Arena Flowers Reviews

Name: Arena Flowers
Rating: 4.25

4.3 Rating 1,485 Reviews

86 %

of reviewers recommend Arena Flowers

Company Reviews

Metrics

Info

4.3

Based on 1,485 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 64%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

0800 0350 581

Email:

customer@arenaflowers.com

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My friend was delighted with her flowers and vase. they arrived on time and lasted well.”

Helpful Report

Posted 11 years ago

“There was a misunderstanding, initially, as I wanted (not merely needed) a suitable floral tribute for a funeral ceremony in Austria. When I tried to order such the website reverted to the UK domestic list with no warning, so I "ordered" an arrangement that is not available. The Austrian offerings are not the best for funerals and although you will know the various demands of your business better than I do, I would have thought that this is a gap that should not be there, after all for happy occasions there will usually be a chance to make amends, try again later, etc., but not in the case of a funeral. In the event I chose the best compromise; but we know that compromise is always wrong. No Saturday morning delivery was also disappointing, as you must know that Saturday is the day most likely for people to be at home. Cost was not a factor at all in this case. I would have given a "normal" rating but your staff tried to be genuinely helpful within the limits of their authority.”

Helpful Report

Posted 11 years ago

“Flowers were as per the picture, fresh and good delivery”

Helpful Report

Posted 11 years ago

“My Godmother was delighted to receive a large bunch of British daffodils before the Easter weekend. They really brightened the house up and lifted her spirits.”

Helpful Report

Posted 11 years ago

“Their delivery service seems to be very reliable. I'd like it if they offered more sustainable options, such as locally-grown and organic flowers.”

Helpful Report

Posted 11 years ago

“Flowers were lovely and fresh and looked like the picture. Delivery was on time. The only reason not 5 stars is because I requested to update the order with Delivery instructions as the flowers were for a sick friend. I was told I couldn't amend the order due to the Mother's day rush, despite the fact it was 10 days before Mother's day! I could understand if it was the weekend of Mother's day but 10 days before hand I don't think is reasonable to stop normal service for all other orders.”

Helpful Report

Posted 11 years ago

“Have ordered numerous times from Arena Flowers and have always been happy with service. Good updates via text and they have never failed to deliver at the designated time. My default website to visit if I'm ordering flowers in advance.”

Helpful Report

Posted 11 years ago

“The website is not as easy as it could be and sometimes when you want to order flowers on certain dates It comes up with it cant do it even if the dates are showing available. Overall there is quite a lot of choice it would be nice if there were more different varieties of champagne as but in total the quality of the flowers always seem to be very good”

Helpful Report

Posted 11 years ago

“Ordered for a friend for her birthday. Reliable communication and flowers were presented well on delivery. Will buy from again.”

Helpful Report

Posted 11 years ago

“Delivery and flowers were perfect only minor flaw was no plant feed to go with flowers.”

Helpful Report

Posted 11 years ago

“Regular user of Arena Flowers. Error made on first order with the date. Large apology given and excellent customer service followed. Would strongly recommend to friends and family.”

Helpful Report

Posted 11 years ago

“Unfortunately the flowers were delivered to the wrong address but otherwise very good.”

Helpful Report

Posted 11 years ago

“I used your company as its local to my sister. The first delivery was a bit”

Helpful Report

Posted 11 years ago

“Great Flowers. Nice and fresh. Lasted a long time and delivered on time!!”

Helpful Report

Posted 11 years ago

“Thank you for prompt delivery on right day, my friend loved them very much.”

Helpful Report

Posted 11 years ago

“The flowers arrived on the day they were due, and were beautiful. Still going strong now nearly a week later! Only downside was the delivery driver; he didn't knock on the door and left them on the doorstep!!!”

Helpful Report

Posted 11 years ago

“As always, Mum was very pleased with the flowers. Lovely colours and good quality.”

Helpful Report

Posted 11 years ago

“Being in South Africa with parents in the UK, Arena flower's has always come out tops and at the right time. Thank you all ...”

Helpful Report

Posted 11 years ago

“Good product, delivery always on time.”

Helpful Report

Posted 11 years ago

“A superb bouquet delivered in beautiful condition. Supoerb value for money - highly recommended.”

Helpful Report

Posted 11 years ago

Arena Flowers is rated 4.3 based on 1,485 reviews