Thank you for your feedback. We are truly sorry to hear that you are not satisfied with the service you have received. Would you mind emailing us at customer@arenaflowers.com so we can have look into what has happened and investigate this further. Currently we are unable to locate your order or any correspondence with the little details we can see here.
Arena flowers has a customer support team and we are always happy to help and assist with any queries and mishaps that may occur. Please be assured that this is not the standard we try to achieve here at Arena Flowers.
Again we sincerely do apologise for the inconvenience and disappointment this may have caused.
Kind Regards,
Arena Flowers Customer Care Team
“Thank you Arena flowers, I received an email from my sister re the flowers I sent. These are her words, :
Thank you so much for the most beautiful flowers you sent. I have had a lot but yours is the best arrangement, absolutely beautiful, full of color.
Thank you again for your service and great product. It is hard being so far away from my family at these sad times, you help to ease that by giving me such good service. I have recommended you to many family and friends and will continue to do so.
A very satisfied customer Sandra (Australia).”
“Flowers arrived promptly & left in the shed as the recipient was out. I received an email notifying me of delivery together with voucher for discount off next order. Flowers were beautifully arranged & lasted all week in hot weather. Very likely to use arena flowers again. Thank you”
“Fast, well priced and the flowers were great. I don't usually write reviews but these guys are worth a mention.
Alex Scott (I dont work for the co or have any kind of relations with them).”
“My Mum had flowers delivered by Arena , from us in Australia through the online page , they were the best flowers y Mom has ever had from us , an l send my Mom flowers on a regular basis , so l know they must have been good , an the delivery was the first up on the morning they were due to be delivered , she , an I , were very happy , she sent me a photo on Facebook and they looked stunning , so thank you very much for allowing me to touch my Mom's heart from the other side of the planet oxoxox”
“Great lovely flowers, and their prices are very reasonable. They do special offers and you may also find discount codes online which are always a bonus. I really love their displays and quality of flowers
HOWEVER their delivery company (Yodel) is so terrible that it may not be worth placing an order. Flowers that were meant to be received between 8am to 6pm arrived just before 7.30pm, and there was no communication at all for the whole day. Do a search for Yodel reviews and you will see many have had similar if not worse experiences. Arena flowers you'd do really well to switch companies”
“Dead flowers?! These were dead right off the bat. Check all the other one star reviews on here. Makes you wonder if the positive ones are made up. I emailed the founder of this company, Will Wynne, via LinkedIn. He ignored every one of my emails, so he clearly doesn't care about his customers and isn't prepared to make amends when things go so wring. What a shambles of a company!”
Hi Leigh,
I'm Will Wynne and you're right, I am the founder of the company. I have not however received any messages from you on Linkedin. If you would like to email me, please feel free to do so on willwynne (at) arenaflowers.com and I look forward to resolving your issue. Thanks.
“placed an order requiring a quick delivery .A lovely arrangement was delivered within 4 hours by an extremely pleasant man .Good all round quality of service and product with one very happy and impressed young lady.And me out of trouble Graham Robinson”
“Wanted special flowers for a niece in Canada - I'm in UK. Asked if the flowers could have added "bling", "sparkle" or "glitz" because she is into all of that. The flowers were brilliant with silk, glittery roses added to the arrangement. Thank you Arena flowers!”
“I was abroad when I ordered the flowers, so was a bit on edge that they would be delivered safely, and of course, what they would look like. The recipient says they are beautiful. They arrived on the day requested in a huge box for protection. She has taken a photo of them, so when I catch up with her, I can see what they looked like. Thank you for your service.”
“I had to send flowers to Wales and it was a difficult choice for me as I live in Australia. I choose Arena flowers based on their website and picture of flowers. My friends were
delighted at the arrangement of flowers they received. The flowers were exactly how they were shown in the picture. Beautiful ! The flowers were delivered promptly the following morning. Once again I would like to say thank you and a pleasure
to do business with you.”
“Dreadful. Son had sent as my birthday present. Dead roses lost petals mould inside the bouquet box left outside. Would never use Arenaflowers. Can send a photo.”
Dear Mrs De Angelo,
Thank you for your feedback. We are truly sorry to hear that your flowers arrived in such poor quality. Would you mind emailing us at customer@araflowers.com so we can have look into what has happened and investigate this further with our florists and quality control team.
Arena flowers has a customer support team and we are always here and happy to help and assist with any queries and mishaps that may occur. Please be assured that this is not the standard of flowers we aim to send out for our customers, as you may have seen with the previous orders we have sent out to you from your son.
Again, we sincerely do apologise for the inconvenience this may have caused.
Kind Regards,
Arena Flowers Customer Care Team
“I always use Arenaflowers as they deliver beautiful flowers and gifts at reasonable prices and being in Australia it makes it simpler for me sending to the UK knowing I can trust a great service. They have upraded bouquets as a thankyou for my orders so a personal touch too.
Highly recommended !”
Dear Tim,
Thank you for your feedback. We are truly sorry to hear that your flowers arrived in such poor quality. Would you mind emailing us at customer@araflowers.com so we can have look into what has happened and investigate this further with our florists and quality control team. Currently cannot locate your order with the little detail I can see here.
Arena flowers has a customer support team and we are always here and happy to help and assist with any queries and mishaps that may occur. Please be assured that this is not the standard of flowers we aim to send out for our customers.
Again, we sincerely do apologise for the inconvenience this may have caused.
Kind Regards,
Arena Flowers Customer Care Team
“I used this company's same-day service to send anniversary flowers to my son and daughter-in-law. The flowers were delivered on time and they were absolutely beautiful, and excellent value for money. I will use them again.”
“In recent months I've sent a lot of flowers! I've been delighted with Arena Flowers and shall continue to use them as my No. 1 preferred online florist. Every one of my orders has been perfectly executed. All reports back to me have been highly complimentary. Descriptions of the flowers include "stunning", "beautiful" and "perfect". The website is easy to use & customer service is excellent. Im a very happy customer!”
“I've used Arena Flowers many times now and always go back if I want a stunning bunch of flowers (as well as lots of other gift options) delivered on time at a good price and, best of all, with exceptional customer service.”
“Just wanted to say thank you for the beautiful flowers you delivered to my mum today for her birthday. They were delivered on the right day and mum said they were beautifully packaged and wrapped and looked incredibly fresh. The bouquet looks beautiful (something I've seen for myself via the wonders of FaceTime!), and she says they also smell beautiful (sadly I can't verify that by the same means!)
Thanks again.”
