Ashwood Nurseries Reviews

Name: Ashwood Nurseries
Address: Ashwood Nurseries, Ashwood Lower Lane, , Ashwood Nurseries, Ashwood Lower Lane, Staffordshire
Rating: 4.92

4.9 Rating 7,471 Reviews

99 %

of reviewers recommend Ashwood Nurseries

Company Reviews

Metrics

Info

4.9

Based on 7,471 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Ashwood Nurseries:

We are a traditional plant nursery and garden centre. Plants are our passion and we offer one of the finest selections in the UK, including our speciality plants: hellebores, hepaticas, cyclamen, Primula auricula, salvias, hydrangeas, conifers and snowdrops. Our record of 53 RHS Gold Medals is a testament to our impeccable standards and traditional values. We pride ourselves on our fast delivery service, attention to detail and friendly personal service.

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Phone:

01384 401996

Email:

info@ashwoodnurseries.com

Location:

Ashwood Nurseries, Ashwood Lower Lane, , Ashwood Nurseries, Ashwood Lower Lane
Staffordshire
DY6 0AE

Ashwood Nurseries 5 star review on 27th July 2026

Janet P

Ashwood Nurseries 5 star review on 5th March 2026

Kay B

CALUM F

Ashwood Nurseries 5 star review on 19th February 2026

Joyce G

Ashwood Nurseries 5 star review on 17th February 2026

Mike H

145

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The plant I ordered came in a very crushed box despite the labelling of live plants and handle with care. The plant support was very light and broken. The plant itself was only bent and fortunately not broken. The plant itself is of good quality and very healthy.”

Helpful Report

Posted 1 month ago

“First order disappeared within the bowels of David Austin's courier's processing department. No communication, explanation or apology - just silence. Having then spoken with David Ailustin I was advised someone would call me back to let me know their proposed solution. No call was received but an email arrived simply saying a replacement would be issued - no comment about the disappeared first order. Email from Evri said it was at their depot and I would be advised when delivered would be made. Today the plant was delivered following which an email arrived from Evri advising it was out for delivery. So, all ended well spart from the bare root plant arriving two weeks later than planned and late in the shadow for planting. I would strongly advise David Austin to source a more reliable courier before their reputation is damaged by association.”

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Posted 3 months ago

“Thw Plant looks healthy although I would say it looks a little small inside a 10 litre pot. I was expecting a bigger plant.”

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Posted 6 months ago

“I was very pleased with the three cyclamen that I purchased from Ashwood nursery but was disappointed that so many of the plants on the Webb site were out of stock so early in the season”

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Posted 9 months ago

“Fast delivery, but very expensive plants- thought I was getting two trays of primulas not just just two 😕”

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Posted 1 year ago

“Ordered 2x £10 vouchers but was only sent one card. As these were for 2 separate people I had to find a suitable card to put one of them in to send to the recipient. If I had wanted to send £20 to one person I would have ordered one £20 voucher. Delivery was a little slow too. It was more than 5 days.”

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Posted 1 year ago

“First plant did not arrive, but when contacting Ashwood Nurseries, dealt with quickly and was here the next day. Lovely healthy plant.”

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Posted 1 year ago

“I've got nothing against the service which was superb, however the size if specimen sent was a lot smaller than anticipated. The size of the pot is usually a good indicator, however on this occasion it was a big pot for a small plant. If I had visited I wouldn't gave purchased this size”

Helpful Report

Posted 2 years ago

“Not satisfied. Although my plants arrived the day after my order, two of the six plants had broken flower stems and most had damaged leaves, and as they probably won't re-flower this season I was disappointed. The guidelines also didn't tell me how or what to feed them with.”

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Posted 2 years ago

“Good quality looking plants but the variety suppled were mainly all the same colour which was disappointing, mainly being light purple”

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Posted 2 years ago

“The Helleborus x hybridus (Ashwood Garden Hybrids) Anemone Form 'Our Choice' that was sent to me by mail order was one of the least interesting forms of those on the website. So I was disappointed but had to accept that I had no say in the matter.”

Helpful Report

Posted 3 years ago

“Bought 2 small conifers. One of which arrived a bit brown. Contacted customer service and sent picture and was told (after a little prompting) that it’s normal. I am not so sure. In my experience when conifers brown it’s not good news but am willing to wait to see if it greens up later in the year.”

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Posted 3 years ago

“Mixed set of plants not quite varieties I expected from description but they seem healthy enough. Shame courier just left them outside garage without knocking, especially for the cost.”

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Posted 3 years ago

“Plants arrived in good condition. I have since seen the same plants cheaper in a local store.”

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Posted 4 years ago

“Unfortunately, the courier used by the nursery didn’t deliver when scheduled and the day after the scheduled delivery, I saw the courier drive past my delivery address and I ran down the road after him. He had left the Ruby wedding anniversary rose I’d purchased in his van in a sealed box for two days, the box slightly damaged and on opening the box, the rose was showing signs of deterioration and stems broken off. Considering the courier knew it was a live plant, he was very flippant when he admitted he should have delivered it the day before. Had I not chased after him, I know I wouldn’t have got it that day either because he had driven past my delivery address and was heading away from it and being city centre location, it’s one way only so he was driving away without stopping. It’s not the nurseries fault but I would use another courier service.”

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Posted 4 years ago

“plants arrived but they are tiny! I was hoping to remove a corner and have them for this year but I will be growing them on for another year before they can go in the spot I have them earmarked for :(”

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Posted 4 years ago

“plants were fine, but the carrier did not carry out the instructions you labelled on the outside of the parcel, ie he left the parcel on the wet painted doorstep and never bothered to ring the bell, one out of five for carrier regards; Keith Davis”

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Posted 4 years ago

“The plants were in excellent condition but very small. Expert packed but expensive for the size this year.”

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Posted 4 years ago

“Thank you fir my delivery. Very satisfied with the skimmia x2 and hellebores x2?although some of the cyclamen at least 5 crumbled and broke up altogether as l attempted to removed from their tiny pots making it difficult to replant. I only hope they survive?”

Helpful Report

Posted 4 years ago

“Shrub arrived amazingly quickly. Was a bit surprised that it was in it’s autumn foliage stage and that the leaves were droopy despite compost in the pot being moist. Due to my concerns I took a photo before planting and hope that it grows as expected next year.”

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Posted 4 years ago

Ashwood Nurseries is rated 4.9 based on 7,471 reviews