“Thank you for the wonderful wreath and spray flowers that you done for my relative's funeral in Bridlington. They were delivered on time and were lovely and fresh. I would recommend Arena Flowers to all my friends.
Thanks again
Tina Ellis”
“Many thanks indeed for the outstanding bouquet of roses you recently sent to my aunt to celebrate her 100th birthday. Both the quality and presentation were exceptional!
Allan”
“Just a quick note to thank you very much for organising the flowers for the funeral of Mrs P. in York. The White roses for York were great. The Flame lilies were exactly what I wanted to commemorate her time in what is now Zimbabwe (it is the national flower). I do appreciate the extra effort involved in getting the Flame lilies over from Holland – they were much admired.
All best wishes
Hugh P”
“ArenaFlowers have been very prompt, helpful and caring concerning my order. The recipient of my arrangement was extremely pleased with the lovely flowers and I wouldn't hesitate to use the company again! Many thanks ArenaFlowers!”
“Superb service from selecting the bouquet right through to delivery. My friend was over the moon with the surprise bouquet of colourful tulips. Will always think of Arena Flowers before anyone else, no hidden extras, just great flowers and service at a great price.”
“Easy to order good variety of choices for any occasion, Amazing Flowers, Amazing service. Flowers very well packed and presented and delivered as requested. All in all highly recommended service.
Thank you”
“Arena Flowers were very efficient. Delivered the flowers to the exact right place and the recipient said they are absolutely beautiful. Arena emailed me immediately to say they had been delivered. Having had a bad experience a few days earlier with another company I was anxious but Arena excelled. I will use you again the next time I need to send flowers. Thank you very much.”
“Delighted with the service and prompt delivery. Afte.r speaking to a member of staff the reason for my phone call was dealt with promptly and with consideration. I will certainly order from Arena in the future”
“Thank you for my flowers which were a present for my mum which she loved. I found the process of using your site very convenient especially as I work away from home and the delivery of them was very efficient.”
“I have sent the flowers to my brothers address, they are for his daughter who is in hospital. I thought you may be confused as I have the same name as my brother. the web site did not have a section for who the flowers were for as I have sent them c/o my brothers address. every thing else on the site was fine.”
“Ordered flowers for our daughter they were delivered on agreed day, our daughter was delighted the flowers were beautiful just like advertised on website. The only complaint would be tried to get same day delivery flowers struggled with this even going into same day delivery on the site it wouldn't allow it so they were delivered the next day,apart from that no complaints in regards to the service we received from this company.”
“I ordered mothersday flowers 3 days in advance, was very excited to surprise my mum. Well no surprises here 2pm in afternoon there were no flowers delivered so I rang there customer services who told me its in the delivery van. So with excitement I waited thinking they might arrive sadly they did not arrive. I was very upset at the poor customerservice I was told by Henry in their customer setvice team as a gesture of goodwill they would send a bouquet and I also get a refund. I was told a delivery would come today nothing so I rang, to be told driver left flowers in porch how funny we dont have a porch. Which means this company or delivery service are lieing. Next time Im going with Interflora, this seems like a cowboy type set up, whereby you have to chase them for flowers a total bunch of pansies!!!”
“My sone ordered flowers for Mothers Day. he was away and when he called me he asked how they were "What flowers?" was my reply. Nothing delivered Saturdays or Sunday. Nothing Monday. When my son was back in the UK Tuesday he rang them and they said they would redeliver them. The redelivered them at 5.30pm on Wednesday, "delivered" meaning thrown at the house. jumped into a van and pointed to the box. Appaulling service. No attempt at recovery at all. On calling them they apologised but not really concenred”
“Ordered flowers on the 10th march to be delivered on Saturday 14th march I rang twice to be told very rudely we delivery on to six all I was ringing to find out if they were on the way has it was a surprise for my mother for Mother's Day also we last my dad her husband only six mths ago. Well no delivery was made. I sent a email and then ring to be told it's not their thought but the couriers and offered me twenty per cent back has in the terms and conditions which you do not get sent when you order you have to look them up. And the sent me a email saying the the customer service I got was good even through I said I felt it was not has it spoilt the whole surprise for my mum never use this company again and the flowers cost me thirty pound.
Very unhappy with the service and how it was handed by the company.
Mrs d sturgeon”
“Flowers were delivered by been thrown over a fence on a box damaging the flowers inside. The delivery driver didn't even ring the bell to notify anyone off the delivery”
