Arena Flowers Reviews

Name: Arena Flowers
Rating: 4.27

4.3 Rating 1,476 Reviews

76 %

of reviewers recommend Arena Flowers

Company Reviews

Metrics

Info

4.3

Based on 1,476 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

0800 0350 581

Email:

customer@arenaflowers.com

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“the ordering procedure was easy, delivery and flower quality was very good, thank you for the service!”

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Posted 8 years ago

“The flower s were delivered on the chosen date and I am assured they were lovely.”

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Posted 8 years ago

“quick and easy”

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Posted 8 years ago

“I have no other firm to compare with but you do deliver what you say you will at a not too unreasonable price”

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Posted 8 years ago

“My sister in law loved the way how the flowers and chocolates were presented. Her whole family were amazed. I'm was very pleased. Thanks very much.”

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Posted 8 years ago

“No problem with sending flowers to America on the right day”

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Posted 8 years ago

“Arena are good value and I like the fact that I was notified of the time the flowers I ordered were delivered.”

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Posted 8 years ago

“I understand Mrs Buckley was very pleased to receive the floral gift and the vase. It appears she was out when delivered at 3.10pm, but she informed me they were delivered in a box, which was left outside her front door and found on her return later in the evening. This would concern me if I wished to request another delivery in the future. J.Vinall.”

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Posted 8 years ago

“I was very pleased with the ease of ordering flowers to be delivered to France. I chose a beautiful arrangement and the person who received them was delighted with them. I will use Arena Flowers again. Thank you.”

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Posted 8 years ago

“Flowers arrived on time and were appreciated and liked by the recipient”

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Posted 8 years ago

“The initial phone call was lovely, empathetic and caring. I am hoping that someone will check the layout and grammar on the message. Dearesr John, There was never a more gentle and loving man who cared for us all so well. Rest in peace darling. All our love, Anita, Dave and Family. xx”

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Posted 8 years ago

“IT WAS EASY AND SIMPLE TO PLACE MY ORDER AND THE PICTURES OF THE FLOWERS WERE VERY HELPFUL IN MAKING MY CHOICE. THERE SHOULD BE NO REASON WHY THE RECIPIENT SHOULD NOT BE ENTIRELY HAPPY WITH HER GIFT.”

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Posted 9 years ago

“i thank you so very much for delivering for France, the timing was perfect and it happened that i was on the phone with her when the flowers arrived which made me feel her joy first hand even thou i am far..... i did try other outfits but ProFlowersInternational stood out and i hope that you can help send gift for kids in Europe too..... much appreciated.”

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Posted 9 years ago

“Great service!”

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Posted 9 years ago

“You have a different portal for international deliveries (say Philippines) but this not clear enough some in the last two years we have sent an order only to have it cancelled by you and given a link to reorder. If the international link was offered at the start then issues errors might not arisehappen”

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Posted 9 years ago

“Very fast and good delivery. Great prices and gifts”

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Posted 9 years ago

“Very Good Service. Quality and Delivery .Exactly as Advertised Will definetly use again !”

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Posted 9 years ago

“First time use. Efficient and helpful . will probably use again.”

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Posted 9 years ago

“My friend was delighted with her flowers and vase. they arrived on time and lasted well.”

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Posted 9 years ago

“There was a misunderstanding, initially, as I wanted (not merely needed) a suitable floral tribute for a funeral ceremony in Austria. When I tried to order such the website reverted to the UK domestic list with no warning, so I "ordered" an arrangement that is not available. The Austrian offerings are not the best for funerals and although you will know the various demands of your business better than I do, I would have thought that this is a gap that should not be there, after all for happy occasions there will usually be a chance to make amends, try again later, etc., but not in the case of a funeral. In the event I chose the best compromise; but we know that compromise is always wrong. No Saturday morning delivery was also disappointing, as you must know that Saturday is the day most likely for people to be at home. Cost was not a factor at all in this case. I would have given a "normal" rating but your staff tried to be genuinely helpful within the limits of their authority.”

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Posted 9 years ago

Arena Flowers is rated 4.3 based on 1,476 reviews