service and good quality tiles.”

Posted 2 years ago

“Lovely company to deal with, really excellent range of products that are far more individual than the 'same old' from all the chains. Really nice to deal with people that actually care, who are also knowledgeable & helpful and happy to make recommendations & give advice. Definite 10/10”

Posted 2 years ago

“Atlas Ceramics - we have always found this Company very professional in the way they deal with our enquires and very customer centric. They have a very good section of wall and floor tiles including accessories. What we really like about Atlas Ceramics is their showroom is not flooded with loads of tiles, which can be overwhelming when there are so many tiles in a showroom. Mike the owner keeps up to date with what in vogue regarding the latest tiles. We have just order some really lovely floor tiles for our garden which need to bright and colourful. Thank you to Mike and his team for they support on many of our projects.”

Posted 2 years ago

“Very helpful & easy to contact”

Posted 2 years ago

“Highly recommended. Fast, friendly and efficient.”

Posted 2 years ago

“Only ordered a sample which the customer then changed their mind on. Sample was delivered quickly and packaged nicely.”

Posted 2 years ago

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Atlas Ceramics (south) Ltd is rated 4.7 based on 395 reviews